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- Tasks: Assist in managing a charity shop, ensuring excellent customer service and team coordination.
- Company: Join AVS Newcastle Ltd, a charity shop making a real impact in communities.
- Benefits: Enjoy 36 days of leave, flexible hours, and employee discounts.
- Why this job: Make a difference while developing your retail skills in a supportive environment.
- Qualifications: Retail experience, strong interpersonal skills, and financial awareness required.
- Other info: Must have eligibility to work in Jersey; applications close on 17th July 2025.
The predicted salary is between 19800 - 23850 ÂŁ per year.
Hours: 14 per week (includes weekend working)
Contract: Permanent
Location: Cirencester
Salary: ÂŁ23,620 per annum, pro rata
Are you a retail expert passionate about impacting to meaningful change?
We need a dynamic Assistant Shop Manager join our our friendly charity shop team . This fantastic opportunity will enable you to sharpen your retail skills while impacting the lives of people in your community, across the UK, and abroad. Do you have what it takes to help create a world where kindness knows no bounds?
\”I\’m not delivering to a profit target to enhance someone\’s personal wealth. I\’m making a real, visible contribution to supporting the work of my chosen charity\” – Joanne, Regional Retail Manager
What will a day in the life of a Assistant Shop Manager involve?
- Collaborating with the shop manager to run a profitable, customer‑focussed shop that is the \’window of the British Red Cross\’ on the high street.
- Working on the shop floor, to coordinating activity \’behind the scenes\’, no two days are the same.
- Fostering a brilliant shopping environment and provide an excellent customer experience in store.
- Working collaboratively with the shop manager, you\’ll oversee a team of dedicated volunteers, delivering their induction, management, and development.
To be a successful Assistant Shop Manager, what will you need?
- To be retail superstar with the experience and know-how from working in a shop environment.
- The traits of a people‑person, who enjoys providing an excellent customer experience, championing a team, and meeting people from all walks of life.
- The mind of a commercially savvy individual, who has good awareness of financial targets and measures, alongside proven IT skills.
- The ability to work flexibly to the needs of the store.
Interested? The closing date for applications is 23.59 on Thursday 12th March 2026.
In Return For Your Commitment And Expertise, You\’ll Get
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform..
- Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK‑based roles. During your application, you\’ll have the option to apply under the scheme.
We are dedicated to building an inclusive, equitable and wellbeing‑focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti‑racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.
Together, we are the world\’s emergency responders
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Assistant Shop Manager employer: AVS Newcastle ltd
Contact Detail:
AVS Newcastle ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager
✨Tip Number 1
Familiarise yourself with the British Red Cross and its mission. Understanding their values and how they operate will help you demonstrate your passion for the role during any interviews or discussions.
✨Tip Number 2
Network with current or former employees of AVS Newcastle Ltd. They can provide valuable insights into the company culture and what it takes to succeed as an Assistant Shop Manager.
✨Tip Number 3
Prepare examples from your previous retail experience that showcase your leadership skills, customer service excellence, and ability to manage a team. Be ready to discuss these in detail.
✨Tip Number 4
Show your flexibility and willingness to work varied hours, as the shop operates daily. Highlighting your availability can set you apart from other candidates.
We think you need these skills to ace Assistant Shop Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Assistant Shop Manager position. Tailor your application to highlight how your experience aligns with these aspects.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant retail experience, interpersonal skills, and any leadership roles you've held. Use bullet points for clarity and focus on achievements that demonstrate your impact in previous roles.
Write a Strong Cover Letter: In your cover letter, express your passion for retail and community support. Mention specific examples of how you've contributed to a positive shopping environment or managed teams effectively. Make sure to convey your enthusiasm for working with a charity.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at AVS Newcastle ltd
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail industry and how it aligns with your values. Share specific examples of how you've made a positive impact in previous roles, especially in charity or community-focused environments.
✨Demonstrate Leadership Skills
As an Assistant Shop Manager, you'll be overseeing volunteers. Prepare to discuss your experience in managing teams, including how you motivate and develop others. Highlight any relevant examples that showcase your leadership style.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult customer situations. Think of examples where you've provided excellent customer service or resolved conflicts effectively. This will show your ability to foster a welcoming shopping environment.
✨Know the Charity's Mission
Research the British Red Cross and understand its mission and values. Be ready to discuss how you can contribute to their goals and why supporting communities is important to you. This will demonstrate your commitment to the role.