At a Glance
- Tasks: Lead a team to create an amazing shopping experience while managing daily operations.
- Company: Join the British Red Cross, a charity dedicated to helping people in need.
- Benefits: Enjoy 36 days of annual leave, flexible working, and access to wellbeing support.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Retail supervisory experience and strong customer service skills are essential.
- Other info: Be part of a diverse team that values inclusivity and personal growth.
The predicted salary is between 24766 - 27600 £ per year.
Location: Cirencester
Salary: £24,308 per annum
Hours: 35 per week (includes weekends as part of a rota)
Contract: Permanent
Are you ready to lead the team representing the British Red Cross in your community?
We\’re in search of an enthusiastic Shop Manager to lead our friendly charity shop. If you\’re a retail expert with a knack for motivating a team, this role offers a chance to shine! Come join our journey to spread kindness.
\”Nothing beats the feeling of the team pulling it out of the bag to excel. Generating funds for a worthwhile charity that helps such a wide range of humans is wonderful.\” – Nada, Shop Manager
What will a day in the life of a Shop Manager involve?
- Leading a team that provides a brilliant shopping experience for your customers.
- Working on the shop floor, to coordinating activity \”behind the scenes\”, no two days are the same.
- Designing the perfect layout and environment that helps connect your customers to our cause.
- Being responsible for achieving financial targets and inducting, training, and managing new staff and volunteers.
- Representing the British Red Cross to a high standard and embody our core values.
To be a successful Shop Manager, what will you need?
- Retail experience at supervisory level. You can deliver outstanding customer service and are comfortable with organisational and cash handling duties.
- To know how to get the best out of people. With proven management skills, you know how to develop and inspire your team.
- To be an entrepreneur who can work to targets, using your initiative to achieve fantastic results.
- To know your way around a PC and have proven IT skills experience.
- To get \’us\’. You care about the British Red Cross cause and have the skills and knowledge to promote the shop in your community as the charity retailer of choice.
Interested? The closing date for applications is 23.59 on Sunday 15th February 2026.
In Return For Your Commitment And Expertise, You\’ll Get
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
- Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you\’ll have the option to apply under the scheme.
At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.
Together, we are the world\’s emergency responders
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Shop Manager employer: AVS Newcastle ltd
Contact Detail:
AVS Newcastle ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager
✨Tip Number 1
Familiarise yourself with the British Red Cross and its mission. Understanding their values and how they operate will help you connect with the team and demonstrate your passion for the cause during any interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Be ready to discuss specific situations where you motivated staff or improved team performance.
✨Tip Number 3
Network within the local community and retail sector. Engaging with local businesses and community members can provide insights into the role and may even lead to recommendations that strengthen your application.
✨Tip Number 4
Prepare to discuss your financial acumen. Since the role involves achieving financial targets, be ready to talk about your experience with budgeting, sales targets, and how you've contributed to a shop's profitability in previous roles.
We think you need these skills to ace Shop Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail experience, especially any supervisory roles. Emphasise your ability to motivate a team and deliver outstanding customer service, as these are key qualities the British Red Cross is looking for.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the British Red Cross and its mission. Share specific examples of how you've successfully led teams in the past and how you can contribute to their goals.
Showcase Relevant Skills: Highlight your management skills and entrepreneurial spirit in your application. Mention any experience with financial targets, cash handling, and IT proficiency, as these are crucial for the Shop Manager role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a managerial position.
How to prepare for a job interview at AVS Newcastle ltd
✨Show Your Passion for the Cause
Make sure to express your enthusiasm for the British Red Cross and its mission. Share any personal experiences or connections you have with the charity, as this will demonstrate your genuine interest in the role and the impact it has on the community.
✨Highlight Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you motivated staff or volunteers, resolved conflicts, or achieved targets. This will showcase your ability to inspire and manage a diverse team effectively.
✨Demonstrate Retail Expertise
Be ready to discuss your retail experience, particularly at a supervisory level. Talk about your understanding of customer service excellence, cash handling, and how you've contributed to achieving financial goals in previous roles.
✨Prepare Questions About the Role
Think of insightful questions to ask during the interview. Inquire about the shop's current challenges, team dynamics, or future goals. This shows your proactive approach and genuine interest in contributing to the success of the shop.