Customer Care Lead – Care at Home – AV2072A
Camden & Hampstead
Salary: £30,000–£35,000 per annum
Love People? Love Making a Difference?
Our client is looking for a friendly, confident and organised individual to help families access outstanding care at home while building strong relationships within the local community.
The Role
Meet customers and families to discuss their care needs.
Guide new customers through consultations and onboarding.
Deliver an exceptional customer experience.
Build relationships with healthcare professionals, charities and local organisations.
Develop referral networks and raise awareness of the service.
This role is split approximately 50% customer experience and 50% community networking and new client generation .
About You
Warm, personable and professional.
Confident building relationships and meeting new people.
Organised, proactive and self-motivated.
Passionate about helping others and delivering excellent service.
This isn’t traditional sales — it’s about building trust, creating connections and helping more people receive outstanding care.
If you’re a natural people person who wants to make a real difference, we’d love to hear from you!
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Customer Care Lead employer: Avon Search & Selection Ltd Careers
Join a compassionate and supportive team at our Residential Care Home in Dorchester, where we prioritise the well-being of both our residents and staff. With competitive pay rates, paid breaks, and ongoing training opportunities, we are dedicated to fostering your career growth in a nurturing environment. Experience the satisfaction of making a real difference in people's lives while enjoying a fulfilling work-life balance in a beautiful location.
Contact Details:
Avon Search & Selection Ltd Careers Recruitment Team
