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For Companies At a Glance
- Tasks: Engage with the community, tackle crime, and build strong relationships.
- Company: Join Avon and Somerset Police, a community-focused police force.
- Benefits: Competitive salary, pension scheme, and comprehensive training.
- Why this job: Make a real impact in your community and foster trust.
- Qualifications: Excellent communication skills and a passion for public service.
- Other info: Diverse environment with opportunities for personal growth.
The predicted salary is between 27024 - 29859 Ā£ per year.
Are you passionate about making a difference in your community? Do you have excellent communication skills and a strong sense of public duty? If so, we have an exciting opportunity for you to join Avon and Somerset Police as a Police Community Support Officer (PCSO).
Salary: Ā£27,204 - Ā£29,859
Shift Allowance, Weekend Working Enhancement
Weekend enhancement: 243.33 hours for the 486.66 hours worked
Shift percentage: 14%
Hours per week: 37
About the Role
As a PCSO, you will be the face of policing in your local community. You will work alongside police officers and other partners to tackle crime, antiāsocial behaviour, and build strong relationships with the public. Your role is vital in ensuring that communities feel safe and supported. This isnāt a role that requires arrest powers; itās about connecting, listening, and resolving issues to make a lasting difference.
Key Responsibilities
- Engaging with the community to build trust and provide reassurance.
- Foster relationships with residents, businesses, schools, and organisations to address concerns and build strong connections.
- Patrolling designated areas to deter crime and antiāsocial behaviour.
- Providing crime prevention advice and support to local residents.
- Assisting with public events and community initiatives.
- Supporting victims of crime and signposting them to appropriate services.
- Gathering intelligence to support police investigations.
- Addressing lowālevel offences and working with partner agencies to resolve community issues.
What Weāre Looking For
- Excellent communicators with a strong ability to listen and empathise.
- Confident, approachable, and able to build trust with diverse groups.
- The ability to remain calm under pressure and handle challenging situations.
- Highly motivated, with a commitment to serving the community.
- Flexible and willing to work shifts, including evenings, weekends and bank holidays.
Essential Requirements
- Aged 18 or over.
- Right to work in the UK (without restrictions).
- Full UK driving licence (preferred but not always required).
Why Avon and Somerset Police?
At Avon and Somerset Police, weāre more than a police force; weāre a community. Serving a diverse area that includes bustling cities, historic towns and stunning countryside, weāre proud of our work to make our region safe and welcoming for all.
Benefits
- A Competitive Salary: Ā£27,204-Ā£29,859, plus shift, weekend and Bank Holiday allowances (total remuneration = Ā£34,443-Ā£37,805)
- Comprehensive Benefits: Local Government Pension Scheme, Employee Assistance Program and Occupational Health support, Access to professional learning and development
- Comprehensive Training: A training programme with ongoing mentorship from experienced PCSOs.
Get Ready to Apply!
Applications are open; donāt miss your chance to join our team and make a real impact in your community.
Please note that attendance at a mandatory information event is required as part of the application process. These events will take place in person at:
- The Bridewell Police Station, Bristol City Centre ā Thursday 22nd Jan 2026 at 13:00-15:00
- Bridgwater Police Centre, Express Park ā Tuesday 27th Jan 2026 at 17:30-19:30
- Police Headquarters, Portishead ā Wednesday 4th Feb 2026 at 17:30-19:30
- Virtual session ā TBC
About Us
Diversity is a strength and individuality is an asset. We recognise the benefit different life experience and perspectives can bring. We are on a journey to become the most inclusive police force in the country.
Find out more about our benefits and culture.
Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Police Community Support Officer (PCSO) in Chester-le-Street employer: Avon and Somerset Police
Contact Detail:
Avon and Somerset Police Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Police Community Support Officer (PCSO) in Chester-le-Street
āØTip Number 1
Get to know the community you want to serve! Attend local events, engage with residents, and understand their concerns. This will not only help you build trust but also show your genuine interest in making a difference.
āØTip Number 2
Practice your communication skills! As a PCSO, you'll need to connect with diverse groups. Role-play scenarios with friends or family to boost your confidence and refine your ability to listen and empathise.
āØTip Number 3
Stay calm under pressure! Think about how you would handle challenging situations. Consider joining workshops or training sessions that focus on conflict resolution and stress management to prepare yourself.
āØTip Number 4
Apply through our website! Itās the best way to ensure your application gets noticed. Plus, keep an eye out for those mandatory information events ā theyāre a great opportunity to learn more and make a good impression!
We think you need these skills to ace Police Community Support Officer (PCSO) in Chester-le-Street
Some tips for your application š«”
Show Your Passion: When writing your application, let your passion for community service shine through. We want to see how much you care about making a difference in people's lives and how that aligns with the role of a PCSO.
Highlight Your Communication Skills: Since excellent communication is key for this role, make sure to showcase your ability to listen and empathise. Use examples from your past experiences where you've successfully engaged with diverse groups.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us quickly see why you're a great fit for the team.
Apply Through Our Website: Donāt forget to submit your application through our website! Itās the best way to ensure we receive your details and can consider you for this exciting opportunity. Plus, itās super easy!
How to prepare for a job interview at Avon and Somerset Police
āØKnow Your Community
Before the interview, take some time to research the community you'll be serving. Understand the key issues, concerns, and demographics. This will help you demonstrate your commitment to making a difference and show that you're genuinely interested in the role.
āØShowcase Your Communication Skills
As a PCSO, excellent communication is crucial. Prepare examples of how you've effectively communicated in past roles or situations. Think about times when you've resolved conflicts or built relationships, as these stories will highlight your ability to connect with diverse groups.
āØDemonstrate Empathy and Listening Skills
During the interview, be ready to discuss how you approach listening to community concerns. Share specific instances where you've shown empathy and understanding, as this aligns perfectly with the role's focus on building trust and reassurance within the community.
āØPrepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle challenging situations. Practice responding to hypothetical situations related to crime prevention or community engagement, showcasing your calmness under pressure and your proactive approach.
