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- Tasks: Deliver exceptional customer service and build trust with clients.
- Company: Leading UK utilities provider focused on customer satisfaction.
- Benefits: Hybrid work, competitive salary, pension scheme, and financial wellbeing programs.
- Why this job: Make a positive impact in the community while growing your career.
- Qualifications: Strong communication skills and a full driving licence required.
- Other info: Ideal for those passionate about customer support in the utilities sector.
The predicted salary is between 28800 - 43200 £ per year.
A UK-based utilities provider is seeking a Customer Experience Advisor to deliver exceptional service and build trust with customers. The role requires strong communication skills, a full driving licence, and the ability to engage with various stakeholders.
The position offers a rewarding salary, hybrid work arrangements, and numerous employee benefits, such as a pension scheme and financial wellbeing programs.
Ideal candidates will have a background in customer support, particularly within the utilities sector, and a passion for making a positive impact in the community.
Hybrid Customer Experience Advisor - Training & Growth in Leeds employer: Avove
Contact Detail:
Avove Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Experience Advisor - Training & Growth in Leeds
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the utilities sector. They can give you insider info about the company culture and what it takes to succeed as a Customer Experience Advisor.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service. Think about your past experiences and how they align with the role. We want you to shine when discussing your passion for making a positive impact!
✨Tip Number 3
Showcase your communication skills during the interview. Use clear, concise language and engage with your interviewers. Remember, they’re looking for someone who can build trust with customers and stakeholders alike.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Hybrid Customer Experience Advisor - Training & Growth in Leeds
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see how you can make a positive impact in the community, so share any relevant experiences that highlight your passion for helping others.
Tailor Your CV: Make sure your CV is tailored to the role of Customer Experience Advisor. Highlight your communication skills and any experience in the utilities sector. We love seeing candidates who take the time to align their skills with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon unless it’s relevant to the role, and make sure to proofread for any typos or errors before hitting send.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at Avove
✨Know Your Customer Experience
Make sure you brush up on your customer service skills, especially in the utilities sector. Be ready to share specific examples of how you've delivered exceptional service in the past and how you built trust with customers.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your responses and ensure you can engage effectively with various stakeholders.
✨Demonstrate Your Passion for Community Impact
This position values making a positive impact in the community, so be prepared to discuss why this matters to you. Share any relevant experiences or initiatives you've been involved in that highlight your commitment to community service.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Inquire about their training and growth opportunities, as well as how they measure success in customer experience.
