At a Glance
- Tasks: Support Fire Control Operators by handling emergency calls and mobilising resources.
- Company: Avon Fire and Rescue Service, dedicated to community safety.
- Benefits: Gain valuable skills, receive training, and contribute to community safety.
- Other info: Flexible hours with opportunities for personal development and training.
- Why this job: Make a real difference in your community while developing essential skills.
- Qualifications: Strong communication skills, teamwork, and the ability to stay calm under pressure.
The predicted salary is between 23970 - 26400 £ per year.
About the role We are seeking to engage a pool of staff to provide additional support to our Fire Control Operators.
Reserve staff will only be used to provide resilience support during any periods of unforeseen staff shortages which will include periods of strike action.
You will play an invaluable role and help keep our communities safe.
The job is extremely rewarding.
You will gain a wide range of skills and training which we hope will assist in your personal development.
You will receive initial training for the role along with refresher training every 6 months (unless you have this training as part of your full time role).
The Reserve Control Operators provide an invaluable service to Avon Fire and Rescue Service and our communities during particularly difficult periods.
The role involves handling emergency ‘999’ calls, obtaining accurate information from the caller and taking appropriate action to mobilise Fire Service resources.
You will ensure information is logged onto IT and paper-based systems and liaise with fire crews to obtain details about the incident.
Responsibilities The role involves working under significant pressure and suitable candidates will need to be able to demonstrate the ability to remain calm, ask relevant questions to obtain information from members of the public, other emergency services and external agencies.
Qualifications Quick and accurate data entry skills The ability to work as part of a team Effective communication skills, including verbal, written and listening skills The ability to make effective decisions A positive, flexible approach to work The ability to remain calm in stressful situations The ability to work in a disciplined environment Able to deal appropriately and effectively with people from all sections of the communities we serve Committed to learn new skills and achieving high standards The ability to speak a second language would be an advantage Applicants must live within the Avon Fire
Reserve Fire Emergency Control Operators (casual zero hour contract) employer: Avonfire
Avon Fire & Rescue Service is an excellent employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. With generous benefits such as 25 days of annual leave, access to health services, and initiatives like the Electric Vehicle Salary Sacrifice Scheme, employees are empowered to thrive in their roles while contributing to vital community safety efforts in the Bristol/South Gloucestershire area.
