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For Companies At a Glance
- Tasks: Manage and grow key client accounts, driving satisfaction and long-term relationships.
- Company: Global engineering partner to tech leaders with a strong reputation for delivery.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Join a fast-growing company and make a real impact in the tech industry.
- Qualifications: 3-5 years in account management with a proven track record in IT consulting.
- Other info: Work with cutting-edge technologies like AI and IoT in a high-growth setting.
The predicted salary is between 36000 - 60000 £ per year.
About our client
Our client is a global engineering partner to tech leaders and fast-growing startups, combining 20+ years of product development expertise with an AI-first approach and a reputation for reliable delivery. They are a leading software development and IT consulting company, providing end-to-end solutions to global clients across various industries. With offices across New York, London, and Europe – and a revenue target of $250M – they are scaling fast. Now they are looking for an exceptional Key Account Manager to deepen and grow some of their most strategic relationships across the UK and Europe. Headquartered in New York City, they specialize in delivering high-quality digital products by leveraging cutting-edge technologies such as AI, IoT, and cloud services.
Position overview
Our client is seeking an experienced Key Account Manager to manage and grow their existing portfolio of clients in the UK market. You will be responsible for overseeing a diverse portfolio of clients across a range of industries and maturity, driving client satisfaction, and fostering long-term relationships with key clients. As a Key Account Manager, you will play a critical role in ensuring the retention and growth of existing accounts whilst supporting the furtherance of our client's offering and position in the market.
Key responsibilities
- Lead and expand a portfolio of 10–15 accounts, with full ownership over relationship strategy and growth
- Identify upsell, cross-sell, and whitespace opportunities to scale account value and client outcomes
- Serve as a trusted advisor to C-level stakeholders, mapping their goals to actionable product and engineering solutions
- Build and execute strategic account plans informed by data, insights, and market trends
- Proactively mitigate risk, manage escalations, and maintain high client satisfaction
- Lead QBRs and executive engagements that deepen relationships and unlock new initiatives
- Partner closely with Sales, Delivery, and Talent to ensure flawless execution and retention
- Monitor KPIs and report on account health to internal stakeholders and leadership
- Stay on the pulse of innovation – bringing insights on AI, GenAI, and product acceleration to every conversation
Requirements
- 3–5 years in account or delivery management within software / IT, ideally in IT consulting or technical recruitment
- Proven experience managing $5M portfolio and 5-10+ concurrent client relationships
- Expertise in building and growing client relationships — navigating complex stakeholders, driving retention, and expanding portfolios via upsell and cross-sell
- Accountability for key client metrics (NRR, contribution margin) with strong risk management and outcome-based planning skills
- Deep technical understanding of the full SDLC, delivery processes, and engineering team models
- Comfortable operating in a fast-paced, high-growth environment
Nice to Have
- Technical literacy or experience in product / engineering environments
Key Account Manager - UK Market in London employer: Avomind
Contact Detail:
Avomind Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager - UK Market in London
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at events. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their needs and how you can add value as a Key Account Manager. Tailor your pitch to show you’re the perfect fit!
✨Tip Number 3
Follow up after interviews with a thank-you note. It’s a simple gesture that shows your enthusiasm and professionalism. Plus, it keeps you fresh in their minds!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job, and applying directly can give you an edge over the competition.
We think you need these skills to ace Key Account Manager - UK Market in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Key Account Manager role. Highlight your experience in managing client relationships and any relevant achievements that showcase your ability to drive growth and satisfaction.
Craft a Compelling Cover Letter: Your cover letter should tell a story about why you're the perfect fit for this position. Use specific examples from your past roles to demonstrate how you can add value to our client's portfolio and help them achieve their goals.
Showcase Your Technical Knowledge: Since the role involves working with cutting-edge technologies, don’t forget to mention any technical skills or experiences you have. This will show that you understand the industry and can effectively communicate with C-level stakeholders.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Avomind
✨Know Your Client Inside Out
Before the interview, dive deep into understanding the company’s client portfolio and their industries. Familiarise yourself with their key accounts and think about how you can add value to those relationships. This will show your potential employer that you're proactive and genuinely interested in their business.
✨Showcase Your Relationship-Building Skills
Prepare examples from your past experiences where you've successfully managed client relationships. Highlight specific instances where you’ve upsold or cross-sold services, and how you navigated complex stakeholder dynamics. This will demonstrate your ability to foster long-term partnerships.
✨Be Data-Driven
Since the role involves monitoring KPIs and account health, come prepared with insights on how you’ve used data to inform your strategies in previous roles. Discuss how you’ve leveraged market trends to drive client satisfaction and retention, which aligns perfectly with what they’re looking for.
✨Stay Ahead of the Tech Curve
Brush up on the latest trends in AI, IoT, and cloud services. Be ready to discuss how these technologies can impact client outcomes and how you can bring innovative solutions to the table. Showing that you’re on the pulse of innovation will set you apart as a candidate who can contribute to their growth.
