At a Glance
- Tasks: Assist in running a vibrant shop and provide excellent customer service.
- Company: Join the British Red Cross, a leading humanitarian organisation making a difference.
- Benefits: Enjoy 36 days of annual leave, flexible working, and discounts on various services.
- Other info: Flexible hours with opportunities for weekday cover; apply early as the advert may close sooner.
- Why this job: Be part of a supportive team while developing your retail skills and helping those in need.
- Qualifications: Previous retail experience and strong communication skills are essential.
The predicted salary is between 10000 - 15000 Β£ per year.
Location: Cleethorpes
Hours: 7 per week (Saturdays). Cover for weekday holidays & absences may also be required.
Contract: Permanent
Salary: Β£22,932 per annum based on 35 hours per week (Β£12.60 per hour)
Are you a retail superstar who is passionate about helping make a difference? We are on the lookout for a dynamic Shop Assistant to join our friendly team. This fantastic opportunity will help you develop your retail skills while making a positive impact. Come join us in our mission to spread kindness!
What does a day in the life of a Shop Assistant involve?
- Assisting the shop manager to run a lucrative, customer-focussed shop that is the 'window of the British Red Cross' on the high street.
- Helping to create a brilliant shopping environment and provide an excellent customer experience in store.
- Confident working on the shop floor, you will be the first point of contact for our customers, operate the till, and create striking displays.
- Being responsible for sorting stock and preparing items for display, behind the scenes.
What does it take to be a successful Shop Assistant?
- Previous experience of working in a retail environment and are confident with handling money.
- To be a strong communicator who thrives on providing excellent customer service and enjoys meeting lots of different people.
- A commercial savvy mindset, with a grasp of hitting targets.
- To appreciate and anticipate each customer's needs and delight them with the service provided.
- Flexibility for occasionally covering weekdays.
The closing date for your application is 23.59 on Sunday 1st June 2025. Early application is encouraged as we reserve the right to close the advert early.
In return for your commitment and expertise, what will you get?
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Flexible working: We do our best to accommodate your preferred work style.
- Learning & Development: Wide range of career opportunities + comprehensive learning.
- Discounts: Access to Blue Light Discount Card and employee benefits platform.
- Wellbeing Support: Access to mental health and wellbeing assistance.
- Team Working: Support our mission in a collaborative team.
- Cycle2Work: Lease a bicycle through the scheme.
- Season ticket loan: Interest-free loan for commuting expenses.
At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
Shop Assistant employer: AVS Newcastle ltd
Contact Detail:
AVS Newcastle ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Shop Assistant
β¨Tip Number 1
Familiarise yourself with the British Red Cross and its mission. Understanding their values and how they operate will help you connect with the team during your interview and show that you're genuinely passionate about making a difference.
β¨Tip Number 2
Highlight your customer service skills in conversations. Since the role involves being the first point of contact for customers, demonstrating your ability to engage and delight customers will set you apart from other candidates.
β¨Tip Number 3
Be prepared to discuss your retail experience in detail. Think of specific examples where you've successfully handled money, sorted stock, or created displays, as these are key aspects of the Shop Assistant role.
β¨Tip Number 4
Show your flexibility and willingness to cover additional shifts. Since the job may require covering weekdays, expressing your readiness to adapt will demonstrate your commitment and reliability to the hiring team.
We think you need these skills to ace Shop Assistant
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant retail experience, especially any roles where you provided excellent customer service or handled money. Use keywords from the job description to show you're a great fit.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for retail and helping others. Mention specific experiences that demonstrate your ability to create a positive shopping environment and meet customer needs.
Showcase Your Communication Skills: In your application, emphasise your strong communication skills. Provide examples of how you've successfully interacted with customers in previous roles, as this is crucial for the Shop Assistant position.
Highlight Flexibility: Since the role requires flexibility for covering weekdays, mention your availability clearly in your application. This shows your willingness to support the team when needed.
How to prepare for a job interview at AVS Newcastle ltd
β¨Show Your Passion for Retail
Make sure to express your enthusiasm for working in retail and helping customers. Share any previous experiences that highlight your love for the industry and how you enjoy making a difference in people's lives.
β¨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided outstanding customer service in the past. Think about situations where you went above and beyond to meet a customer's needs, as this will resonate well with the values of the British Red Cross.
β¨Be Ready to Discuss Teamwork
Since the role involves working closely with a team, be prepared to talk about your experience in collaborative environments. Highlight instances where you contributed to a team goal or supported colleagues in achieving success.
β¨Understand the Brand and Its Mission
Research the British Red Cross and its mission before the interview. Being knowledgeable about their work and values will show your genuine interest in the role and help you connect your personal values with theirs.