At a Glance
- Tasks: Install and maintain cutting-edge Audio Visual and Video Conferencing solutions.
- Company: Join a leading AV integrator known for excellence and innovation.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Exciting career path with potential for international work opportunities.
- Why this job: Be part of a dynamic team delivering impactful AV solutions to clients.
- Qualifications: Experience in AV installation and support, with strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
Performance Profile:
- Install and maintain Audio Visual, Video Conferencing solutions.
- Attention to detail when installing equipment such as Projectors, Video Walls, LED walls, Digital Signage LFD’s.
- Attend customer premises to establish fault and restore service in a timely manner.
- Proactive and reactive maintenance of Audio Visual and Video Conferencing installations.
- Ensure accurate completion and return of Audio-Visual assets documents upon installation sign off.
- Ensure accurate completion of field service records and paperwork for customer service visits.
- Proactively build close working relationships with the Avoira customer portfolio.
- Identifying further sales opportunities with existing customers.
- Ensure clear reporting of installation and service back to the relevant department both verbally and written.
- Deliver familiarization training to end users after installation sign off.
- Maintain standards of technical excellence within the department.
- Any other duties which are commensurate with the role.
Key Outcomes:
- Successfully deliver an outstanding installation & support handover to all Avoira customers.
- Smooth transition of completed installation package to service team for continued support.
- Grow the Avoira brand as an outstanding integrator of AV / VC.
Skills & Experience:
Essential:
- Experience of working in a helpdesk environment.
- Excellent verbal and written communication skills.
- Experience in installing and supporting Audio Visual and Video Conferencing solutions.
- Ability to read and understand AV system schematics.
- At least 2 years relevant experience as an audio visual and video conferencing engineer including programming, rack building and an understanding of cabling schematics.
- Familiarity with Extron, Crestron, Kramer products.
- Familiarity with Videoconferencing manufacturers such as Polycom, Logitech, Cisco, Yealink.
- The ability to terminate cables to industry standard (RS232, Cat).
- Ability to work under pressure as part of a team or individually.
- Flexible approach to working hours.
- Can accommodate working outside of the UK.
- ECS – Electrotechnical Certification Scheme or equivalent.
Desirable:
- Understanding of IP networks.
- CTS, IP, AFP, ASMA Product Certifications – Poly, Extron, Crestron, Barco.
AV Installation & Service Engineer in London employer: Avoira Limited
Avoira is an exceptional employer for AV Installation & Service Engineers, offering a dynamic work environment that fosters collaboration and innovation. With a strong commitment to employee growth, we provide ongoing training and development opportunities, ensuring our team stays at the forefront of the Audio Visual industry. Located in a vibrant area, our culture promotes work-life balance and encourages building lasting relationships with clients, making every day rewarding and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land AV Installation & Service Engineer in London
✨Tip Number 1
Network like a pro! Attend industry events, join online forums, and connect with fellow AV enthusiasts. Building relationships can lead to job opportunities that aren't even advertised.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best installations and projects. This visual evidence of your expertise can really impress potential employers during interviews.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by rehearsing common questions related to AV installations and service. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are passionate about joining our team. It shows initiative and enthusiasm!
We think you need these skills to ace AV Installation & Service Engineer in London
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your experience with Audio Visual and Video Conferencing solutions in your application. We want to see how your skills match up with what we’re looking for, so don’t hold back!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon unless it’s relevant. We appreciate a well-structured application that gets straight to the point.
Tailor Your Application:Take a moment to customise your application for the AV Installation & Service Engineer role. Mention specific experiences that relate to the job description, like your familiarity with Extron or Crestron products.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Avoira Limited
✨Know Your AV Gear
Make sure you brush up on your knowledge of the specific Audio Visual and Video Conferencing solutions mentioned in the job description. Familiarise yourself with brands like Extron, Crestron, and Polycom. Being able to discuss your hands-on experience with these products will show that you're not just a theoretical expert but someone who can hit the ground running.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly and concisely. Prepare examples of how you've effectively communicated technical information to non-technical clients in the past. This will demonstrate your ability to build relationships and deliver familiarisation training post-installation.
✨Prepare for Problem-Solving Questions
Expect questions that assess your troubleshooting skills. Think of specific instances where you identified faults and restored service quickly. Be ready to explain your thought process and the steps you took to resolve issues, as this will highlight your proactive approach to maintenance.
✨Understand the Importance of Documentation
The role requires accurate completion of field service records and asset documents. Be prepared to discuss your experience with documentation and why it’s crucial in maintaining high standards of service. Mention any systems or processes you’ve used to ensure accuracy and efficiency in your paperwork.
