At a Glance
- Tasks: Assist in managing patient receptions and provide excellent customer service.
- Company: Local medical group with a focus on patient care.
- Benefits: Flexible working hours and part-time schedule to fit your lifestyle.
- Why this job: Make a difference in patients' lives while gaining valuable experience in healthcare.
- Qualifications: Strong customer service skills and previous reception experience preferred.
- Other info: Opportunity for teamwork in a supportive environment.
The predicted salary is between 13 - 16 £ per hour.
A local medical group is seeking a part-time Patient Care Navigator for maternity cover to assist in managing patient receptions effectively. The ideal candidate will have strong customer service skills, previous phone and reception experience, and a good command of spoken and written English. Previous NHS experience and familiarity with EMIS are preferred. The role requires team cooperation and is based in Bristol with flexible working hours, including early morning and occasional Saturday shifts.
Patient Care Navigator — Part-Time Medical Receptionist (Maternity) in Bristol employer: AVON LMC LTD
Contact Detail:
AVON LMC LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Care Navigator — Part-Time Medical Receptionist (Maternity) in Bristol
✨Tip Number 1
Make sure you know the ins and outs of the role. Brush up on your customer service skills and be ready to showcase how your previous experience aligns with what they're looking for. We want to see you shine!
✨Tip Number 2
Practice your phone etiquette! Since this role involves a lot of communication, we suggest doing some mock calls with friends or family. This will help you feel more confident when it comes to handling patient inquiries.
✨Tip Number 3
Don’t forget to highlight any NHS experience you have. If you've worked with EMIS before, make sure to mention that too! We love seeing candidates who are already familiar with the systems we use.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to make a difference in patient care.
We think you need these skills to ace Patient Care Navigator — Part-Time Medical Receptionist (Maternity) in Bristol
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for patients or clients in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CV and cover letter to the role. Mention your previous phone and reception experience, and if you’ve worked with EMIS or in the NHS, let us know!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to make your experience stand out!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to track your application status. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at AVON LMC LTD
✨Know Your Stuff
Make sure you brush up on your knowledge of the NHS and EMIS systems. Familiarity with these will show that you're not just a good fit for the role, but that you’re genuinely interested in providing excellent patient care.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you’ve excelled in customer service. Think about times when you’ve handled difficult situations or gone above and beyond for a patient. This will demonstrate your ability to navigate the reception effectively.
✨Practice Your Communication
Since strong spoken and written English is key, practice articulating your thoughts clearly. You might even want to rehearse common interview questions with a friend to ensure you come across as confident and articulate during the interview.
✨Flexibility is Key
Be ready to discuss your availability, especially regarding early mornings and occasional Saturdays. Showing that you’re flexible and willing to adapt to the needs of the team will make you stand out as a candidate who’s ready to jump in and help.