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- Tasks: Engage with the community, tackle crime, and build trust.
- Company: Join Avon and Somerset Police, a community-focused police force.
- Benefits: Competitive salary, pension scheme, and professional development opportunities.
- Why this job: Make a real impact in your community and support those in need.
- Qualifications: Strong communication skills and a commitment to serving the community.
- Other info: Diverse environment with ongoing mentorship and training.
The predicted salary is between 26106 - 28653 £ per year.
Police Community Support Officer – £34,443 – £37,805 (salary including allowances)
Are you passionate about making a difference in your community? Do you have excellent communication skills and a strong sense of public duty? If so, we have an exciting opportunity for you to join Avon and Somerset Police as a Police Community Support Officer (PCSO).
Salary: £27,204 – £29,859
Shift Allowance, Weekend Working Enhancement
Weekend enhancement: 243.33 hours for the 486.66 hours worked
Shift percentage: 14%
Hours per week: 37
About the Role
As a PCSO, you will be the face of policing in your local community. You will work alongside police officers and other partners to tackle crime, anti‑social behaviour, and build strong relationships with the public. Your role is vital in ensuring that communities feel safe and supported. This isn’t a role that requires arrest powers; it’s about connecting, listening, and resolving issues to make a lasting difference.
Key Responsibilities
- Engaging with the community to build trust and provide reassurance.
- Foster relationships with residents, businesses, schools, and organisations to address concerns and build strong connections.
- Patrolling designated areas to deter crime and anti‑social behaviour.
- Providing crime prevention advice and support to local residents.
- Assisting with public events and community initiatives.
- Supporting victims of crime and signposting them to appropriate services.
- Gathering intelligence to support police investigations.
- Addressing low‑level offences and working with partner agencies to resolve community issues.
What We’re Looking For
- Excellent communicators with a strong ability to listen and empathise.
- Confident, approachable, and able to build trust with diverse groups.
- The ability to remain calm under pressure and handle challenging situations.
- Highly motivated, with a commitment to serving the community.
- Flexible and willing to work shifts, including evenings, weekends and bank holidays.
Essential Requirements
- Aged 18 or over.
- Right to work in the UK (without restrictions).
- Full UK driving licence (preferred but not always required).
Why Avon and Somerset Police?
At Avon and Somerset Police, we’re more than a police force; we’re a community. Serving a diverse area that includes bustling cities, historic towns and stunning countryside, we’re proud of our work to make our region safe and welcoming for all.
Benefits
- A Competitive Salary: £27,204-£29,859, plus shift, weekend and Bank Holiday allowances (total remuneration = £34,443-£37,805)
- Comprehensive Benefits:
- Local Government Pension Scheme
- Employee Assistance Program and Occupational Health support
- Access to professional learning and development
- Comprehensive Training: A training programme with ongoing mentorship from experienced PCSOs.
Get Ready to Apply!
Applications are open; don’t miss your chance to join our team and make a real impact in your community.
Please note that attendance at a mandatory information event is required as part of the application process. These events will take place in person at:
- The Bridewell Police Station, Bristol City Centre – Thursday 22nd Jan 2026 at 13:00-15:00
- Bridgwater Police Centre, Express Park – Tuesday 27th Jan 2026 at 17:30-19:30
- Police Headquarters, Portishead – Wednesday 4th Feb 2026 at 17:30-19:30
- Virtual session – TBC
About Us
Diversity is a strength and individuality is an asset.
We recognise the benefit different life experience and perspectives can bring. We are on a journey to become the most inclusive police force in the country.
Find out more about our benefits and culture.
Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
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Police Community Support Officer (PCSO) employer: Avon and Somerset Police
Contact Detail:
Avon and Somerset Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Police Community Support Officer (PCSO)
✨Tip Number 1
Get to know the community you want to serve! Attend local events, engage with residents, and understand their concerns. This will not only help you build trust but also show your genuine interest in making a difference.
✨Tip Number 2
Practice your communication skills! Whether it’s through role-playing scenarios or joining public speaking groups, being able to connect with diverse groups is key. Remember, it’s all about listening and empathising with others.
✨Tip Number 3
Stay calm under pressure! Think of ways to handle challenging situations by reflecting on past experiences. This will prepare you for the unexpected and demonstrate your ability to manage stress effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep an eye out for those mandatory information events – they’re a great opportunity to learn more and make a good impression!
We think you need these skills to ace Police Community Support Officer (PCSO)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for community service shine through. We want to see how much you care about making a difference in your local area, so share any relevant experiences that highlight your commitment.
Tailor Your Application: Make sure to customise your application to reflect the key responsibilities and skills mentioned in the job description. We’re looking for excellent communicators who can build trust, so give us examples of how you've done this in the past.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and focus on conveying your message effectively – remember, communication is key!
Apply Through Our Website: Don’t forget to submit your application through our official website! This ensures that we receive all the necessary information and helps us keep track of your application. Plus, it’s super easy to do!
How to prepare for a job interview at Avon and Somerset Police
✨Know Your Community
Before the interview, take some time to research the specific community you’ll be serving. Understand its unique challenges and strengths. This will help you demonstrate your commitment to making a difference and show that you’re genuinely interested in the role.
✨Showcase Your Communication Skills
As a PCSO, excellent communication is key. Prepare examples of how you've effectively communicated in past roles or situations. Think about times when you’ve resolved conflicts or built relationships, as these stories will highlight your ability to connect with diverse groups.
✨Demonstrate Empathy and Listening Skills
During the interview, be sure to express your understanding of the importance of empathy in community policing. Share experiences where you’ve listened to others and addressed their concerns. This will show that you can handle challenging situations with care and consideration.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to remain calm under pressure. Practice responding to hypothetical situations related to crime prevention or community engagement. This will help you articulate your thought process and decision-making skills effectively.
