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For Companies At a Glance
- Tasks: Engage with the community, tackle crime, and build strong relationships.
- Company: Join Avon and Somerset Police, a community-focused police force.
- Benefits: Competitive salary, pension scheme, and professional development opportunities.
- Why this job: Make a real impact in your community and help keep it safe.
- Qualifications: Excellent communication skills and a passion for serving the community.
- Other info: Attend mandatory information events to kickstart your application.
The predicted salary is between 30000 - 38000 £ per year.
Police Community Support Officer – £34,443 – £37,805 (salary including allowances).
Are you passionate about making a difference in your community? Do you have excellent communication skills and a strong sense of public duty? If so, we have an exciting opportunity for you to join Avon and Somerset Police as a Police Community Support Officer (PCSO).
Salary: £27,204 – £29,859 (plus shift, weekend and bank holiday allowances, total salary range £34,443 – £37,805). Shift allowance is 14% of 37 hours per week, weekend working enhancement available.
About the Role
As a PCSO you will be the face of policing in your local community. You will work alongside police officers and other partners to tackle crime, anti‑social behaviour, and build strong relationships with the public. Your role is vital in ensuring that communities feel safe and supported.
Key Responsibilities
- Engage with the community to build trust and provide reassurance.
- Foster relationships with residents, businesses, schools and organisations to address concerns.
- Patrol designated areas to deter crime and anti‑social behaviour.
- Provide crime‑prevention advice and support to local residents.
- Assist with public events and community initiatives.
- Support victims of crime and signpost them to appropriate services.
- Gather intelligence to support police investigations.
- Address low‑level offences and work with partner agencies to resolve community issues.
What We’re Looking For
- Excellent communication skills with a strong ability to listen and empathise.
- Confident, approachable and able to build trust with diverse groups.
- Remain calm under pressure and handle challenging situations.
- Highly motivated with a commitment to serving the community.
- Flexible and willing to work shifts, including evenings, weekends and bank holidays.
Essential Requirements
- Age 18 or over.
- Right to work in the UK without restrictions.
- Full UK driving licence (preferred but not mandatory).
Why Avon and Somerset Police?
At Avon and Somerset Police, we’re more than a police force – we’re a community that serves a diverse area including bustling cities, historic towns and stunning countryside. We’re proud of our work to make our region safe and welcoming for all.
Benefits
- Competitive salary range £27,204-£29,859 plus allowances (£34,443-£37,805 total).
- Generous Local Government Pension Scheme (LGPS).
- Health & Wellbeing Support: Occupational Health, counselling, wellbeing days.
- Access to professional learning and development.
Training & Onboarding
- Initial training at Police Headquarters, Monday to Friday, 9:00 am–5:00 pm. Duration: 10 weeks.
- Annual leave cannot be taken during initial training.
Location
Your station posting will be determined based on organisational need and will be within a 30‑mile radius of your home address. Confirmed posting details will be shared during the final stages of the recruitment process.
Start Date
Earliest potential start date: October 2026 (indication only; not guaranteed).
Get Ready to Apply!
Applications are open; don’t miss your chance to join our team and make a real impact in your community.
Mandatory Information Event
- The Bridewell Police Station, Bristol City Centre
- Bridgwater Police Centre, Express Park
- Police Headquarters, Portishead
Our Commitment to Equality and Diversity
We recognise the benefit different life experience and perspectives can bring. We are on a journey to become the most inclusive police force in the country.
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Police Community Support Officer (PCSO) employer: Avon and Somerset Police
Contact Detail:
Avon and Somerset Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Police Community Support Officer (PCSO)
✨Tip Number 1
Get to know the community you want to serve! Attend local events, engage with residents, and understand their concerns. This will not only help you build trust but also show your genuine interest in making a difference.
✨Tip Number 2
Practice your communication skills! As a PCSO, you'll need to connect with diverse groups. Role-play scenarios with friends or family to boost your confidence and ensure you can handle challenging conversations with ease.
✨Tip Number 3
Stay calm under pressure! Think about how you would react in high-stress situations. Practising mindfulness or stress-relief techniques can help you maintain composure when things get tough on the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep an eye out for those mandatory information events – they’re a great opportunity to learn more and make a good impression!
We think you need these skills to ace Police Community Support Officer (PCSO)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for community service shine through. We want to see how much you care about making a difference in people's lives and how you can connect with the community.
Highlight Your Skills: Make sure to emphasise your communication skills and ability to empathise with others. We’re looking for confident individuals who can build trust, so share examples of how you've done this in the past.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us see your strengths quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details directly and can keep you updated on your application status.
How to prepare for a job interview at Avon and Somerset Police
✨Know Your Community
Before the interview, take some time to research the specific community you’ll be serving. Understand its unique challenges and strengths. This will not only show your commitment but also help you answer questions about how you plan to engage with residents effectively.
✨Showcase Your Communication Skills
As a PCSO, communication is key. Prepare examples of how you've successfully communicated in past roles or situations. Think about times when you’ve resolved conflicts or built relationships, as these stories will highlight your ability to connect with diverse groups.
✨Demonstrate Empathy and Understanding
Be ready to discuss how you would handle sensitive situations, especially when supporting victims of crime. Share experiences where you’ve shown empathy and understanding, as this role requires a strong sense of public duty and the ability to listen to community concerns.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to remain calm under pressure. Practice responding to hypothetical situations related to crime prevention or community engagement, as this will help you articulate your thought process during the interview.