At a Glance
- Tasks: Support patients with their care journey and provide excellent customer service.
- Company: Join Tyntesfield Medical Group, a caring and supportive healthcare team.
- Benefits: Part-time hours, flexible shifts, and a chance to make a difference.
- Why this job: Be a vital part of patient care and enhance your skills in a rewarding environment.
- Qualifications: Customer service experience, good IT skills, and strong communication abilities.
- Other info: Opportunity for growth within the NHS and a friendly team atmosphere.
The predicted salary is between 24000 - 36000 £ per year.
Tyntesfield Medical Group comprises Backwell Surgery, Long Ashton Surgery, Brockway and Tower House Medical Centres in Nailsea. Candidates will need to be a team player with a passion for giving excellent customer service.
Phone and reception experience, a good level of keyboard/IT skills, and the ability to demonstrate a good command of spoken and written English are essential for this position. Previous experience gained within the NHS, along with a working knowledge of EMIS and medical terminology, is preferred.
Some early morning/evening work will be required, along with the occasional Saturday.
Closing date for applications: Wednesday 17th December 2025, 12 noon. Interview date to be confirmed.
No. of Vacancies: 1
Job Nature: Part Time, Permanent
Job Location: Bristol
How to Apply: Interested candidates can send the application as mentioned in the post or e-mail the contact person if they have any questions regarding the job role.
Patient Care Navigator – Care Navigator in Bristol employer: AVON LMC LTD
Contact Detail:
AVON LMC LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Care Navigator – Care Navigator in Bristol
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Tyntesfield Medical Group on LinkedIn. A friendly chat can give us insider info about the team and the role, plus it shows our genuine interest.
✨Tip Number 2
Prepare for the interview by practising common questions related to patient care and customer service. We can even role-play with a friend to boost our confidence and nail that first impression!
✨Tip Number 3
Show off our tech skills! Since the job requires good IT abilities, we should be ready to discuss our experience with EMIS or similar systems during the interview. Let’s highlight how we’ve used these tools in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep an eye on any updates or new opportunities that pop up.
We think you need these skills to ace Patient Care Navigator – Care Navigator in Bristol
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for providing excellent customer service. Share specific examples of how you've gone above and beyond for customers in previous roles.
Highlight Relevant Experience: Make sure to mention any phone and reception experience you have, especially if it's within the NHS. We want to know how your background aligns with the Patient Care Navigator role.
Demonstrate Your IT Skills: Since a good level of keyboard and IT skills is essential, don’t forget to mention any relevant software you’re familiar with, like EMIS. This will show us you're ready to hit the ground running!
Check Your English: As written communication is key, take the time to proofread your application. A strong command of spoken and written English will help us see you as a great fit for our team.
How to prepare for a job interview at AVON LMC LTD
✨Know Your Stuff
Make sure you brush up on medical terminology and the basics of EMIS. Familiarity with these will not only impress your interviewers but also show that you're serious about the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a patient.
✨Practice Your Communication
Since a good command of spoken and written English is essential, practice articulating your thoughts clearly. You might even want to rehearse common interview questions with a friend to boost your confidence.
✨Be Ready for Flexibility
As the role requires early mornings, evenings, and occasional Saturdays, be prepared to discuss your availability. Showing that you're flexible and willing to adapt can set you apart from other candidates.