Global Loyalty Partnerships Lead
Global Loyalty Partnerships Lead

Global Loyalty Partnerships Lead

Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead global partnerships to enhance loyalty programs and drive engagement.
  • Company: Avolta is a leading travel experience company serving 2.3 billion passengers annually.
  • Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration.
  • Why this job: Join a revolutionary team shaping the future of travel experiences worldwide.
  • Qualifications: Bachelor's degree and 7 years in partnership development, preferably in travel or hospitality.
  • Other info: Based in London, this role offers a chance to influence major industry partnerships.

The predicted salary is between 48000 - 72000 £ per year.

Avolta is the world’s leading travel experience player. With a traveler-centric philosophy and a geographically diverse network, the travel retail and F&B company addresses the needs of up to 2.3 billion passengers each year, with 5,500 outlets in more than 75 countries across six continents. Guided by their Destination 2027 strategy and boosted by their recent combination with travel F&B giant Autogrill, the company is well positioned to realise their ambition to create a Travel Experience Revolution through their many locations at airports, motorways, cruise lines, seaports and railway stations amongst others.

PURPOSE OF THE ROLE

Global Loyalty Partnerships Lead is responsible for managing and strengthening existing partnerships while identifying, negotiating, and implementing new strategic collaborations. This role focuses on expanding the partner network, enhancing member benefits, and driving engagement through alliances with airlines, hotels, and other key industry partners. They will work closely with the rest of the loyalty team and will collaborate with cross-functional teams to ensure that loyalty program design continues to be consumer-relevant and aligned with key business objectives. This position is based in London.

RESPONSIBILITIES

  • Partnership Development: Identify, negotiate and implement strategic partnerships with airlines, hotel groups and other relevant entities to enrich the Club Avolta loyalty program.
  • End to End management: Oversee the engagement from business case to negotiation to implementation.
  • Relationship Management: Maintain and nurture relationships with existing partners, ensuring mutual benefit and alignment with Avolta's strategic objectives.
  • Program Integration: Collaborate internally with key stakeholders including digital, IT and operations to create efficient processes, documentation and seamless integration of partner offerings ensuring an overall positive member experience.
  • Commercial Modeling: Develop and manage commercial agreements to ensure sustainable and profitable partnerships.
  • Performance Analysis: Monitor and analyze the performance of partnerships, utilizing data-driven insights to optimize engagement and satisfaction among Club Avolta members.
  • Market Research: Stay informed about industry trends, competitor activities, and emerging opportunities to inform partnership strategies and maintain a competitive edge.
  • Drive awareness: Work closely with marketing, digital and operations teams to develop and execute promotional campaigns that leverage partner relationships to drive program growth.

WHAT WE ARE LOOKING FOR

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • 7 years’ experience in commercial partnership development and management, preferably within the travel or hospitality sectors.
  • Strong negotiation and communication skills, with the ability to build and maintain relationships with diverse stakeholders.
  • Confidence and fluidity in engaging C-level stakeholders, and the ability to influence and negotiate.
  • Persuasive, confident networker and deal maker with a track record of success in growing new markets and partnerships.
  • Has an established network of partnerships contacts in the travel space.
  • Analytical mindset with the ability to interpret data and translate insights into actionable strategies.
  • Excellent project management skills and handling multiple projects in an organized and timely manner.
  • Preferred basic technical knowledge: you are tech savvy and won’t be too lost in technological dialogues when discussing general IT topics.
  • Strong knowledge of points-based reward systems and commercial modelling, self-motivated and results-oriented, with a passion for enhancing customer experiences through strategic partnerships.

Global Loyalty Partnerships Lead employer: Avolta

Avolta is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. With a commitment to employee growth, Avolta provides ample opportunities for professional development and career advancement, alongside competitive benefits that enhance work-life balance. Joining Avolta means being part of a forward-thinking team dedicated to revolutionising travel experiences, all while enjoying the vibrant atmosphere of one of the world's most exciting cities.
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Contact Detail:

Avolta Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Global Loyalty Partnerships Lead

✨Tip Number 1

Network actively within the travel and hospitality sectors. Attend industry events, webinars, and conferences to meet potential partners and stakeholders. Building relationships in person can give you an edge when applying for the Global Loyalty Partnerships Lead position.

✨Tip Number 2

Research Avolta's current partnerships and loyalty programmes. Understanding their existing collaborations will help you identify gaps or opportunities for new partnerships that you can propose during interviews, showcasing your proactive approach.

✨Tip Number 3

Prepare to discuss your negotiation strategies and past successes in partnership development. Be ready to share specific examples of how you've built and maintained relationships with C-level stakeholders, as this is crucial for the role.

✨Tip Number 4

Stay updated on industry trends and competitor activities. Being knowledgeable about the latest developments in the travel sector will not only help you in interviews but also demonstrate your commitment to driving Avolta's loyalty programme forward.

We think you need these skills to ace Global Loyalty Partnerships Lead

Partnership Development
Negotiation Skills
Relationship Management
Commercial Modelling
Performance Analysis
Market Research
Project Management
Data Interpretation
Stakeholder Engagement
Communication Skills
Networking
Customer Experience Enhancement
Technical Aptitude
Strategic Thinking

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in commercial partnership development and management, especially within the travel or hospitality sectors. Use specific examples that demonstrate your negotiation skills and relationship management.

Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Avolta's mission and how your background aligns with their goals. Emphasise your analytical mindset and project management skills, and mention any established networks you have in the travel industry.

Highlight Relevant Achievements: In both your CV and cover letter, include quantifiable achievements that illustrate your success in growing new markets and partnerships. This could be in the form of increased engagement metrics or successful negotiations that led to profitable collaborations.

Showcase Your Technical Savvy: Since the role requires some technical knowledge, mention any relevant experience you have with IT discussions or digital tools. Highlight your ability to collaborate with cross-functional teams, ensuring seamless integration of partner offerings.

How to prepare for a job interview at Avolta

✨Showcase Your Partnership Experience

Make sure to highlight your previous experience in managing and developing partnerships, especially within the travel or hospitality sectors. Be ready to discuss specific examples where you successfully negotiated deals or enhanced existing relationships.

✨Demonstrate Analytical Skills

Prepare to talk about how you've used data to inform your strategies in past roles. Discuss any tools or methods you’ve employed to analyse partnership performance and how those insights led to actionable improvements.

✨Engage with C-Level Stakeholders

Since this role involves engaging with high-level stakeholders, practice articulating your ideas clearly and confidently. Think of scenarios where you influenced decisions at a senior level and be ready to share those stories.

✨Understand the Industry Landscape

Stay updated on current trends in the travel and loyalty sectors. Be prepared to discuss how these trends could impact Avolta's partnership strategies and what opportunities you see for growth in the market.

Global Loyalty Partnerships Lead
Avolta
A
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