At a Glance
- Tasks: Be the friendly face of our busy reception, welcoming visitors and supporting daily admin tasks.
- Company: Join a supportive team in a vibrant educational environment.
- Benefits: Enjoy competitive pay, pension contributions, health plans, and personal development opportunities.
- Other info: Flexible professional development and a commitment to safeguarding children.
- Why this job: Make a positive impact on students and families while growing your skills.
- Qualifications: Experience in reception or admin, with strong communication and organisational skills.
The predicted salary is between 31650 - 35892 £ per year.
Opening Details
- Start: ASAP – September 2026 (depending on pre‑employment checks)
- Contract: Permanent
- Hours: 37.5 hrs per week, 39 weeks per year (term time only plus inset days). Monday to Friday, 8am to 4pm (with a 30‑minute unpaid lunch break)
- Closing Date: Midnight Sunday 9th August 2026
- Interviews: August 2026 – date TBC
About the role
We are seeking to appoint an enthusiastic, professional and experienced Receptionist/Admin Assistant to support the busy Academies reception. The role involves providing a friendly first point of contact for visitors, parents, carers and students, maintaining accurate records, and assisting with daily administrative tasks. First Aid training will be undertaken within the first three months of employment.
About you
- Be an experienced Receptionist or administration assistant.
- Show high professionalism and excellent communication skills when interacting with visitors, parents/carers, and students.
- Demonstrate very good organisational and administrative skills and maintain thorough, accurate records.
- Be proactive and solution‑focused.
We can offer you
- The opportunity to work as part of a supportive team.
- One personal day every academic year.
- Access to the Local Government Pension Scheme – 23.6 % contribution on top of your contribution.
- Occupational sick pay.
- Health‑care cash plan and rewards scheme after six months of service.
- Continuous, flexible professional development tailored to your needs.
- Competitive maternity, paternity, and adoption benefits.
Important information
We are an equal‑opportunity employer and welcome applications from all suitably qualified candidates. We are committed to safeguarding and promoting the welfare of all children and expect all staff to share this commitment. An enhanced DBS check is required for all successful applicants.
Receptionist in Bournemouth employer: Avonbourne-Boys
Join our vibrant educational community as a Receptionist, where you will be the welcoming face for students, parents, and visitors. We pride ourselves on fostering a supportive work culture that values professional development, offering tailored training opportunities and generous benefits such as a Local Government Pension Scheme and health-care cash plan. With a commitment to safeguarding and a focus on employee well-being, this role provides a meaningful opportunity to contribute to the success of our academies while enjoying a balanced work-life schedule during term time.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Bournemouth
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Avonbourne-Boys. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Avonbourne-Boys before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist in Bournemouth
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Avonbourne-Boys:Your cover letter is your chance to shine! Tell us why you want to work at Avonbourne-Boys specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Avonbourne-Boys!
How to prepare for a job interview at Avonbourne-Boys
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
