At a Glance
- Tasks: Manage and grow key client accounts, driving satisfaction and long-term relationships.
- Company: Global engineering partner to tech leaders with a strong reputation for delivery.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Work with cutting-edge technologies like AI and IoT in a high-growth setting.
- Why this job: Join a fast-growing company and make a real impact in the tech industry.
- Qualifications: 3-5 years in account management with a proven track record in IT consulting.
The predicted salary is between 36000 - 60000 £ per year.
About our client
Our client is a global engineering partner to tech leaders and fast-growing startups, combining 20+ years of product development expertise with an AI-first approach and a reputation for reliable delivery. They are a leading software development and IT consulting company, providing end-to-end solutions to global clients across various industries. With offices across New York, London, and Europe – and a revenue target of $250M – they are scaling fast. Now they are looking for an exceptional Key Account Manager to deepen and grow some of their most strategic relationships across the UK and Europe. Headquartered in New York City, they specialize in delivering high-quality digital products by leveraging cutting-edge technologies such as AI, IoT, and cloud services.
Position overview
Our client is seeking an experienced Key Account Manager to manage and grow their existing portfolio of clients in the UK market. You will be responsible for overseeing a diverse portfolio of clients across a range of industries and maturity, driving client satisfaction, and fostering long-term relationships with key clients. As a Key Account Manager, you will play a critical role in ensuring the retention and growth of existing accounts whilst supporting the furtherance of our client's offering and position in the market.
Key responsibilities
- Lead and expand a portfolio of 10–15 accounts, with full ownership over relationship strategy and growth
- Identify upsell, cross-sell, and whitespace opportunities to scale account value and client outcomes
- Serve as a trusted advisor to C-level stakeholders, mapping their goals to actionable product and engineering solutions
- Build and execute strategic account plans informed by data, insights, and market trends
- Proactively mitigate risk, manage escalations, and maintain high client satisfaction
- Lead QBRs and executive engagements that deepen relationships and unlock new initiatives
- Partner closely with Sales, Delivery, and Talent to ensure flawless execution and retention
- Monitor KPIs and report on account health to internal stakeholders and leadership
- Stay on the pulse of innovation – bringing insights on AI, GenAI, and product acceleration to every conversation
Requirements
- 3–5 years in account or delivery management within software / IT, ideally in IT consulting or technical recruitment
- Proven experience managing $5M portfolio and 5-10+ concurrent client relationships
- Expertise in building and growing client relationships — navigating complex stakeholders, driving retention, and expanding portfolios via upsell and cross-sell
- Accountability for key client metrics (NRR, contribution margin) with strong risk management and outcome-based planning skills
- Deep technical understanding of the full SDLC, delivery processes, and engineering team models
- Comfortable operating in a fast-paced, high-growth environment
Nice to Have
- Technical literacy or experience in product / engineering environments
Key Account Manager - UK Market in London employer: AVOMIND
As a leading player in the luxury property market, our company offers an exceptional work environment that fosters collaboration and professional growth. With competitive salaries, performance-based incentives, and international travel opportunities, we empower our Real Estate Sales Managers to build meaningful partnerships and drive success across key markets. Join us to be part of a dynamic team that values innovation and supports your career development in a globally recognised company.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager - UK Market in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what AVOMIND values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges AVOMIND might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at AVOMIND!
✨Direct Apply to AVOMIND
Let's not forget to apply directly through the AVOMIND website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Key Account Manager - UK Market in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at AVOMIND.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at AVOMIND. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at AVOMIND
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
