At a Glance
- Tasks: Onboard new practices and provide ongoing support while shaping customer experiences.
- Company: Join a fast-growing AI-native startup transforming the architecture, engineering, and construction industry.
- Benefits: Remote-first work, travel opportunities, and rapid career growth in a venture-backed company.
- Other info: Work closely with founders and be part of a founding team in a blue ocean market.
- Why this job: Make a real impact in a dynamic environment and help shape the future of AEC.
- Qualifications: Grit, adaptability, and strong communication skills are essential; architecture background is a bonus.
The predicted salary is between 49500 - 60500 £ per year.
Avoice is an AI-native workspace for architecture, engineering, and construction practices. Our platform covers specification writing, QA/QC drawing review, submittal and RFI workflows, and practice management. Practices across the world use Avoice daily.
We're growing fast, revenue has quadrupled over the past three months alone. We operate in a true blue ocean: AEC is one of the world's largest industries and one of the least digitised, and we're one of the only players building AI-native tools for this profession. We're venture-backed by some of the best in the world: Y Combinator, Spot VC, Twenty Two Ventures, Accel Scout Fund, Alecla7, and executives from Stripe and OpenAI.
This is not a normal job. We're an early-stage startup, which means things shift constantly — the product evolves weekly, priorities change, and there's no playbook until you help write it. What you get in exchange is real impact: you'll shape how every practice experiences Avoice, and your fingerprints will be on everything from onboarding to product decisions.
You will own onboarding and customer success end to end: getting new practices set up and trained, supporting existing users, and over time running product demonstrations for prospective clients. You'll work directly with the founders every day, see how a fast-growing AI company is built from the inside, and grow as fast as the company does.
Responsibilities:- Onboard new practices: run setup and training sessions, ensure teams successfully adopt Avoice into their daily workflow
- Provide ongoing support to client practices via email, chat, and video calls
- Run product demonstrations for prospective clients, initially alongside the founder and independently as you progress
- Visit client practices across the UK for in-person onboarding, training, and relationship building
- Create tutorials, guides, and help content for architects and specification writers
- Gather and relay customer feedback to the product and engineering team
- Monitor account health and identify practices that need additional support or are ready to expand their usage
Here's the honest truth: a background in architecture is nice, but it's not what matters. Some experience — in practice, in customer-facing work, in anything where you had to figure things out — is good to see. But we care far more about:
- Grit — you push through when things are hard, ambiguous, or both
- Learning speed — you pick things up fast and teach yourself what you don't know
- Adaptability — you're energised, not rattled, when priorities shift under you
- Pace — you move fast, ship things, and don't wait to be told what to do
- Communication — excellent written and spoken English, and the confidence to present to senior professionals
An architecture degree (Part 1, Part 2, or equivalent) or familiarity with specification writing is a bonus, not a requirement. You must be based in the UK with the right to work (no sponsorship available for this role).
What we offer:- Remote-first working, with travel opportunities throughout the whole UK visiting client practices
- Rapid growth: your responsibilities and role will expand as fast as you can handle
- A founding-team seat in a fast-growing, venture-backed AI company
Architect Success Lead (UK Founding Team) in England employer: Avoice
Avoice is an exceptional employer for those looking to make a significant impact in the architecture, engineering, and construction sectors. With a remote-first work culture that encourages flexibility and travel across the UK, employees benefit from rapid personal and professional growth as they shape the future of AI-native tools in a dynamic startup environment. Joining Avoice means being part of a founding team where your contributions are valued, and you have the opportunity to work closely with industry leaders and innovators.
StudySmarter Expert Advice🤫
We think this is how you could land Architect Success Lead (UK Founding Team) in England
✨Get Your Portfolio Game On Point
As an aspiring architect, your portfolio is your golden ticket. Make sure it's not just a collection of your best work, but tells a story about your design process and creative thought. Showcase a range of projects, from conceptual sketches to final renderings—think of it as a visual CV!
✨Slide into Networking Events
Architecture thrives on community connections, so keep an eye out for local architecture meetups, exhibitions, and lectures. These events are gold for meeting industry professionals, and who knows? You might just bump into someone from Avoice who can give you the insider scoop on their hiring process!
✨Learn the Software Inside Out
Make sure you're up to speed with design software like AutoCAD, Revit, and SketchUp. Being able to discuss your proficiency during interviews can really set you apart. Plus, if you can mention particular projects where you’ve used them, you’ll demonstrate both skill and practical experience.
✨Refine Your Interview Skills
Interviews for architecture roles can get quite technical, so practice answering questions about your design process and decision-making strategies. Prepare for potential design challenges they might put forward in interviews—show them you can think on your feet and come up with innovative solutions!
We think you need these skills to ace Architect Success Lead (UK Founding Team) in England
Some tips for your application 🫡
Show Off Your Design Skills:Architecture is all about creativity and technical skills, so make sure your portfolio is front and centre! Include a range of your best projects, showcasing different styles and techniques. Don't forget to explain your design process and the challenges you overcame for each project – it gives hiring managers a glimpse into your thought process!
Tailor Your CV to Architecture:When putting together your CV, highlight relevant experience in architectural design software, like AutoCAD or Revit. Plus, if you have any internships or coursework that involved real-world projects, be sure to mention them. We want to see not just what you've done, but how it relates directly to this role at Avoice!
Craft a Compelling Cover Letter:Your cover letter is your chance to express your passion for architecture and what drew you to Avoice. Talk about specific projects or values of theirs you admire, and how you see yourself contributing to their team. We want to feel your enthusiasm – let it shine through your words!
Use Professional Terminology:Don't shy away from using industry-specific jargon that demonstrates your expertise! Terms like 'sustainability', 'scale', and 'aesthetics' can not only show your knowledge but also help you connect with the hiring team. Just ensure it's done in a way that's relatable and not overly technical, so we can see your passion clearly!
How to prepare for a job interview at Avoice
✨Master the Technical Questions
In an architecture interview, be ready to tackle some technical questions about building codes, design principles, and software like AutoCAD or Revit. Brush up on your knowledge of materials and components, as you might even face scenarios to solve during the interview that showcase your problem-solving skills in real-time.
✨Bring Your Portfolio to Life
Your portfolio is your golden ticket! Make sure it not only showcases your best work but also highlights your design thinking process, from sketches to final outputs. During the interview, be prepared to discuss the projects in detail—what challenges you faced, how you overcame them, and what you learnt.
✨Demonstrate Your Passion for Sustainability
In today's architecture landscape, sustainability is key. Be sure to highlight any projects that involved eco-friendly designs or your understanding of sustainable practices. This will show that you’re not just familiar with the trends but are genuinely passionate about creating a better future through your designs.
✨Engage with Your Interviewers
Architecture is a collaborative field, so showing that you're a team player is essential. When conversing with the interviewers, actively listen and respond to their ideas. This isn’t just about you showing off your skills, but also about connecting and demonstrating how well you’d fit into their team at Avoice.
