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For Companies At a Glance
- Tasks: Engage with the community, tackle crime, and build strong relationships.
- Company: Join Avon and Somerset Police, a community-focused police force.
- Benefits: Competitive salary, pension scheme, and professional development opportunities.
- Other info: Attend mandatory information events to kickstart your application.
- Why this job: Make a real impact in your community and help keep it safe.
- Qualifications: Excellent communication skills and a passion for serving the community.
The predicted salary is between 26000 - 36000 £ per year.
Police Community Support Officer – £34,443 – £37,805 (salary including allowances).
Are you passionate about making a difference in your community? Do you have excellent communication skills and a strong sense of public duty? If so, we have an exciting opportunity for you to join Avon and Somerset Police as a Police Community Support Officer (PCSO).
Salary: £27,204 – £29,859 (plus shift, weekend and bank holiday allowances, total salary range £34,443 – £37,805). Shift allowance is 14% of 37 hours per week, weekend working enhancement available.
About the Role
As a PCSO you will be the face of policing in your local community. You will work alongside police officers and other partners to tackle crime, anti‑social behaviour, and build strong relationships with the public. Your role is vital in ensuring that communities feel safe and supported.
Key Responsibilities
- Engage with the community to build trust and provide reassurance.
- Foster relationships with residents, businesses, schools and organisations to address concerns.
- Patrol designated areas to deter crime and anti‑social behaviour.
- Provide crime‑prevention advice and support to local residents.
- Assist with public events and community initiatives.
- Support victims of crime and signpost them to appropriate services.
- Gather intelligence to support police investigations.
- Address low‑level offences and work with partner agencies to resolve community issues.
What We’re Looking For
- Excellent communication skills with a strong ability to listen and empathise.
- Confident, approachable and able to build trust with diverse groups.
- Remain calm under pressure and handle challenging situations.
- Highly motivated with a commitment to serving the community.
- Flexible and willing to work shifts, including evenings, weekends and bank holidays.
Essential Requirements
- Age 18 or over.
- Right to work in the UK without restrictions.
- Full UK driving licence (preferred but not mandatory).
Why Avon and Somerset Police?
At Avon and Somerset Police, we’re more than a police force – we’re a community that serves a diverse area including bustling cities, historic towns and stunning countryside. We’re proud of our work to make our region safe and welcoming for all.
Benefits
- Competitive salary range £27,204-£29,859 plus allowances (£34,443-£37,805 total).
- Generous Local Government Pension Scheme (LGPS).
- Health & Wellbeing Support: Occupational Health, counselling, wellbeing days.
- Access to professional learning and development.
Training & Onboarding
- Initial training at Police Headquarters, Monday to Friday, 9:00 am–5:00 pm. Duration: 10 weeks.
- Annual leave cannot be taken during initial training.
Location
Your station posting will be determined based on organisational need and will be within a 30‑mile radius of your home address. Confirmed posting details will be shared during the final stages of the recruitment process.
Start Date
Earliest potential start date: October 2026 (indication only; not guaranteed).
Get Ready to Apply!
Applications are open; don’t miss your chance to join our team and make a real impact in your community.
Mandatory Information Event
- The Bridewell Police Station, Bristol City Centre
- Bridgwater Police Centre, Express Park
- Police Headquarters, Portishead
Our Commitment to Equality and Diversity
We recognise the benefit different life experience and perspectives can bring. We are on a journey to become the most inclusive police force in the country.
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Police Community Support Officer (PCSO) employer: Avon and Somerset Police
Contact Detail:
Avon and Somerset Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Police Community Support Officer (PCSO)
✨Tip Number 1
Get to know the community you want to serve! Attend local events, engage with residents, and understand their concerns. This will not only help you build trust but also show your genuine interest in making a difference.
✨Tip Number 2
Practice your communication skills! As a PCSO, you'll need to connect with diverse groups. Role-play scenarios with friends or family to boost your confidence and refine your ability to listen and empathise.
✨Tip Number 3
Stay calm under pressure! Think about how you would handle challenging situations. Consider joining workshops or training sessions that focus on conflict resolution and stress management to prepare yourself.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep an eye out for those mandatory information events – they’re a great opportunity to learn more and make a good impression!
We think you need these skills to ace Police Community Support Officer (PCSO)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for community service shine through. We want to see how much you care about making a difference in people's lives and how you can connect with the community.
Highlight Your Communication Skills: Since excellent communication is key for a PCSO, make sure to showcase your ability to listen and empathise. Use examples from your past experiences where you've successfully engaged with diverse groups.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the role. Remember, less is often more!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details directly and can keep you updated throughout the process.
How to prepare for a job interview at Avon and Somerset Police
✨Know Your Community
Before the interview, take some time to research the specific community you'll be serving. Understand its unique challenges and strengths. This will not only show your commitment but also help you discuss how you can make a positive impact.
✨Showcase Your Communication Skills
As a PCSO, communication is key. Prepare examples of how you've effectively communicated in past roles or situations. Think about times when you’ve resolved conflicts or built relationships, as these stories will resonate well with the interviewers.
✨Demonstrate Empathy and Understanding
Be ready to discuss how you would handle sensitive situations. Show that you can listen and empathise with community members. Use real-life examples where you’ve supported someone in need or helped resolve a community issue.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Practice responding to hypothetical situations related to crime prevention or community engagement. This will help you think on your feet and demonstrate your ability to remain calm under pressure.