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- Tasks: Help run a vibrant charity shop and support local communities.
- Company: Join the British Red Cross, a leading charity with a friendly team.
- Benefits: Flexible working, 36 days holiday, and great employee discounts.
- Why this job: Make a real impact while developing your retail skills in a supportive environment.
- Qualifications: Retail experience and a passion for excellent customer service.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
The predicted salary is between 23850 - 33400 £ per year.
Hours: 28 per week
Contract: Fixed term contract (6 months)
Location: Stonehaven
Salary: £23,850 per annum, pro rata
Are you a retail expert passionate about making a meaningful impact?
Role: Assistant Shop Manager (British Red Cross) – join our friendly charity shop team. This opportunity helps you sharpen your retail skills while supporting communities both locally and globally.
What will a day in the life involve?
- Collaborating with the shop manager to run a profitable, customer-focused shop that is the window of the British Red Cross on the high street.
- On the shop floor and behind the scenes, coordinating activity so that no two days are the same.
- Fostering a brilliant shopping environment and providing an excellent customer experience in store.
- Overseeing a team of dedicated volunteers, delivering their induction, management, and development in collaboration with the shop manager.
What will you need?
- Experience in a shop environment and a track record as a retail professional.
- A people-person who enjoys delivering excellent customer experiences, championing a team, and engaging with people from all walks of life.
- Commercial awareness with knowledge of financial targets and measures, alongside proven IT skills.
- Flexibility to meet the needs of the store.
Application details
Closing date for applications: 23:59 on Wednesday 18 February 2026.
In return for your commitment and expertise, you’ll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card and other employee benefits.
- Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. You’ll have the option to apply under the scheme during your application. At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams to bring their true selves to work, free from discrimination.
Assistant Shop Manager in Stonehaven employer: AVS Newcastle ltd
Contact Detail:
AVS Newcastle ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager in Stonehaven
✨Tip Number 1
Get to know the company! Research the British Red Cross and understand their mission. This will help you connect your passion for retail with their charitable goals during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the shop culture and what it’s really like to work there.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past retail experience where you’ve excelled in customer service or team management. We want to see how you handle real-life scenarios.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us.
We think you need these skills to ace Assistant Shop Manager in Stonehaven
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and charity shine through. We want to see how your values align with the British Red Cross mission, so don’t hold back on sharing why this role excites you!
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. We’re looking for specific examples of how you've made a positive impact in previous roles, so customise your CV to reflect that.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us your story. Use it to explain how your skills and experiences make you the perfect fit for the Assistant Shop Manager role. Keep it friendly and engaging – we want to get to know you!
Apply Through Our Website: To ensure your application gets to us smoothly, make sure to apply through our website. It’s the best way to ensure we receive all your details correctly and can consider you for this exciting opportunity!
How to prepare for a job interview at AVS Newcastle ltd
✨Know Your Charity
Before the interview, take some time to research the British Red Cross and its mission. Understand their values and how they impact the community. This will not only show your passion for the role but also help you connect your experience to their goals.
✨Showcase Your Retail Experience
Be ready to discuss specific examples from your previous retail roles. Highlight your achievements in customer service, team management, and meeting financial targets. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about the shop's operations, team dynamics, and how they measure success. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Demonstrate Flexibility and Team Spirit
As an Assistant Shop Manager, you'll need to adapt to various situations and work closely with volunteers. Share examples of how you've successfully collaborated with diverse teams and handled unexpected challenges in the past. This will highlight your people skills and adaptability.
