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- Tasks: Join our team as a Health Care Assistant, supporting patient care and working with a friendly multi-disciplinary team.
- Company: Horfield Health Centre is dedicated to providing excellent patient care with a focus on personal relationships.
- Benefits: Enjoy flexible hours, competitive pay, 27 days annual leave, and opportunities for professional development.
- Why this job: Make a real difference in patients' lives while working in a supportive and positive environment.
- Qualifications: Previous phlebotomy training and experience in healthcare are preferred; a willingness to learn is essential.
- Other info: Flexible shifts between 8am-6:30pm, occasional Saturdays, and evening work required.
Health Care Assistant – Horfield Health Centre
Responsible to – Senior HCA and Lead Nurses.
You are committed to general practice and can understand the benefits (for both the patients and you) of working at a practice where personal lists and continuity of care have been embedded for many years. You enjoy working as part of a multi-disciplinary team and would like to join a practice where patients feel “listened to*” which provides “friendly and efficient service*” and “from reception to Doctor, everyone is appreciated for their smiles, patience, and attention *”.
(*Friends and Family Test feedback June 2025.)
The post holder will join a team of 5 practice nurses and 3 healthcare assistants.
We are looking for a total of around 30 hours/week.
Working hours are within a flexible shift pattern between 8.00am and 6.30pm Monday to Friday. Occasional Saturday working, and some weekday evenings to 8pm are required.
Pay rate offered will be dependent upon prior, relevant experience
OUTLINE OF DUTIES
- Venepuncture (i.e. checking request forms, checking patient identification, checking equipment, drawing blood, labelling bottles, checking venepuncture site)
- Blood Pressure, Height and Weight measurements
- Smoking status checks
- Urinalysis (and processing of samples)
- Assisting with contraceptive coil fits
- Completing NHS Health Checks
- When required, act as a chaperone for patients during consultations with other clinicians
- Chronic disease management: supporting our practice nurses and pharmacists with annual checks for patients with diabetes, hypertension and CHD. Diabetic foot checks
- Seasonal flu vaccinations
- Maintaining strict confidentiality of patients’ records and clinically related matters at all times.
- Promoting effective communication and relationships within the team.
- Partaking in clinical supervision for own development.
- Making effective use of the IT system (EMIS Web) by ensuring the consistent and accurate entering of data and use of appropriate coding.
- Contributing to practice/team audit and reviews of service delivery as required.
- Keeping up to date with mandatory training.
- Attending staff meetings and group training as required.
- Assists patients and where appropriate encourages self-care and self-management of self-limiting conditions through health promotion
- Works within all relevant practice policies and procedural guidelines e.g.: Infection Control and Chaperoning
- Potential for development with spirometry and wound management
PERSON SPECIFICATION
Ideally we would like to appoint someone as follows:
- Competencies– Have a good professional manner and be able to deal with patients and staff professionally even when under pressure. Strong inter-personal and communication skills. Enjoy working flexibly within a team and contributing to the team as a whole. Good IT skills and willing to learn.
- Qualifications and training– Previous training in phlebotomy required. Experience of basic wound care. Experience of some or all of the following are desirable: contraception and sexual health, cervical screening, management of chronic diseases (asthma, COPD, CHD and diabetes.) A commitment to continuing professional development is therefore essential.
- Experience–In a primary care environment is preferable, although all registered HCAs that can demonstrate transferable skills and an interest in general practice are welcome to apply.
Also important is the willingness and ability to learn, with training provided, to develop further skills in this area.
- Organisational fit– A good team worker with a positive attitude.
- Special Requirements– To be able to maintain confidentiality. To be able to deal with patients sensitively. Up to date Disclosure and Barring Service assessment.
- Organisational progression- The practice is committed to staff training and continuous professional development. The successful applicant will be prepared to attend training sessions and to put the learning into practice.
This is not a complete and final statement of duties and responsibilities and may be subject to review and amendment in the light of changing needs.
TERMS AND CONDITIONS
SALARY & WORKING HOURS:
From £12.21 per hour based on experience.
Working a total of around 30 hours per week.
Working hours are within a flexible shift pattern between 8.00am and 6.30pm Monday to Friday. Occasional Saturday working, and some weekday evenings to 8pm are required.
ANNUAL LEAVE (WTE):
27 days + 8 days
This may increase after 5 years’ service.
Staff who are contracted to work less than 5 days a week will be entitled to paid holidays (including bank holidays) pro-rata to the number of holidays (including bank holidays) for those contracted to work 5 days a week.
- Company events
- Company pension
- Cycle to work scheme
- Free on-site parking
Ability to commute/relocate:
- Bristol: reliably commute or plan to relocate before starting work (required)
From £12.21 per hour based on experience
How to Apply
Interested candidates can send their resumes to the contact person as above in the job posts.
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Health Care Assistant – Horfield Health Centre employer: AVON LMC LTD
Contact Detail:
AVON LMC LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health Care Assistant – Horfield Health Centre
✨Tip Number 1
Familiarise yourself with the specific duties listed in the job description, such as venepuncture and chronic disease management. Being able to discuss your experience or knowledge in these areas during an interview will show that you're well-prepared and genuinely interested in the role.
✨Tip Number 2
Highlight your ability to work within a multi-disciplinary team. Prepare examples of how you've successfully collaborated with others in previous roles, as this is crucial for the Health Care Assistant position at Horfield Health Centre.
✨Tip Number 3
Demonstrate your commitment to continuous professional development. Mention any relevant training or courses you've completed, especially in phlebotomy or chronic disease management, to show that you're proactive about enhancing your skills.
✨Tip Number 4
Research the practice's values and patient feedback, particularly regarding their emphasis on listening to patients and providing friendly service. Be ready to discuss how you align with these values and how you can contribute to maintaining a positive environment.
We think you need these skills to ace Health Care Assistant – Horfield Health Centre
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in healthcare settings. Emphasise any training in phlebotomy, wound care, and chronic disease management, as these are key for the Health Care Assistant role.
Craft a Strong Cover Letter: In your cover letter, express your commitment to general practice and continuity of care. Mention your ability to work within a multi-disciplinary team and how you can contribute to creating a friendly and efficient service for patients.
Showcase Communication Skills: Since strong interpersonal skills are essential, provide examples in your application that demonstrate your ability to communicate effectively with both patients and colleagues, especially under pressure.
Highlight Professional Development: Mention any ongoing training or professional development you have undertaken. This shows your commitment to learning and adapting, which is important for the role and aligns with the practice's values.
How to prepare for a job interview at AVON LMC LTD
✨Show Your Passion for Patient Care
Make sure to express your commitment to providing excellent patient care. Share examples of how you've made patients feel listened to and valued in previous roles, as this aligns with the practice's ethos.
✨Demonstrate Teamwork Skills
Highlight your ability to work within a multi-disciplinary team. Discuss past experiences where you collaborated effectively with colleagues, as this is crucial for the role at Horfield Health Centre.
✨Prepare for Practical Questions
Be ready to answer questions related to specific tasks you'll be performing, such as venepuncture or chronic disease management. Brush up on your technical knowledge and be prepared to discuss your relevant experience.
✨Emphasise Continuous Learning
Show your willingness to learn and develop professionally. Mention any relevant training you've undertaken and express enthusiasm for further training opportunities, as the practice values ongoing professional development.
