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- Tasks: Support the Citizens in Policing Team with admin tasks and volunteer programs.
- Company: Join Avon and Somerset Police, committed to diversity and community service.
- Benefits: Enjoy flexible working, professional development, and a local government pension scheme.
- Why this job: Make a difference in your community while gaining valuable experience in a dynamic environment.
- Qualifications: Must have strong organizational skills and a checkable 3-year history in the UK.
- Other info: Blended working options available; primarily based at Police Headquarters in Portishead.
The predicted salary is between 30000 - 42000 £ per year.
Are you an organised, proactive, and friendly individual with excellent customer service skills?
Do you thrive in a varied and fast-paced environment? If so, this could be the perfect role for you!
We are looking for afull time Citizens in Policing Administrator to support the Citizens in Policing Team in delivering key volunteer programmes, including the Special Constabulary, Police Support Volunteers, Police Cadets, and Mini-Police.
This is a varied and rewarding position where no two days are the same. You ll play a vital role in providing administrative support to both the internal team and our valued volunteers.
Key responsibilities of the role will include:
- Managing administrative processes for new starters, training, placements, and terminations.
- Handling incoming queries via multiple email inboxes, responding or directing as appropriate.
- Coordinating resources for Citizens in Policing events, including ordering equipment, booking venues, arranging refreshments, and managing attendance registers.
- Maintaining accurate records across various systems and databases, often dealing with sensitive information.
- Running routine reports, identifying any data inconsistencies, and escalating as needed.
- Organising meetings, taking notes, booking rooms, and maintaining action logs.
Essential skills required for the role include:
- Strong attention to detail and accuracy.
- Excellent interpersonal, communication, and organisational skills.
- Ability to manage and respond effectively to queries from a range of stakeholders.
- Confidence in working to deadlines and handling competing priorities.
We recognise the importance of work-life balance and personal development. As part of our team, you ll benefit from:
Flexible Working including hybrid working options.
Continuous Professional Development opportunities for training and growth.
Local Government Pension Scheme financial security for your future.
Employee Assistance Programme support with counselling, legal advice, health, and wellbeing.
Staff Discount Scheme savings on shopping, events, holidays, and more.
Additional Information:
The role is a blended position, you will be able to work from your home address for a proportion of the week, However you will be primarily based at Police Headquarters in Portishead and working within other areas as required. Home/office working pattern and hours will be discussed with the successful applicant, but generally are 8am-4pm or 9am-5pm Monday to Friday
Shortlisting for this role will take place week commencing 17th March and applicants successful in the shortlisting process will be invited to attend an interview on 2nd April at Police Headquarters in Portishead.
To be eligible to apply for this role you must have a 3 year checkable history in the UK ideally this means that you would have been resident in the UK for the last 3 years.
If you re looking for a fulfilling role where you can support those who serve your community, we d love to hear from you!
About us
Diversity is a strength and individuality is an asset.
We recognise the benefit different life experience and perspectives can bring.
We are on a journey to become the most inclusive police force in the country.
Find out more about our benefits and culture
Click the video link below to see why our colleagues feel they can “Be the Difference”
Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Blended Working/ Hybrid Working
Avon and Somerset Police encourage flexible working where operationally possible.
This role has been identified as a blended role.
The successful candidate for this role will have the opportunity to work from home whilst also at a secondary work location, which will be a police premises. The successful applicant will have the option to discuss working arrangements with their line manager. All applicants must reside within the UK.
Citizens In Policing Administrator employer: Avon and Somerset Police
Contact Detail:
Avon and Somerset Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Citizens In Policing Administrator
✨Tip Number 1
Familiarize yourself with the Citizens in Policing programs, such as the Special Constabulary and Police Cadets. Understanding these initiatives will help you demonstrate your enthusiasm and knowledge during the interview.
✨Tip Number 2
Showcase your organizational skills by preparing examples of how you've successfully managed multiple tasks or projects in a fast-paced environment. This will highlight your ability to handle the varied responsibilities of the role.
✨Tip Number 3
Practice your communication skills by engaging with different stakeholders in your current or past roles. Being able to effectively manage queries from various individuals will be crucial in this position.
✨Tip Number 4
Research the values and culture of Avon and Somerset Police. Aligning your personal values with theirs can help you articulate why you're a great fit for their team during the interview process.
We think you need these skills to ace Citizens In Policing Administrator
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any previous administrative roles or customer service experience in your application. Use specific examples that demonstrate your organizational skills and ability to manage multiple tasks effectively.
Showcase Your Skills: Clearly outline your strong attention to detail, communication, and interpersonal skills in your cover letter. Mention how these skills will help you thrive in a fast-paced environment and support the Citizens in Policing Team.
Tailor Your Application: Customize your CV and cover letter to reflect the key responsibilities and essential skills mentioned in the job description. This shows that you understand the role and are genuinely interested in contributing to the team.
Proofread Your Documents: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Avon and Somerset Police
✨Show Your Organisational Skills
Be prepared to discuss your experience with managing administrative processes. Highlight specific examples where you successfully coordinated events or handled multiple tasks simultaneously, as this role requires strong organisational abilities.
✨Demonstrate Excellent Customer Service
Since the role involves handling queries from various stakeholders, be ready to share instances where you provided exceptional customer service. Emphasize your friendly and proactive approach in resolving issues.
✨Highlight Attention to Detail
This position demands accuracy in maintaining records and running reports. Prepare to discuss how you ensure attention to detail in your work, perhaps by sharing a story about a time when your meticulousness made a difference.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to manage competing priorities and deadlines. Think of scenarios where you successfully navigated challenges in a fast-paced environment, showcasing your problem-solving skills.
