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- Tasks: Lead a team to deliver clean water installations and ensure customer satisfaction.
- Company: Join Avove, a leader in sustainable infrastructure solutions.
- Benefits: Enjoy flexible benefits, 24 days holiday, and a supportive work environment.
- Why this job: Make a real impact on communities while advancing your career.
- Qualifications: Full UK driving licence and relevant safety qualifications required.
- Other info: Inclusive culture with opportunities for personal and professional growth.
The predicted salary is between 30000 - 40000 £ per year.
Working here isn’t just a job. You can advance your career at Avove, and we’ll reward you with a range of benefits that recognise great work. We provide full training and continuous development to help you reach your potential. We strive to create an inclusive working environment where everyone can be themselves. Join us and take the next step towards a fulfilling career. We understand the impact our work has on our society and the environment. It’s the difference we make that improves people’s lives and helps the economy to grow. We work alongside our customers to deliver resilient, bespoke infrastructure solutions that keep the taps running, the energy flowing and people connected. The work we do together matters.
About The Role
We are expanding our team and looking to take on a Team Leader to join us, working on our Developer Services Framework in the Severn Trent Water Region. This is an exciting time to join an established team as we look to continue to build upon the success we have had in delivering this workstream for over 10 years. As a Team Leader you will play a leading role in a team of 2 or more operatives delivering great service to our customers. Ensuring that the team are compliant with all H&S process and ensuring quality of delivery every single time. You will play a key role in developing your team and ensuring they have the correct skill sets to undertake all aspects of cleanwater installations whether 25mm or 500mm. You will be the person who ensures that all our customers are satisfied and happy with the works you and your team have undertaken. You will be responsible for planning the daily schedules, compliance, quality, wellbeing of your team and ensuring that all data required for every job is communicated promptly and accurately. This is a site-based role and involves weekend working and you may be included in the callout/standby rota.
Responsibilities
- Leading a team of 2 or more you will support and deliver the works that have been programmed to you and your team ensuring all deadlines are met and are within line with KPIs and operational requirements.
- Develop techniques and skills within the team to undertake cleanwater operations so they can develop and grow as individuals with an aim for them to overcome any problem with confidence and deliver safely to a high standard if they were to go as a team leader in the future.
- Implementing and ensuring site health and safety is adhered to by all on site at all times to ensure works are delivered safely.
- Support team by identifying and putting in controls to risks ensuring everybody gets home to their families every night.
- Work with your management team to ensure you have the appropriate resource levels to deliver your schedule and work to the highest quality.
- Proactively work with our customers to prevent dissatisfaction.
- Feed back to team and management on ways to improve the way things.
- Support the use of new technologies and new ways of working.
- Complete the required paperwork/systems in a timely manner and to the highest of detail and quality.
About You
- Full Valid UK Driving Licence
- NRSWA operative level
- Medium Risk Confined Space Training
- Emergency first aid
- Cable Avoidance (CAT) – EUSR CAT 1
- Safe Digging Techniques – EUSR CAT 2
- EUSR Water Hygiene
- Up to 10t Excavator Qualification (preferable)
- Up to 10t Dumper Qualification
- Electrofusion Jointing - ControlPoint/Ovarro Bluebox Qualification
- NCO(Water) Level 1 (preferable)
- Deep Excavation/Trench Support Qualification (preferable)
- Line stopping Knowledge/Experience
- Under pressure Drilling Experience/Training
- Banksman and Slingsman
What’s in it for you
We offer a rewarding salary that is tailored to your skills and experience. But that’s not all! We celebrate hard work and give recognition to our colleagues. In addition to this, we understand that one size doesn’t fit all so everyone has access to a variety of flexible benefits that work for you.
- 24 days holiday plus bank holidays
- Company pension scheme
- Life assurance
- Family friendly policies
- Selection of lifestyle benefit options
- Financial wellbeing programme
- Employee assistance program for health and wellbeing and onsite mental health first aiders to support our colleagues.
- Volunteering days in your community and charity matched giving where we will boost your fundraising.
- Rewards initiative for achieving recognised professional qualifications.
About Us
We design, build and maintain the UK’s utilities infrastructure to help transform local communities for the better. We provide cutting‑edge and sustainable engineering solutions and play a critical role in helping to keep the water running, the lights on and people connected. We are an expert, responsible and agile partner, providing vital services to water, power and telecommunications sectors. We work closely with our clients to help protect and improve their assets, enhance customer experience and protect the natural environment. Everything we do is designed to drive continual improvement and move life forward. We are proud to work in partnership with leading utility providers, including Severn Trent, United Utilities, Yorkshire Water, Northern PowerGrid, Northumbrian Water Group, Scottish Power Energy Networks and Scottish Water. We are an equal opportunities employer. We welcome applications from candidates of all races, genders, disabilities, religions, ages and sexual orientations. We know that having a diverse workforce encourages new perspectives, inspires creativity and creates an engaging workplace and we are committed to creating an inclusive environment where all colleagues can thrive. When it comes to inclusion, we’re making sure we keep up the progress with our Communities of Practice, who help us do just that.
What next
We encourage you to apply for this role as soon as you can. We recognise talent waits for no one, so we progress candidates individually through all stages of recruitment process. If you have any questions, please reach out for an informal discussion.
Operations - Team Leader in Telford employer: Avove Utilities
Contact Detail:
Avove Utilities Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations - Team Leader in Telford
✨Tip Number 1
Get to know the company culture! Before your interview, check out Avove's social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the Team Leader role and be ready to share examples of how you've led teams in the past.
✨Tip Number 3
Don’t forget to ask questions! Prepare a few thoughtful questions about the role and the team dynamics. This shows you're engaged and helps you figure out if Avove is the right fit for you too.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a fantastic addition to their team!
We think you need these skills to ace Operations - Team Leader in Telford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the Team Leader role. We want to see how you can contribute to our mission of delivering great service and developing your team!
Showcase Your Leadership Skills: As a Team Leader, you'll be guiding a team, so don’t forget to share examples of your leadership experience. Whether it’s managing projects or mentoring others, we want to know how you’ve made a positive impact in previous roles.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and qualifications stand out without unnecessary fluff!
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at Avove!
How to prepare for a job interview at Avove Utilities
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Team Leader role and its responsibilities. Familiarise yourself with the specific skills required, such as health and safety compliance and team development techniques. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed projects. Highlight how you ensured quality delivery and compliance with health and safety standards. This will illustrate your capability to lead a team effectively and maintain high service levels.
✨Emphasise Customer Satisfaction
Since customer satisfaction is key in this role, think of instances where you've proactively addressed customer concerns or improved service delivery. Be ready to discuss how you would ensure your team meets customer expectations and maintains strong relationships with clients.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, and future projects. This shows your enthusiasm for the role and helps you gauge if the company aligns with your values, especially regarding inclusivity and community impact.