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- Tasks: Help run a vibrant charity shop and create a positive shopping experience.
- Company: Join the British Red Cross, making a real difference in your community.
- Benefits: Enjoy flexible working, 36 days holiday, and great employee discounts.
- Why this job: Be part of a team that champions kindness and supports vital charity work.
- Qualifications: Retail experience and a passion for excellent customer service are essential.
- Other info: Diverse and inclusive workplace with fantastic career development opportunities.
The predicted salary is between 23620 - 29500 £ per year.
Salary: £23,620 per annum, pro rata
Hours: 21 per week (includes Saturdays as part of a rota)
Contract: Permanent
Location: Chepstow
We need a dynamic Assistant Shop Manager to join our friendly charity shop team. This fantastic opportunity will enable you to sharpen your retail skills while impacting the lives of people in your community, across the UK, and abroad.
What will a day in the life involve?
- Collaborating with the shop manager to run a profitable, customer-focussed shop that is the "window of the British Red Cross" on the high street.
- Working on the shop floor, coordinating activity "behind the scenes", no two days are the same.
- Fostering a brilliant shopping environment and providing an excellent customer experience in store.
- Overseeing a team of dedicated volunteers, delivering their induction, management, and development.
To be a successful Assistant Shop Manager, what will you need?
- Experience from working in a shop environment.
- People-person traits, enjoying providing an excellent customer experience, championing a team, and meeting people from all walks of life.
- Commercial awareness of financial targets and measures, alongside proven IT skills.
- The ability to work flexibly to the needs of the store.
Interested? The closing date for applications is 23.59 on Monday 9th February 2026.
In Return For Your Commitment And Expertise, You’ll Get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
- Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you’ll have the option to apply under the scheme. At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination.
Assistant Shop Manager in Chepstow employer: AVS Newcastle ltd
Contact Detail:
AVS Newcastle ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager in Chepstow
✨Tip Number 1
Get to know the charity shop scene! Visit local shops, chat with staff, and understand what makes them tick. This will give you insights that can help you stand out during interviews.
✨Tip Number 2
Network like a pro! Connect with people in the retail and charity sectors on LinkedIn or at local events. You never know who might have a lead on your dream Assistant Shop Manager role.
✨Tip Number 3
Show off your personality! When you get an interview, let your passion for retail and community shine through. Share stories about your experiences and how they align with the values of the British Red Cross.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team and making a difference.
We think you need these skills to ace Assistant Shop Manager in Chepstow
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in the community and supporting our charity's mission.
Tailor Your CV: Make sure to customise your CV to highlight relevant retail experience and skills. We’re looking for a retail superstar, so showcase your customer service skills and any leadership experience you have!
Be Authentic: Don’t be afraid to show your personality in your application. We value diversity and want to know the real you! Share your experiences and what makes you a people-person who thrives in a team environment.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at AVS Newcastle ltd
✨Know Your Charity
Before the interview, take some time to research the British Red Cross and its mission. Understand their values and how they impact the community. This will not only show your genuine interest but also help you connect your personal values with the organisation's goals.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail experience in detail. Highlight specific examples where you've improved customer service or contributed to sales targets. Use metrics if possible, as this demonstrates your commercial savvy and ability to meet financial measures.
✨Demonstrate Team Leadership Skills
As an Assistant Shop Manager, you'll be overseeing volunteers. Prepare to share examples of how you've successfully led a team in the past. Discuss your approach to training and developing others, as well as how you foster a positive shopping environment.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the shop's operations, team dynamics, and how success is measured. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
