At a Glance
- Tasks: Support global internal communications and enhance employee engagement through effective messaging.
- Company: Join Avolta, a leading global travel experience company with a diverse team.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Collaborate across cultures in a fast-paced, innovative setting.
- Why this job: Be part of a revolution in travel experiences while honing your communication skills.
- Qualifications: 2-3 years in internal communications and strong analytical skills required.
The predicted salary is between 35000 - 45000 € per year.
At Avolta (SIX: AVOL), our people are at the driving force behind our success. With a team of over 76,000 individuals representing more than 150 nationalities, we are a truly global company driven by passion, innovation, and excellence. Avolta is the world’s leading travel experience player. With a traveler‑centric philosophy and a geographically diverse network, the travel retail and F&B company addresses the needs of up to 2.3 billion passengers each year, with 5,500 outlets in more than 75 countries across six continents. Guided by their Destination 2027 strategy and boosted by their recent combination with travel F&B giant Autogrill, the company is well positioned to realize their ambition to create a Travel Experience Revolution through their many locations at airports, motorways, cruise lines, seaports and railway stations amongst others.
Purpose of the Role
The Global Internal Communications Coordinator is responsible for supporting the development, coordination, and delivery of clear, engaging, and consistent internal communications across Avolta’s global organization. This role sits within the Global Internal Communications function and works closely with Global HR, Leadership, People Technology, and regional communications teams. The role combines content coordination, channel management, analytics, and project support responsibilities. It ensures the effective use of Avolta’s internal communication channels, including Brevo, BeeKeeper, FlippingBook, and SuccessFactors. The role provides critical insight into communication effectiveness to improve employee engagement and alignment.
Responsibilities
- Internal Communication Channels & Platform Management
- Provides operational and administrative support for global internal communication channels (e.g. intranet, employee apps, email platforms, collaboration tools).
- Manages content scheduling, publishing, and basic configuration across internal channels to ensure timely and accurate delivery of communications.
- Collaborates with People Technology, IT, and regional teams to ensure platforms are effectively used, user access is maintained, and data flows are aligned.
- Supports governance of internal communication platforms, including documentation, guidelines, and coordination with regional content owners.
- Content Coordination & Managing Support
- Supports the creation, and coordination of global internal communications, including leadership messages, change communications, campaigns, and announcements.
- Ensures consistency of tone, branding, and key messages across regions and functions.
- Coordinates approval workflows, content calendars, and stakeholder inputs to ensure smooth delivery of communications.
- Data Analytics & Reporting
- Tracks and analyzes internal communication metrics (e.g. reach, engagement, open rates, readership) across channels.
- Develops and maintains dashboards and reports to provide insights into communication effectiveness.
- Translates data into clear, actionable insights and recommendations to improve engagement and message impact.
- Supports reporting on global ESG-related communication initiatives, ensuring alignment with organizational sustainability goals.
- Project Coordination and Ad-Hoc Support
- Supports the delivery of global internal communication projects, including channel enhancements, new platform rollouts, and global campaigns.
- Assists with project planning, timelines, task coordination, and documentation.
- Provides ad-hoc communication and coordination.
What We Are Looking For
- At least 2-3 years of experience in internal communications, corporate communications, or related role, preferably within a global or matrixed organization.
- Experience managing internal communication channels and platforms (e.g. intranet, employee apps (e.g. BeeKeeper), email (e.g. Outlook, Brevo) or collaboration tools).
- Strong analytical skills with experience using data and engagement metrics to evaluate communication effectiveness.
- Advanced proficiency in Microsoft Excel and experience with reporting or data visualization tools (e.g. Power BI) is an advantage.
- Excellent written and verbal communication skills, with the ability to adapt messaging for diverse audiences and cultures.
- Strong organizational and project coordination skills, with the ability to manage multiple priorities and deadlines.
- Proven attention to detail and strong problem‑solving skills.
- Experience using digital and AI tools to support content creation, analysis, and work efficiency.
- A global mindset with the ability to collaborate effectively across cultures, languages, and geographies.
- Bachelor’s degree in Communications, Marketing, Journalism, Business, or a related field.
Global Internal Communications Coordinator employer: Avolta
Avolta is an exceptional employer that champions a vibrant and inclusive work culture, fostering innovation and collaboration among its diverse team of over 76,000 individuals from more than 150 nationalities. With a strong focus on employee growth and development, Avolta offers numerous opportunities for career advancement within the dynamic travel retail and F&B industry, all while being part of a company that is committed to creating a Travel Experience Revolution across its extensive global network. The role of Global Internal Communications Coordinator not only allows you to make a meaningful impact on internal communications but also positions you at the heart of a forward-thinking organisation that values passion and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Global Internal Communications Coordinator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Avolta on LinkedIn. Ask them about their experiences and any tips they might have for landing the Global Internal Communications Coordinator role. Personal connections can give us insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by researching Avolta's recent projects and initiatives. Show us that you’re not just interested in the role, but also in how you can contribute to their mission of creating a Travel Experience Revolution. Tailor your answers to reflect their values and goals.
✨Tip Number 3
Practice your communication skills! Since this role is all about internal communications, we suggest doing mock interviews with friends or family. Focus on articulating your thoughts clearly and confidently, as this will be key in showcasing your fit for the position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you’re serious about joining Avolta and are willing to take that extra step.
We think you need these skills to ace Global Internal Communications Coordinator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Global Internal Communications Coordinator role. Highlight your experience in internal communications and how it aligns with Avolta's mission and values. We want to see how you can contribute to our global team!
Showcase Your Skills:Don’t forget to emphasise your analytical skills and experience with communication platforms. Mention any tools you've used, like Brevo or BeeKeeper, and how you've leveraged data to improve engagement. This will show us you're ready to hit the ground running!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team at Avolta!
How to prepare for a job interview at Avolta
✨Know Your Channels
Familiarise yourself with Avolta's internal communication channels like Brevo and BeeKeeper. Be ready to discuss how you've used similar platforms in the past and how you can enhance their effectiveness.
✨Showcase Your Analytical Skills
Prepare to talk about your experience with data analytics. Bring examples of how you've tracked engagement metrics and used them to improve communication strategies. This will demonstrate your ability to provide actionable insights.
✨Emphasise Collaboration
Highlight your experience working with diverse teams, especially in a global context. Share specific examples of how you've coordinated with different departments to ensure consistent messaging and effective communication.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and attention to detail. Prepare scenarios where you've successfully managed multiple priorities or resolved communication challenges, showcasing your organisational prowess.
