Customer Care Lead – Care at Home – AV2072A
Camden & Hampstead
Salary: £30,000–£35,000 per annum
Love People? Love Making a Difference?
Our client is looking for a friendly, confident and organised individual to help families access outstanding care at home while building strong relationships within the local community.
The Role
Meet customers and families to discuss their care needs.
Guide new customers through consultations and onboarding.
Deliver an exceptional customer experience.
Build relationships with healthcare professionals, charities and local organisations.
Develop referral networks and raise awareness of the service.
This role is split approximately 50% customer experience and 50% community networking and new client generation.
About You
Warm, personable and professional.
Confident building relationships and meeting new people.
Organised, proactive and self-motivated.
Passionate about helping others and delivering excellent service.
This isn’t traditional sales — it’s about building trust, creating connections and helping more people receive outstanding care.
If you’re a natural people person who wants to make a real difference, we’d love to hear from you...
Customer Care Lead employer: Avon Search & Selection
Join a dedicated team at our homely residential care setting in Cullompton, Devon, where we prioritise the wellbeing and enjoyment of our residents. With competitive salaries, ongoing professional development opportunities, and a supportive, family-oriented work culture, we empower our staff to grow into leadership roles while making a meaningful impact in the lives of older adults. Experience a fulfilling career in a nurturing environment that values high-quality care and personal connections.
Contact Details:
Avon Search & Selection Recruitment Team
