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- Tasks: Lead a team to manage mental health service operations and support patients effectively.
- Company: BrisDoc is a leading NHS provider, dedicated to compassionate healthcare in Bristol and surrounding areas.
- Benefits: Enjoy competitive pay, generous leave, NHS pension, bonuses, and flexible working options.
- Why this job: Make a real difference in mental health care while growing in a supportive, inclusive environment.
- Qualifications: Passion for patient care, good communication skills, and previous leadership experience preferred.
- Other info: Part-time role with enhanced pay for evenings and weekends; join a mission-driven social enterprise.
Mental Health Shift Manager – BrisDoc Healthcare Services
Job summary
Job summary
Join our Award-winning Mental Health Service as a Shift Manager and Make a Real Difference!
Our Mental Health Integrated Access Partnership is revolutionising mental health crisis care by providing responsive community-based support, significantly reducing hospital admissions. Since February 2021, we have achieved a remarkable 99.9% reduction in NHS111 mental health calls directed to A&E.
As a Shift Manager, you will play a crucial role in ensuring the efficient and effective operation of our service. Your leadership will drive our mission to deliver compassionate, timely, and high-quality care. Join us to lead a dedicated team and make a significant impact on the lives of those in need.
Main duties of the job
- Oversee the operational management of our mental health service, ensuring the patient advice queue is managed efficiently.
- Provide clear direction and support to colleagues, ensuring the consistent application of standard operating procedures.
- Manage incoming calls with empathy and professionalism, optimise resource deployment, and address resourcing issues promptly.
- Be proactive in responding to risks within the healthcare system and implement business continuity plans when necessary.
- Produce comprehensive shift reports and facilitate effective communication across the service.
About us
BrisDoc is a leading NHS Healthcare provider with over two decades of service in Bristol, North Somerset, and South Gloucestershire. We offer a range of primary care services, including 24/7 Urgent Care, GP Practices, and a Homeless Health Service, serving over a million patients annually.
Our team is dedicated to compassionate, respectful, and timely patient care, advocating for health equality. We foster a supportive and inclusive work environment, emphasising employee growth, work-life balance, and flexible roles. As an Employee Owned Social Enterprise, our staff are co-owners, actively engaged in organisational development.
We provide competitive salaries, generous leave, annual bonuses, and extensive training opportunities, along with benefits like the NHS Pension Scheme and various discounts.
For questions about the job, please contact Amanda Harshaw, People team administrator at Workwithus@brisdoc.org / 01179370913
No. of Vacancies
1
Job Nature
Part Time, Permanent
Job Location
Bristol
£14.97 to £16.76 an hour Higher hourly rate upon completion of probationary period
How to Apply
Interested candidates can send the application as mentioned in the post or e-mail contact person if any questions for the job role.
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Mental Health Shift Manager – BrisDoc Healthcare Services employer: AVON LMC LTD
Contact Detail:
AVON LMC LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mental Health Shift Manager – BrisDoc Healthcare Services
✨Tip Number 1
Familiarise yourself with the specific challenges faced in mental health crisis care. Understanding the nuances of this field will help you demonstrate your knowledge and passion during interviews.
✨Tip Number 2
Network with professionals already working in mental health services. Engaging with current employees can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've demonstrated leadership and effective communication. Being able to share specific examples will showcase your suitability for the Shift Manager role.
✨Tip Number 4
Research BrisDoc's values and mission thoroughly. Aligning your personal values with theirs during discussions can significantly strengthen your candidacy and show that you're a good fit for their team.
We think you need these skills to ace Mental Health Shift Manager – BrisDoc Healthcare Services
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Mental Health Shift Manager position. Understand the key responsibilities and required skills, as this will help you tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous leadership roles or experience in mental health services. Use specific examples to demonstrate how your skills align with the responsibilities outlined in the job description.
Showcase Your Values: BrisDoc values social justice and environmental sustainability. Make sure to express your commitment to these values in your application. Share any relevant experiences that reflect your dedication to equality and inclusion in healthcare.
Craft a Compelling Cover Letter: Write a personalised cover letter that addresses the hiring team directly. Explain why you are passionate about the role and how you can contribute to BrisDoc's mission of delivering compassionate and high-quality care.
How to prepare for a job interview at AVON LMC LTD
✨Show Your Passion for Mental Health
Make sure to express your genuine interest in mental health care during the interview. Share any personal experiences or motivations that drive you to work in this field, as it will resonate with the interviewers and demonstrate your commitment to their mission.
✨Demonstrate Leadership Skills
As a Shift Manager, you'll need to lead a team effectively. Prepare examples of past leadership experiences where you've successfully managed a team, resolved conflicts, or improved processes. Highlight your ability to provide clear direction and support to colleagues.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle high-pressure situations. Think of scenarios related to managing incoming calls, addressing resource issues, or responding to risks within the healthcare system, and outline how you would approach these challenges.
✨Familiarise Yourself with BrisDoc's Values
Research BrisDoc Healthcare Services and understand their values, such as compassion, respect, and commitment to health equality. Be ready to discuss how your personal values align with theirs and how you can contribute to fostering a supportive and inclusive work environment.
