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- Tasks: Assist in running a vibrant shop and provide excellent customer service.
- Company: Join the British Red Cross and be part of a mission to spread kindness.
- Benefits: Flexible working, 36 days holiday, pension scheme, and wellbeing support.
- Why this job: Make a positive impact while developing your retail skills in a supportive environment.
- Qualifications: Retail experience, strong communication skills, and a passion for customer service.
- Other info: Inclusive workplace with diverse teams and great career development opportunities.
The predicted salary is between 22932 - 22932 £ per year.
Location: Dunfermline
Salary: £22,932 per annum, pro rata
Hours: 14 per week
Contract: Fixed term contract (3 months)
Overview: Are you a retail superstar who is passionate about helping make a difference? We’re on the lookout for a dynamic Shop Assistant to join our friendly team. This fantastic opportunity will help you develop your retail skills while making a positive impact. Come join us in our mission to spread kindness!
What will a day in the life of a Shop Assistant involve?
- Assisting the shop manager to run a lucrative, customer-focussed shop that is the 'window of the British Red Cross' on the high street.
- Helping to create a brilliant shopping environment and provide an excellent customer experience in store.
- Confident working on the shop floor, you will be the first point of contact for our customers, operate the till, and create striking displays.
- Being responsible for sorting stock and preparing items for display, behind the scenes.
To be a successful Shop Assistant, what will you need?
- Previous experience of working in a retail environment and are confident with handling money.
- To be a strong communicator who thrives on providing excellent customer service and enjoys meeting lots of different people.
- A commercial savvy mindset, with a grasp of hitting targets.
- To appreciate and anticipate each customer's needs and delight them with the service provided.
Interested? The closing date for applications is 23.59 on Wednesday 4th February 2026.
In Return For Your Commitment And Expertise, You’ll Get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
- Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you’ll have the option to apply under the scheme. At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination.
Shop Assistant in Dunfermline employer: AVS Newcastle ltd
Contact Detail:
AVS Newcastle ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Assistant in Dunfermline
✨Tip Number 1
Get to know the company! Research the British Red Cross and their mission. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about making a difference.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. This will help you shine during the interview and show you’re ready to create that brilliant shopping environment.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and approachable. A friendly smile and a professional appearance can go a long way in retail.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Shop Assistant in Dunfermline
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for retail and helping others shine through in your application. We want to see how you can make a difference in our shop and contribute to our mission!
Tailor Your CV: Make sure your CV highlights your relevant retail experience and customer service skills. We love seeing how you've made an impact in previous roles, so don’t hold back!
Craft a Personal Cover Letter: Use your cover letter to tell us why you’re the perfect fit for the Shop Assistant role. Share specific examples of how you've delighted customers and created a positive shopping environment.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into our hands quickly!
How to prepare for a job interview at AVS Newcastle ltd
✨Know the Mission
Before your interview, take some time to understand the British Red Cross's mission and values. This will not only help you answer questions more effectively but also show your genuine interest in making a difference.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail experience in detail. Think of specific examples where you provided excellent customer service or handled challenging situations. This will demonstrate your capability and confidence in a shop environment.
✨Prepare for Customer Scenarios
Anticipate questions about how you would handle various customer scenarios. Practice responses that highlight your communication skills and ability to meet customer needs, as this is crucial for a Shop Assistant role.
✨Dress the Part
Make sure to dress smartly for your interview. A professional appearance can make a great first impression, especially in a customer-facing role. It shows that you take the opportunity seriously and are ready to represent the brand.