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For Companies At a Glance
- Tasks: Support HR operations and provide exceptional service to employees across 15 locations.
- Company: Avolta is a leading travel experience company serving 2.3 billion passengers annually.
- Benefits: Join a diverse team with opportunities for growth and a focus on employee wellbeing.
- Why this job: Be part of a dynamic environment that champions employee development and positive impact.
- Qualifications: Experience in HR, understanding of employment legislation, and strong communication skills required.
- Other info: CIPD membership or progress towards it is preferred; advanced Excel skills are a plus.
The predicted salary is between 36000 - 60000 £ per year.
WHO WE ARE
Avolta is the world’s leading travel experience player. With a traveller-centric philosophy and a geographically diverse network, the travel retail and F&B company addresses the needs of up to 2.3 billion passengers each year, with 5,500 outlets in more than 75 countries across six continents. Guided by their Destination 2027 strategy and boosted by their recent combination with travel F&B giant Autogrill, the company is well positioned to realise their ambition to create a Travel Experience Revolution through their many locations at airports, motorways, cruise lines, seaports and railway stations amongst others. Avolta is committed to and focused on four key areas, where we want to have a positive impact: customer experience; employee wellbeing and advancement; protecting the environment.
PURPOSE OF THE ROLE
Are you passionate about delivering exceptional HR service in a dynamic, fast-paced environment? Do you excel in providing solutions, supporting employee relations, and championing best practices? If so, we want you to be part of our team. As a Senior HR Administrator / Support Specialist, you’ll be instrumental in helping our HR team provide a world-class service to our employees and stakeholders. You will serve as the go-to for HR inquiries, ensuring smooth HR operations across our locations. This role will be based in our Regional HR Hub in Manchester Airport, supporting circa 1200 employees across 15 locations.
RESPONSIBILITIES
- Employee Relations: Act as the primary contact for HR-related queries, providing guidance and escalating complex issues to the HR Advisor/Manager
- HR Guidance: Offer clear, prompt advice on investigations, disciplinaries, and grievances, drafting supporting correspondence as needed
- Attendance Support: Oversee absence processes, facilitating return-to-work plans or capability-led dismissals
- Performance & Development: Partner with managers to support employee growth, development, and performance management
- HR Analytics & Reporting: Complete timely reporting on HR Metrics and conduct ID Centre Audits, utilizing advanced Excel skills
- Compliance Audits: Ensure regular system audits are completed, maintaining right-to-work records, occupational health referrals, and compliance with pay and contractual obligations
- Payroll & Compensation: Verify payroll details accurately and support annual bonus and pay reviews
- Policy Consistency: Uphold and share best practices in policy application, working collaboratively to maintain compliance with current legislation
YOUR PROFILE:
- Previous experience as a HR generalist within a team environment
- Good understanding of current employment legislation
- A positive, resilient attitude with the ability to thrive under pressure
- Enjoys working in a fast-paced environment
- A confident, professional approach, quickly establishing credibility with stakeholders
- Friendly, approachable, and a clear communicator (written & verbal)
- Exceptional planning, organisational and time management skills
- CIPD Associate / Graduate Membership or actively working towards
- Advanced Excel skills, knowledge of SAP or Kronos desirable but not essential
We are dedicated to building a diverse, inclusive and authentic workplace, we welcome applicants of all backgrounds, experience and abilities. We are proud to be a disability confident employer.
Senior Human Resources Administrator employer: Avolta
Contact Detail:
Avolta Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Human Resources Administrator
✨Tip Number 1
Familiarize yourself with Avolta's mission and values. Understanding their commitment to customer experience, employee wellbeing, and environmental protection will help you align your responses during the interview and demonstrate that you're a good cultural fit.
✨Tip Number 2
Prepare specific examples from your previous HR experience that showcase your ability to handle employee relations and support performance management. Highlighting your problem-solving skills in real scenarios can set you apart from other candidates.
✨Tip Number 3
Brush up on your knowledge of current employment legislation and best practices in HR. Being able to discuss recent changes or trends in the field will show your expertise and commitment to staying informed.
✨Tip Number 4
Since advanced Excel skills are mentioned, consider preparing to discuss how you've used Excel in past roles. Whether it's for reporting or analytics, being able to demonstrate your proficiency can give you an edge in the selection process.
We think you need these skills to ace Senior Human Resources Administrator
Some tips for your application 🫡
Understand the Company: Familiarize yourself with Avolta's mission and values. Highlight how your personal values align with their commitment to customer experience, employee wellbeing, and environmental protection.
Tailor Your CV: Customize your CV to emphasize your HR experience, particularly in employee relations and performance management. Use specific examples that demonstrate your ability to thrive in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for HR and your understanding of current employment legislation. Mention your positive attitude and resilience under pressure, as these traits are essential for the role.
Highlight Relevant Skills: Make sure to mention your advanced Excel skills and any experience with HR systems like SAP or Kronos. These technical skills are valuable for the HR analytics and reporting responsibilities outlined in the job description.
How to prepare for a job interview at Avolta
✨Show Your HR Expertise
Make sure to highlight your previous experience as an HR generalist. Be prepared to discuss specific situations where you provided guidance on employee relations, investigations, or grievances. This will demonstrate your capability to handle the responsibilities of the role.
✨Demonstrate Your Knowledge of Employment Legislation
Familiarize yourself with current employment legislation relevant to the role. During the interview, be ready to discuss how you have applied this knowledge in past roles, especially in relation to compliance audits and policy consistency.
✨Exhibit Strong Communication Skills
Since the role requires clear communication with stakeholders, practice articulating your thoughts clearly and confidently. Use examples from your past experiences to showcase your friendly and approachable demeanor.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in a fast-paced environment. Think of examples where you successfully managed employee performance or absence processes, and be ready to explain your approach and the outcomes.
