At a Glance
- Tasks: Coordinate and schedule work for Field Operatives while managing customer enquiries.
- Company: Join Avove, a leader in sustainable engineering solutions for utilities.
- Benefits: Enjoy flexible benefits, a competitive salary, and a supportive work environment.
- Other info: Hybrid role with opportunities for personal development and community volunteering.
- Why this job: Advance your career in a dynamic role that makes a real impact on communities.
- Qualifications: Strong communication skills, IT proficiency, and a knack for scheduling.
The predicted salary is between 30000 - 40000 € per year.
Working here isn’t just a job. You can advance your career at Avove, and we’ll reward you with a range of benefits that recognise great work. We provide full training and continuous development to help you reach your potential. We strive to create an inclusive working environment where everyone can be themselves. Join us and take the next step towards a fulfilling career.
About the role
Working with the Planning Team Leader and a wider team of Planners, you will ensure work is coordinated and scheduled efficiently for our Field Operatives. This is a hybrid role based in our Brighouse office 3 days per week.
What will your day look like:
- Planning a full schedule of works in-line with the set targets, planning ahead by 7 days.
- Keeping a track of ‘Ops non-completions’ throughout the day and planning ‘top‑up work’ to meet the completion targets.
- Working closely with Stores/Supervisors in order to plan and complete jobs.
- Answering and resolving customer enquiries.
- Answering incoming calls from ‘Customer’ and Yorkshire Water in line with the contract SLA’s.
- Building effective working relationships with the Field Operations.
- Undertaking ad‑hoc projects as required by the Planning Team Leader.
About you
This role is perfect for someone with good interpersonal skills and the ability to communicate effectively at all levels. You will be client and customer focussed with a drive to move forward and bring betterment in each task that you carry out. You will have good IT skills (particularly in Microsoft Word/Excel) along with strong administrative skills and a knowledge of scheduling function.
What’s in it for you
We offer a rewarding salary that is tailored to your skills and experience. But that’s not all! We celebrate hard work and give recognition to our colleagues. In addition to this, we understand that one size doesn’t fit all so everyone has access to a variety of flexible benefits that work for you:
- Company pension scheme
- Life assurance
- Family friendly policies
- A selection of lifestyle benefit options
- Financial wellbeing programme
- Employee assistance program for health and wellbeing and onsite mental health first aiders to support our colleagues
- Volunteering days in your community and charity matched giving where we will boost your fundraising.
About us
We design, build and maintain the UK’s utilities infrastructure to help transform local communities for the better. We provide cutting‑edge and sustainable engineering solutions and play a critical role in helping to keep the water running, the lights on and people connected. We are an expert, responsible and agile partner, providing vital services to water, power and telecommunications sectors. We work closely with our clients to help protect and improve their assets, enhance customer experience and protect the natural environment. Everything we do is designed to drive continual improvement and move life forward.
We are proud to work in partnership with leading utility providers, including Severn Trent, United Utilities, Yorkshire Water, Northern PowerGrid, Northumbrian Water Group, Scottish Power Energy Networks and Scottish Water.
We are an equal opportunities employer. We welcome applications from candidates of all races, genders, disabilities, religions, ages and sexual orientations. We know that having a diverse workforce encourages new perspectives, inspires creativity and creates an engaging workplace and we are committed to creating an inclusive environment where all colleagues can thrive.
What next
We encourage you to apply for this role as soon as you can. We recognise talent waits for no one, so we progress candidates individually through all stages of recruitment process. If you have any questions, please reach out for an informal discussion.
Planner in Brighouse employer: Avove
At Avove, we pride ourselves on being an exceptional employer that values your growth and well-being. With a hybrid working model based in Brighouse, we offer comprehensive training, flexible benefits, and a supportive work culture that celebrates diversity and hard work. Join us to not only advance your career but also contribute to meaningful projects that enhance local communities and the environment.
StudySmarter Expert Advice🤫
We think this is how you could land Planner in Brighouse
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their goals. This will help you stand out and show that you're genuinely interested in joining the team.
✨Tip Number 3
Practice your communication skills! Since this role requires good interpersonal skills, try mock interviews with friends or family. Get comfortable talking about your experiences and how they relate to the job.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Planner in Brighouse
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your skills match the Planner role. We want to see how you can bring your unique flair to our team!
Show Off Your Skills:Don’t hold back on showcasing your IT and administrative skills, especially with Microsoft Word and Excel. We love seeing candidates who can demonstrate their tech-savviness in their applications.
Be Personable:Since this role involves a lot of communication, let your personality shine through! We appreciate candidates who can convey their interpersonal skills and customer focus in their written application.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Avove
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Planner role and its responsibilities. Familiarise yourself with scheduling functions and how they relate to the work of Field Operatives. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Interpersonal Skills
Since this role requires good communication with various teams and customers, prepare examples of how you've effectively communicated in past roles. Think about times when you resolved customer enquiries or built relationships with colleagues, as these experiences will highlight your suitability for the job.
✨Demonstrate Your IT Proficiency
Brush up on your Microsoft Word and Excel skills before the interview. Be ready to discuss how you've used these tools in previous jobs, especially in relation to planning and scheduling tasks. If possible, bring examples of reports or schedules you've created to showcase your abilities.
✨Emphasise Your Commitment to Continuous Improvement
Avove values individuals who strive for betterment in their tasks. Prepare to discuss how you've contributed to process improvements in your previous roles. This could be anything from streamlining a scheduling process to enhancing customer service, showing that you're proactive and dedicated to making a positive impact.
