At a Glance
- Tasks: Lead the vision and strategy for our Salesforce platform, enhancing user experience and operational efficiency.
- Company: Join Avon and Somerset Police, dedicated to serving diverse communities and improving public safety.
- Benefits: Enjoy a competitive salary, flexible working options, generous leave, and professional development opportunities.
- Other info: Hybrid role with a supportive team culture and commitment to diversity and inclusion.
- Why this job: Make a meaningful impact in public safety while working with innovative digital solutions.
- Qualifications: Proven Salesforce expertise and strong leadership skills required.
The predicted salary is between 54696 - 58431 £ per year.
£63,696 (including market factor uplift). This role is currently eligible for a market supplement in addition to the basic salary to reflect determined market conditions. Eligibility for and value of Market factors are reviewed on an annual basis and are not contractual. It can be confirmed, therefore, that a market supplement at the rate of £9,000 (£pro rata) per annum will be payable. Salary - £54,696 - £58,431.
About Us: We’re Avon and Somerset Police. We serve diverse communities across the South West, working to protect, serve and build safer communities. Our Digital, Data and Technology teams play a vital role in enabling frontline policing through modern, user-centred technology. We are committed to innovation, continuous improvement and delivering high-quality digital services that support both our officers and the public.
About You: You will be an experienced Product Manager with strong Salesforce expertise and a proven ability to deliver complex digital products at scale.
Job Role Overview: An exciting opportunity has arisen for a Lead Product Manager – Salesforce to join our Digital & Technology team on a permanent basis. This role sits within our IT directorate of over 130 staff. You will be part of the Digital Experience leadership team - a friendly and welcoming group of professionals who exist to innovate and improve the digital experiences of colleagues across the constabulary, as well as the public that we serve. Based at Police Headquarters, Portishead, this is a hybrid role requiring attendance in the office 1-2 days per week, with occasional travel to other police sites. Access to fleet vehicles will be available for business travel. A full UK driving licence is essential.
As Lead Product Manager, you will play a pivotal role in shaping and delivering the vision, strategy and roadmap for our Salesforce platform. You will ensure that Salesforce supports operational policing, enhances user experience and drives efficiency across the organisation. You will work closely with other Product Managers, User Researchers, technical teams and senior stakeholders to translate organisational needs into scalable, secure and value-driven solutions. You will lead product direction, prioritisation and delivery, ensuring Salesforce remains a high-performing and continuously evolving platform. Success in this role will be demonstrated through the delivery of impactful, user-focused Salesforce solutions that enable effective policing, streamline processes and support strategic objectives.
Key Responsibilities:
- Define and own the Salesforce product vision, roadmap and strategy aligned with organisational goals
- Lead the delivery and continuous improvement of Salesforce-based solutions across the force
- Strong stakeholder management skills with the ability to influence at senior levels
- Leadership capability, with experience guiding multidisciplinary teams
- Oversee integration with wider digital and IT services across the organisation
Essential skills and experience:
- Significant experience leading Salesforce product management and delivery
- Strong understanding of Salesforce (e.g. CRM, Service Cloud, integrations)
- Experience working within Agile environments, including backlog management and sprint planning
- Excellent stakeholder management skills, including engagement at senior level
- Ability to translate business needs into technical and product requirements
- Strong leadership and communication skills
What We Offer:
- A permanent opportunity in a purpose-driven organisation
- Competitive salary and Local Government Pension Scheme
- Flexible and hybrid working options
- Generous annual leave entitlement
- Opportunities for professional development and training
- The chance to make a meaningful impact supporting public safety
Interviews are due to take place from week commencing 14th September. To be eligible to apply for this role you must have a 5 year ‘checkable history’ in the UK – ideally this means that you would have been resident in the UK for the last 5 years. The basic salary for this role is £54,696 - £58,431, with an additional market supplement payment of £9,000 (subject to annual review).
About us: Diversity is a strength and individuality is an asset. We recognise the benefit different life experience and perspectives can bring. We are on a journey to become the most inclusive police force in the country.
Blended Working/ Hybrid Working: Avon and Somerset Police encourage flexible working where operationally possible. This role has been identified as a blended role. The successful candidate for this role will have the opportunity to work from home whilst also at a secondary work location, which will be a police premises. The successful applicant will have the option to discuss working arrangements with their line manager. All applicants must reside within the UK.
Lead Product Manager - Salesforce in Portishead employer: Avon and Somerset Police
Avon and Somerset Police is an excellent employer, offering a supportive and professional environment in Portishead where you can make a real impact on the future of policing. With a strong commitment to employee growth and development, you will have access to ongoing training opportunities and resources to enhance your skills as a Police Driving Instructor. Join a team that values effective communication and collaboration, ensuring that you are well-equipped to train the next generation of police drivers.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Product Manager - Salesforce in Portishead
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Avon and Somerset Police!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Avon and Somerset Police would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Avon and Somerset Police through your school's career services!
We think you need these skills to ace Lead Product Manager - Salesforce in Portishead
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Lead Product Manager - Salesforce, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Lead Product Manager - Salesforce position at Avon and Somerset Police. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Avon and Somerset Police
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.