At a Glance
- Tasks: Provide excellent customer service and support patients in a friendly environment.
- Company: Join Tyntesfield Medical Group, a caring and professional team.
- Benefits: Flexible hours, permanent position, and a supportive work culture.
- Other info: Opportunity to work in the NHS with potential for career growth.
- Why this job: Make a difference in patient care while developing your skills.
- Qualifications: Previous reception experience and strong communication skills required.
The predicted salary is between 23000 - 26000 £ per year.
We are looking for a friendly, professional, and motivated individual to join our team. The successful candidate will be a strong team player with a passion for delivering excellent customer service.
Previous reception and telephone experience is essential, along with good keyboard and IT skills and the ability to communicate effectively in both spoken and written English. Experience of working within the NHS would be advantageous, as would a working knowledge of EMIS and medical terminology.
Flexibility is important, as the role will include some early morning and evening shifts, together with occasional Saturday working.
Job Nature: Permanent
Job Location: North Somerset
Patient Care Navigator (Receptionist) – Tyntesfield Medical Group employer: AVON LMC LTD
Tyntesfield Medical Group is an exceptional employer, offering a supportive and forward-thinking work environment for Salaried General Practitioners. With competitive pay, generous annual leave, and opportunities for career development, our practice prioritises both professional growth and work-life balance, all set against the stunning backdrop of North Somerset's countryside and easy access to Bristol and Bath.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Care Navigator (Receptionist) – Tyntesfield Medical Group
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Tyntesfield Medical Group on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your previous experience in reception and customer service makes you the perfect fit for this role. We want to hear your passion for patient care!
✨Tip Number 3
Show off your tech skills! Familiarise yourself with EMIS and medical terminology before the interview. We know that being tech-savvy is key in this role, so let’s make sure you shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Patient Care Navigator (Receptionist) – Tyntesfield Medical Group
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and professional side shine through. We want to see your passion for customer service, so don’t be afraid to inject a bit of your personality into your cover letter!
Highlight Relevant Experience:Make sure to mention any previous reception or telephone experience you have. If you've worked in the NHS or have knowledge of EMIS and medical terminology, shout about it! We love seeing how your background fits with what we need.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and make sure your written English is spot on. We appreciate good communication skills, so this is your chance to show us what you’ve got!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at AVON LMC LTD
✨Know Your Stuff
Make sure you brush up on your knowledge of the NHS and medical terminology. Familiarise yourself with EMIS if you can, as it shows you're proactive and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered excellent customer service. Think about how you handled difficult situations or went the extra mile for a patient – this will resonate well with the interviewers.
✨Practice Your Communication
Since effective communication is key in this role, practice speaking clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and skills.
✨Flexibility is Key
Be ready to discuss your availability and willingness to work early mornings, evenings, and occasional Saturdays. Showing that you're flexible and adaptable will make you stand out as a candidate who fits well with the team.
