Job summary
At BrisDoc's Homeless Health Service, we are devoted to transforming the health and well‑being of those experiencing homelessness. By joining our team, you can play a vital role in empowering individuals to take control of their health and move towards healthier, more stable lives. We operate with a commitment to kindness, hope, and respect, ensuring every person we serve feels welcomed and valued. Your contribution will help us maintain a warm, supportive environment, collaborate with partner organisation, and continuously improve our services. You will receive, assist and direct patients in accessing the appropriate service or clinician in a courteous, efficient and effective way. You will project a positive, welcoming and non‑judgemental image to patients, other visitors and members of the Practice team. You will work to agreed targets and timescales, and in accordance with Practice policies, protocols, guidelines and procedures. You will deal with patients confidentially, respectfully and holistically. You will help signpost patients to the most suitable clinician / service to best support their needs. Duties will include speaking to patients, carers and support workers face to face and on the telephone, booking appointments and dealing with queries and enquiries.
Please note: Sponsorship is not available for this role.
Main duties of the job
Who We're Looking For
- Good general education, including GCSE grade 4 or equivalent qualifications in English and Math
- Good computer literacy
- Ability to listen and respond appropriately to patients and staff with differing needs
- Ability to convey information accurately both verbally and in writing
- Ability to work within a team and take instructions as required
- Experience of working in a front-line or general practice role
- Initiative and problem‑solving skills
- Maintaining confidentiality at all times
- Accurate record‑keeping with attention to detail
- Motivation to contribute to BrisDoc's core values
For more information and to apply: Receptionist - HHS
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Receptionist- Homeless Health Service – BrisDoc Healthcare Services employer: Avon Local Medical Committee Ltd
The Family Practice is an exceptional employer located in the heart of central Bristol, offering a unique opportunity for a GP Partner to join a stable and successful partnership. With a strong focus on high-quality patient care, a cohesive team environment, and a commitment to employee development, we provide a supportive atmosphere where your ideas and contributions are valued. Our beautiful Grade II listed building, complete with gardens and ample parking, enhances the work-life balance, making it an attractive place to grow your career while shaping the future of our practice.
Contact Details:
Avon Local Medical Committee Ltd Recruitment Team
