At a Glance
- Tasks: Join our Forensic Identification Unit as a part-time Forensic Support Officer, handling queries and administrative tasks.
- Company: Be part of an inclusive police force committed to diversity and community impact.
- Benefits: Enjoy flexible working hours, professional development opportunities, and a supportive team environment.
- Other info: Part-time roles at 22.2 hours per week with flexible scheduling options available.
- Why this job: This role offers a chance to enhance your customer service skills while contributing to public safety.
- Qualifications: Experience in administration, strong communication skills, and proficiency in Microsoft Office are essential.
Are you a pro-active and self-motivated individual looking for a new opportunity where you can utilise and develop your customer service and administrative skills?
We are looking for two skilled administrators to join our Forensic Identification Unit as a Forensic Support Officer both on a part time basis working 22.2 hrs pw.
This is a busy and varied role where you will be required to multi task and work as part of a small team, providing administrative and customer service support to a range of stakeholders both internal and external to our organisation.
In this role your main responsibilities will include:
- Acting as a point of contact for all queries that come into the department, ensuring professional customer service standards are maintained.
- Undertaking a range of administrative duties including the booking of transport and accommodation, filing, scanning, and responding to queries using email, phone and face to face communication methods.
- Managing the receipt, distribution and dispatch of forensic exhibits, checking courier datasheets against information on evidential packages.
- Maintaining departmental records and document collections, undertaking weeding and archiving of custody samples.
- Checking stock levels, processing and issuing equipment orders
- Ensuring all duties undertaken are completed in compliance with department policies and procedures.
Skills and experience required:
- Experience of working in an administrative role and following office procedures.
- Skilled computer user familiar with using Microsoft packages etc.
- Experience of creating and maintaining both electronic and manual records.
- Ability to retrieve and interpreting information.
- Excellent verbal and written communication and customer service skills.
- Ability to work on own initiative and as part of a team.
Additional Information:
These are part time roles both working 22.2 hours per week. Working hours / days can be agreed with the successful candidate.
Interviews are likely to be held week commencing 22nd September 2025.
If you are successful but not the highest scoring applicant you will be placed on a 6 month bank for any futurevacancies that could arise.
To be eligible to apply for this role you must have a 5 year ‘checkable history’ in the UK – ideally this means that you would have been resident in the UK for the last 3 years.
About us
Diversity is a strength and individuality is an asset.
We recognise the benefit different life experience and perspectives can bring.
We are on a journey to become the most inclusive police force in the country.
Find out more about our benefits and culture
Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Forensic Support Officer - Part time in Portishead employer: Avon and Somerset Police
Join a dynamic and inclusive team as a Forensic Support Officer, where your administrative skills will be valued and developed in a supportive environment. With flexible part-time hours and a commitment to diversity, this role offers a unique opportunity to contribute to the Forensic Identification Unit while enjoying a collaborative work culture that prioritises professional growth and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Forensic Support Officer - Part time in Portishead
✨Tip Number 1
Familiarise yourself with the specific administrative tasks mentioned in the job description. Understanding the nuances of managing forensic exhibits and maintaining departmental records will give you an edge during interviews.
✨Tip Number 2
Highlight your customer service experience in your conversations. Since this role involves acting as a point of contact for queries, showcasing your ability to handle customer interactions professionally can set you apart.
✨Tip Number 3
Prepare examples of how you've successfully worked in a team environment. This role requires collaboration, so sharing specific instances where you've contributed to a team can demonstrate your suitability.
✨Tip Number 4
Research the organisation's values and commitment to diversity. Being able to discuss how your personal experiences align with their mission can show that you're not just a fit for the role, but also for the company culture.
We think you need these skills to ace Forensic Support Officer - Part time in Portishead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant administrative and customer service experience. Use keywords from the job description to demonstrate that you meet the specific requirements for the Forensic Support Officer role.
Craft a Strong Cover Letter:Write a cover letter that showcases your proactive nature and ability to work in a team. Mention specific examples of how you've successfully managed administrative tasks and provided excellent customer service in previous roles.
Highlight Relevant Skills:In your application, emphasise your computer skills, particularly with Microsoft packages, and your experience in maintaining records. This will show that you have the technical abilities needed for the role.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative position.
How to prepare for a job interview at Avon and Somerset Police
✨Showcase Your Customer Service Skills
Since the role requires excellent customer service, be prepared to discuss your previous experiences. Share specific examples where you successfully handled queries or resolved issues, demonstrating your ability to maintain professional standards.
✨Demonstrate Your Administrative Experience
Highlight your familiarity with administrative tasks such as filing, scanning, and managing records. Be ready to explain how you've efficiently organised information in past roles, as this will show your capability to handle the responsibilities of a Forensic Support Officer.
✨Familiarise Yourself with Relevant Software
As a skilled computer user is essential for this position, ensure you are comfortable discussing Microsoft packages and any other relevant software. You might even want to mention specific tools you've used that relate to the job description.
✨Prepare for Teamwork Questions
Since the role involves working as part of a small team, think about times when you've collaborated effectively with others. Be ready to share examples that highlight your ability to work on your own initiative while also contributing to team goals.
