At a Glance
- Tasks: Support vulnerable community members through referrals and Home Fire Safety Visits.
- Company: Avon Fire & Rescue Service, dedicated to community support and equality.
- Benefits: Generous holiday allowance, health packages, and wellbeing services.
- Other info: Join a diverse team committed to equality and community welfare.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
As our Community Referral Advisor you will be responsible for managing, co-ordinating, and making community referrals to external agencies to support vulnerable members of the community within their home. You will provide additional support, sign‑posting and guidance as necessary. You will also carry out high priority Home Fire Safety Visits (HFSVs) as and when necessary.
Some of the things you will be doing:
- Create, manage and maintain an Onward Referral Directory to enable opportunities for on‑going support to vulnerable communities.
- Maintain, and identify new, relevant pathways to enable clear referrals to be made, liaising with those agencies on a regular basis.
- Conduct and monitor onward referrals to relevant external agencies.
- Reactively conduct Home Fire Safety Visits (usually high priority and at short notice) to vulnerable members of our community.
- Develop an understanding of the diverse needs of vulnerable communities.
- Work in partnership with the Safeguarding Triage Team and the Community Partnership Advisor to ensure that the best support is provided to the community.
- Accurately prepare reports including statistics, as and when necessary, including evaluating the external partner referral mechanisms.
- Recognise and make appropriate referrals to raise Safeguarding concerns when necessary.
- Carry out any additional responsibilities as reasonable and appropriate, as agreed with line manager.
25 days annual holiday (plus public holidays) rising to 29 days after 5 years, and 30 days after 10 years of service. Electric Vehicle Salary Sacrifice Scheme. Cycle to Work scheme. Welfare and Wellbeing services. Staff Networks. Access to Westfield Health Supplementary Healthcare package.
With effect from July 2023 legislation was amended to enable all Fire & Rescue Services to undertake standard DBS checks for all employees. All job roles require a standard DBS check, with certain defined roles requiring an enhanced check. These will be renewed throughout employment.
Avon Fire & Rescue Service is committed to securing equality of opportunity. We welcome applications from all members of our community who are currently under‑represented at Avon Fire & Rescue Service, particularly women, disabled people and members of ethnic minority communities.
Community Referral Advisor in Nailsea employer: Avonfire
Avon Fire & Rescue Service is an exceptional employer dedicated to supporting vulnerable communities while fostering a positive work culture. With a strong commitment to employee wellbeing, we offer generous annual leave, access to health services, and opportunities for professional growth, all within a collaborative environment that values diversity and inclusion. Join us in making a meaningful impact in the community while enjoying a rewarding career with ample support and resources.
StudySmarter Expert Advice🤫
We think this is how you could land Community Referral Advisor in Nailsea
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working in community services. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at events or interviews, be ready to discuss how your experience aligns with the role of Community Referral Advisor. Bring examples of your past work that demonstrate your ability to support vulnerable communities.
✨Tip Number 3
Stay proactive! If you see a job that fits, don’t wait for the perfect moment. Apply through our website and follow up with a quick email to express your enthusiasm. It shows you're keen and keeps you on their radar.
✨Tip Number 4
Prepare for the unexpected! For roles like this, you might face scenario-based questions in interviews. Think about how you'd handle high-pressure situations, like conducting Home Fire Safety Visits, and be ready to share your thought process.
We think you need these skills to ace Community Referral Advisor in Nailsea
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Community Referral Advisor. We want to see how you can manage and coordinate community referrals effectively!
Show Your Passion:Let us know why you're excited about supporting vulnerable communities. Share any relevant experiences or motivations that drive you to make a difference in people's lives.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Avonfire
✨Know Your Community
Familiarise yourself with the diverse needs of vulnerable communities. Research local agencies and resources that support these groups, as this will show your commitment to the role and help you answer questions about community referrals.
✨Demonstrate Your Coordination Skills
Be prepared to discuss your experience in managing and coordinating referrals. Think of specific examples where you've successfully liaised with external agencies or maintained directories, as this will highlight your organisational skills.
✨Showcase Your Reporting Abilities
Since you'll need to prepare reports and evaluate referral mechanisms, brush up on your data handling skills. Bring examples of reports you've created in the past, and be ready to explain how you ensure accuracy and clarity in your documentation.
✨Understand Safeguarding Protocols
Make sure you’re well-versed in safeguarding concerns and protocols. Be ready to discuss how you would recognise and respond to safeguarding issues, as this is crucial for the role and demonstrates your awareness of community safety.
