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- Tasks: Shape transformative learning experiences to boost team performance across our retail operations.
- Company: Join Avolta, a leading player in travel experiences with a global presence.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal and professional growth.
- Why this job: Make a real impact by empowering teams and driving operational success.
- Qualifications: Experience in L&D, ideally in multi-site organisations, with a focus on measurable outcomes.
- Other info: Be part of a diverse and inclusive workplace that values every individual.
The predicted salary is between 36000 - 60000 £ per year.
Avolta is the world’s leading travel experience player. With a traveler-centric philosophy and a geographically diverse network, the travel retail and F&B company addresses the needs of up to 2.3 billion passengers each year, with 5,500 outlets in more than 75 countries across six continents. Guided by their Destination 2027 strategy and boosted by their recent combination with travel F&B giant Autogrill, the company is well positioned to realise their ambition to create a Travel Experience Revolution through their many locations at airports, motorways, cruise lines, seaports and railway stations amongst others. Avolta is committed to and focused on four key areas, where we want to have a positive impact: customer experience; employee wellbeing and advancement; protecting the environment.
PURPOSE OF THE ROLE
We are seeking our next Learning & Development Advisor for our Retail operation; In this role, you’ll play a pivotal part in strengthening operational capability across our UK & Ireland retail estate—shaping learning experiences that genuinely transform performance on the ground. Partnering closely with operational leaders, you’ll uncover capability gaps, design scalable and meaningful development solutions, and ensure learning is embedded in ways that deliver real, measurable impact. From leading complex, multi‑site initiatives to championing a culture of continuous growth, you’ll be at the heart of empowering our teams to perform at their best every day. If you are passionate about developing people, elevating, and making a real impact; this is your chance to step into a high influence role at the heart of our operational success.
RESPONSIBILITIES
- Partner with country and operational stakeholders to understand commercial priorities and translate them into clear, focused learning strategies.
- Lead large-scale learning initiatives across multiple operational locations, ensuring alignment, consistency and measurable impact.
- Design practical, performance-driven learning programmes for operations teams, focused on driving sales, service excellence and compliance.
- Develop and deliver leadership development programmes for operational managers, strengthening their capability to lead teams, coach performance and drive results.
- Implement robust evaluation frameworks, using learner feedback, behavioural data and performance metrics to refine and continuously improve initiatives.
- Leverage digital learning tools, mobile platforms and blended methodologies to create scalable, engaging and accessible learning experiences.
- Ensure all training meets regulatory requirements and company policies, reducing risk and strengthening operational standards.
- Design inclusive learning experiences that support diversity, equity and belonging across all teams.
- Identify emerging trends and future skills within operations, proactively integrating them into learning strategies and content.
WHAT WE’RE LOOKING FOR:
- Experience in a senior L&D role, ideally within a multi-site organisation.
- Proven experience leading large scale learning initiatives with measurable business impact.
- Experience in Organisational Development, HR or Retail.
We are dedicated to building a diverse, inclusive and authentic workplace, we welcome applicants of all backgrounds, experience and abilities. We are proud to be a disability confident employer.
Learning and Development Advisor employer: Avolta
Contact Detail:
Avolta Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning and Development Advisor
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Avolta. Use LinkedIn to connect and engage with them. A personal touch can make all the difference when it comes to landing that interview.
✨Tip Number 2
Prepare for the interview by researching Avolta’s values and recent initiatives. Show us how your skills align with their mission to create a Travel Experience Revolution. Tailor your responses to reflect their focus on customer experience and employee wellbeing.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. This will help you articulate your thoughts clearly and confidently, especially when discussing your experience in leading large-scale learning initiatives.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Learning and Development Advisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences that align with the Learning & Development Advisor role. Highlight your experience in leading large-scale learning initiatives and how you've made a measurable impact in previous roles.
Showcase Your Passion: Let your enthusiasm for developing people shine through in your application. Share examples of how you've empowered teams and contributed to their growth, as this aligns perfectly with Avolta's commitment to employee wellbeing and advancement.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your achievements and how they relate to the responsibilities outlined in the job description. This will help us quickly see your fit for the role.
Apply Through Our Website: We encourage you to submit your application directly through our website. This ensures that your application is received promptly and allows us to review it efficiently. Plus, it’s the best way to stay updated on your application status!
How to prepare for a job interview at Avolta
✨Know the Company Inside Out
Before your interview, dive deep into Avolta's mission and values. Understand their focus on customer experience, employee wellbeing, and environmental protection. This knowledge will help you align your answers with their goals and show that you're genuinely interested in being part of their Travel Experience Revolution.
✨Showcase Your L&D Expertise
Prepare to discuss your previous experiences in Learning and Development, especially in multi-site organisations. Be ready to share specific examples of large-scale learning initiatives you've led and how they made a measurable impact. This will demonstrate your capability to fulfil the role effectively.
✨Emphasise Collaboration Skills
Since the role involves partnering with operational leaders, highlight your ability to work collaboratively. Share instances where you've successfully partnered with stakeholders to identify capability gaps and design effective learning strategies. This will showcase your teamwork and communication skills.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in real-world situations. Think about challenges you've faced in previous roles and how you overcame them, particularly in designing inclusive learning experiences or implementing evaluation frameworks. This will help you demonstrate your critical thinking and adaptability.