Receptionist and Admin Assistant – The Family Practice
Receptionist and Admin Assistant – The Family Practice

Receptionist and Admin Assistant – The Family Practice

Bristol Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as a Receptionist and Admin Assistant, supporting patients and the clinical team.
  • Company: The Family Practice is a friendly GP surgery in Cotham, Bristol, caring for 17,500 patients.
  • Benefits: Enjoy on-site parking, NHS pension, cycle to work scheme, and delicious treats from our cooks.
  • Why this job: Work in a beautiful setting with a supportive team and flexible shifts that fit your lifestyle.
  • Qualifications: Experience as a receptionist is preferred, but we’re happy to train the right candidate.
  • Other info: Flexible shifts between 8.00 and 18.30, with occasional evenings and Saturdays.

The predicted salary is between 24000 - 36000 £ per year.

Receptionist and Admin Assistant – The Family Practice

Would you like the opportunity to work with us in a beautiful building set in lovely gardens in Cotham, Bristol with a friendly team and on-site parking?

The Family Practice is a really friendly and busy GP surgery providing quality care for approximately 17500 patients.

We are ideally looking for an experienced receptionist/care navigator (but we are happy to train the right candidate) to join our brilliant and very happy team. We have some excellent cooks in the team and there is usually something fabulous to try. We also have lovely gardens to sit out in on a sunny day and on hot days ice-creams are mandatory.

The role will include patient facing services and support to the clinical team, and will require a flexible approach. You should be proficient in using Microsoft programmes and a working knowledge of EMIS Web would be an advantage.

We are looking for a colleague to work on a flexible shift system between 8.00 and 18.30. The role may include the occasional evening session until 20.00 (worked by a rota system) and occasional Saturday and you will be given plenty of notice of your shifts.

Permanent contract: 37 hours per week, NHS pension, cycle to work scheme,

If you would like to know more about the role or arrange an informal visit, please contact Agnes on 0117 9466455 or email her at agnieszka.gorczyca@nhs.net . Please apply with a covering letter and CV.

Interested candidates can send their resumes to the contact person as above in the job posts.

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Receptionist and Admin Assistant – The Family Practice employer: AVON LMC LTD

The Family Practice offers a welcoming and supportive work environment in the heart of Cotham, Bristol, where you can thrive as part of a dedicated team committed to providing exceptional care to our patients. With benefits such as an NHS pension, a cycle to work scheme, and the opportunity to enjoy delicious meals prepared by our talented cooks, we prioritise employee well-being and satisfaction. Our beautiful gardens provide a serene space for relaxation, making this not just a job, but a rewarding career in a vibrant community.
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Contact Detail:

AVON LMC LTD Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Receptionist and Admin Assistant – The Family Practice

Tip Number 1

Familiarise yourself with the Family Practice's values and mission. Understanding their commitment to quality care will help you align your responses during any informal chats or interviews, showing that you're genuinely interested in being part of their team.

Tip Number 2

If you have experience with EMIS Web, be ready to discuss specific instances where you've used it effectively. If not, consider researching its features and functionalities so you can demonstrate your willingness to learn and adapt quickly.

Tip Number 3

Prepare to showcase your customer service skills. Think of examples from previous roles where you successfully handled patient inquiries or resolved issues, as this will highlight your ability to thrive in a busy GP surgery environment.

Tip Number 4

Take advantage of the opportunity to arrange an informal visit. This not only shows your enthusiasm for the role but also allows you to get a feel for the team dynamics and work environment, which can be beneficial during the application process.

We think you need these skills to ace Receptionist and Admin Assistant – The Family Practice

Excellent Communication Skills
Customer Service Skills
Proficiency in Microsoft Office Suite
Experience with EMIS Web (or willingness to learn)
Organisational Skills
Attention to Detail
Ability to Work in a Team
Flexibility and Adaptability
Time Management Skills
Problem-Solving Skills
Confidentiality and Discretion
Multitasking Abilities
Empathy and Compassion
Basic IT Skills

Some tips for your application 🫡

Tailor Your Covering Letter: Make sure to personalise your covering letter for The Family Practice. Highlight your relevant experience as a receptionist or care navigator, and express your enthusiasm for working in a friendly GP surgery environment.

Showcase Relevant Skills: In your CV, emphasise your proficiency in Microsoft programmes and any experience with EMIS Web. If you have worked in similar roles before, detail your responsibilities and achievements to demonstrate your capability.

Highlight Flexibility: Since the role requires a flexible approach, mention your availability for shifts between 8.00 and 18.30, including occasional evenings and Saturdays. This shows that you are adaptable and willing to meet the needs of the practice.

Proofread Your Application: Before submitting your application, carefully proofread both your covering letter and CV. Check for any spelling or grammatical errors, as well as ensuring that all information is accurate and up-to-date.

How to prepare for a job interview at AVON LMC LTD

Show Your People Skills

As a receptionist and admin assistant, you'll be the first point of contact for patients. Make sure to highlight your communication skills and ability to handle various situations with a friendly demeanour during the interview.

Familiarise Yourself with EMIS Web

While the job description mentions that training is available, having a basic understanding of EMIS Web will set you apart from other candidates. Do some research or even watch tutorial videos to get a head start.

Demonstrate Flexibility

The role requires a flexible approach to shifts. Be prepared to discuss your availability and willingness to adapt to the needs of the practice, including occasional evening and Saturday shifts.

Prepare Questions for the Interviewer

Show your interest in the role by preparing thoughtful questions about the team dynamics, patient care philosophy, and any specific challenges the practice faces. This demonstrates your enthusiasm and commitment to being part of their team.

Receptionist and Admin Assistant – The Family Practice
AVON LMC LTD
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  • Receptionist and Admin Assistant – The Family Practice

    Bristol
    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-08-21

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    AVON LMC LTD

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