At a Glance
- Tasks: Provide essential administrative support to help people in crisis.
- Company: Join the British Red Cross, a leader in humanitarian support.
- Benefits: Enjoy 36 days of annual leave, flexible working, and a pension scheme.
- Other info: Be part of a diverse team committed to inclusivity and support.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Organised, IT literate, and excellent communication skills required.
The predicted salary is between 22932 - 22932 £ per year.
Overview
Job Title: Support Assistant
Location: Glasgow
Salary: £22,932 Per Annum (Pro-Rata Salary is £13,759)
Hours: 21 per week (Days in office: Monday, Tuesday & Thursday)
Contract Type: Permanent
Could you play a crucial role within our Refugee Support and Restoring Family Links Service?
The Support Assistant is at the heart of the Refugee Support and Restoring Family Links (RSRFL). You will be working alongside an operational team delivering frontline services and provide a vital link in our service delivery. Working as part of the wider RSRFL directorate, the purpose of the role is to provide administrative support to our Glasgow based team. You\'ll provide efficient and reliable administrative support to the team in order to support high quality service delivery to people in crisis. This will be essential in ensuring we deliver the best possible service. This is a fantastic opportunity and will be a rewarding role for the right person. You\'ll be helping us achieve our mission of supporting people in crisis.
Responsibilities
- Providing administrative support to the team
- Data Management
- Responding to external enquiries
Requirements / Skills
- You are organised and can plan, manage and monitor your own workload
- Fully IT literate
- Excellent time management skills. You can respond to and prioritise a range of competing demands
- Superb interpersonal and communication skills
- You can recognise the implications of working within a charity and a voluntary organisation
- You can demonstrate flexibility and open mindedness
- You have the ability to listen, empathise and provide emotional support to highly distressed and vulnerable people in crisis
Desirable / Welcome Candidates
- Have personal experience of migration and/or family separation due to conflict or natural disaster
Important Information
Please note the closing date for applications is 23:59hrs on Monday 29th September. Due to the high number of applications we receive we may close this vacancy early, therefore early application is advised.
Benefits
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days
- Pension scheme: Up to 6% contributory pension
- Flexible working: We do our best to accommodate your preferred work style
- Learning & Development: Wide range of career opportunities + comprehensive learning
- Discounts: Access to Blue Light Discount Card and employee benefits platform
- Wellbeing Assistance: Access to mental health and wellbeing assistance
- Team Working: Champion our mission in a collaborative team
- Cycle2Work: Lease a bicycle through the scheme
- Season ticket loan: Interest-free loan for commuting expenses
At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the assistance of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.
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Support Assistant in Glasgow employer: AVS Newcastle ltd
At the British Red Cross, we are committed to creating a supportive and inclusive work environment in Glasgow, where our Support Assistants play a vital role in delivering essential services to those in crisis. With generous benefits such as 36 days of annual leave, flexible working arrangements, and extensive learning and development opportunities, we empower our employees to grow both personally and professionally while championing our mission to support vulnerable individuals. Join us and be part of a collaborative team that values diversity and fosters a culture of empathy and respect.
StudySmarter Expert Advice🤫
We think this is how you could land Support Assistant in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to the Refugee Support and Restoring Family Links Service. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to support roles. Think about how your skills in organisation and communication can shine through. We want you to show how you can be a vital link in service delivery!
✨Tip Number 3
Be proactive! If you see a role that fits, apply through our website ASAP. Early applications are key, especially since we might close the vacancy early due to high interest.
✨Tip Number 4
Show your passion for helping people in crisis. Whether it's through personal experiences or volunteer work, let us know why this role matters to you. Your empathy and understanding can set you apart!
We think you need these skills to ace Support Assistant in Glasgow
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Support Assistant role. We want to see how you can contribute to our mission of supporting people in crisis!
Showcase Your Skills:Don’t forget to emphasise your organisational and time management skills. We’re looking for someone who can juggle multiple tasks, so give us examples of how you’ve done this in the past!
Be Genuine:When writing your application, let your personality shine through! We value authenticity, so share your passion for helping others and any personal experiences that relate to the role.
Apply Early:Since we might close the vacancy early due to high demand, it’s best to get your application in as soon as possible. Head over to our website and submit your application today!
How to prepare for a job interview at AVS Newcastle ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Support Assistant role and its responsibilities. Familiarise yourself with the Refugee Support and Restoring Family Links Service, and think about how your skills can contribute to their mission of supporting people in crisis.
✨Showcase Your Organisational Skills
Since the role requires excellent time management and organisational abilities, prepare examples from your past experiences where you've successfully managed competing demands. Be ready to discuss how you prioritise tasks and ensure efficient service delivery.
✨Demonstrate Empathy and Communication
This position involves working with vulnerable individuals, so it's crucial to convey your interpersonal skills. Prepare to share instances where you've provided emotional support or effectively communicated with distressed individuals, highlighting your ability to listen and empathise.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, the challenges they face, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
