Administrator - Hybrid in Portishead

We are looking for an experienced administrator to join our Road Safety Support Unit (RSSU) on a full time basis. You will be carrying out a really important role which contributes directly to bringing offenders to justice and making a meaningful difference to the communities we serve and protect. If you’re ready for a fresh challenge and keen to explore something truly different, this is the ideal opportunity to grow your career while making a real impact.

If you’re looking for a challenge that enables you to use your previous office and administrative experience, then this opportunity could be the perfect fit for you! You’ll manage your own workload, effectively prioritise tasks and meet deadlines. Your attention to detail will be critical to ensure both accurate data input and retrieval.

The RSSU focuses on detecting and prosecuting road traffic offences such as collisions, officer‑reported incidents, speeding, and red-light violations. By bringing your positive attitude and excellent interpersonal skills, you’ll contribute to a collaborative team where every member plays a vital part.

In this role your main responsibilities will be:

• Manage, create and update records across various computerised databases and manual systems, ensuring data accuracy and consistency.
• Search and retrieve information from databases to compile files and records in line with police procedures, maintaining attention to detail throughout.
• Communicate with offenders, internal teams, and external agencies via phone and written correspondence, adhering to legislation and policies such as GDPR.
• Draft letters and correspondence as required by the unit, ensuring professionalism and compliance with guidelines.
• Carry out general administrative tasks, including printing, scanning, and handling incoming and outgoing post.

Skills and experience required:

• Proven office and administrative experience, including record‑keeping, filing, and handling enquiries.
• Proficient in computer use, with experience in data entry and retrieving information from computerised systems.
• Skilled in interacting with people over the phone, with a professional and approachable manner.
• Experienced in working within established guidelines and procedures, ensuring accuracy and compliance.

What we can offer you:

• A package of financial, lifestyle and health benefits to support whatever stage of life you’re in, including:
• Flexible working
• Continuous professional development
• Local Government Pension Scheme
• Employee Assistance scheme offering help through counselling services, legal advice, fitness advice, personal coaching and health assessment
• Staff discount scheme for savings on shopping, days out, sporting events, holidays
• In our Headquarters in Portishead, you’ll have access to a 24 hour gym, on‑site Costa Coffee shop and beautiful grounds.

Additional Information:

Candidates who are successfully shortlisted will be invited to attend an in‑person interview at Police Headquarters, Portishead, during the week commencing 13th April 2026. Full responsibilities and role requirements can be found on the attached role profile. To be eligible to apply for this role you must have a 3 year ‘checkable history’ in the UK – ideally this means that you would have been resident in the UK for the last 3 years. If you think that you have these qualities and are interested in joining our team, we would love to hear from you.

About us: Diversity is a strength and individuality is an asset. We recognise the benefit different life experience and perspectives can bring. We are on a journey to become the most inclusive police force in the country.

Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Blended Working/ Hybrid Working: Avon and Somerset Police encourage flexible working where operationally possible. This role has been identified as a blended role. The successful candidate for this role will have the opportunity to work from home whilst also at a secondary work location, which will be a police premises. The successful applicant will have the option to discuss working arrangements with their line manager. All applicants must reside within the UK.