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For Companies At a Glance
- Tasks: Support customers with financial transactions and administrative duties in a friendly environment.
- Company: Join a prestigious firm dedicated to community service across Devon and Somerset.
- Benefits: Enjoy flexible part-time hours, competitive pay, generous holiday allowance, and health benefits.
- Why this job: Perfect for those seeking a supportive workplace focused on customer service and professional growth.
- Qualifications: Customer service experience and GCSE Maths (Grade 4/5/C or higher) required; training provided.
- Other info: Work in a close-knit team with opportunities for personal development and career advancement.
Dani at Avocet Commercial Careers is delighted to present an exciting opportunity for two part-time Building Society Clerks to join a prestigious company.
This varied role offers excellent work-life balance within a well-established firm that values customer service excellence and team collaboration.
About the Client
This distinguished practice operates from many offices throughout Devon and Somerset, demonstrating their commitment to serving local communities. The firm\’s success is built on strong relationships with both clients and team members, creating a supportive environment where professional development is encouraged.
About the Role
As a Building Society Clerk based in their Seaton office, you\’ll provide comprehensive support to customers whilst maintaining the smooth operation of the agency. This front-line customer service role combines financial transactions, digital support, and general administrative duties. Full training will be provided for all Building Society procedures, making this an excellent opportunity for someone seeking to develop their financial services career in a supportive environment.
Building Society Clerk Responsibilities
- Process customer deposits, withdrawals, and account openings alongside other cashier transactions
- Assist customers with online platform navigation and resolve digital service queries
- Handle telephone enquiries with accuracy and efficiency
- Complete administrative tasks in accordance with Building Society procedures and
- Manage office opening and closing procedures
- Provide reception duties including greeting customers, visitors, and contractors
- Support the smooth daily operation of the office through various administrative tasks
Building Society Clerk Requirements
- Excellent front of house or customer service experience with friendly, approachable personality
- GCSE Mathematics or equivalent (Grade 4/5/C or higher) demonstrating strong numeracy skills
- Money handling experience preferred but not essential (full training provided)
- Computer literacy with willingness to learn digital systems (additional training provided)
- Excellent oral and written communication skills, including ability to support customers with special communication needs
- Strong organisational abilities with capacity to multitask effectively
- Professional, discreet approach with team-oriented mindset
Benefits
- Part-time position offering 16-22 hours per week (initially Monday-Friday)
- Competitive hourly rate
- Generous holiday allowance: 20 days plus bank holidays pro-rata (increasing to 25 days after 3 years)
- Option to buy or sell one week\’s holiday annually
- Death in service benefit (3x annual salary)
- Access to comprehensive health scheme and rewards programme
- Plus so much more!
The Ideal Candidate
The perfect applicant combines natural warmth and patience with strong organisational skills. You genuinely enjoy helping people navigate financial services and take pride in delivering accurate, efficient service. Your communication skills allow you to connect with customers from all backgrounds, whilst your attention to detail ensures compliance with all procedures. You\’re adaptable and reliable, comfortable working both independently and as part of a close-knit team. Most importantly, you share the firm\’s commitment to providing exceptional customer service within a professional, welcoming environment.
For a confidential discussion about this Building Society Clerk opportunity, please contact Dani at Avocet Commercial Careers.
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Building Society Clerk employer: Avocet Legal
Contact Detail:
Avocet Legal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Building Society Clerk
✨Tip Number 1
Familiarise yourself with the specific services offered by the building society. Understanding their products and customer service approach will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by role-playing common scenarios you might encounter as a Building Society Clerk. This will prepare you to handle inquiries and transactions smoothly, showcasing your ability to provide excellent service.
✨Tip Number 3
Network with current or former employees of the building society. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the position.
✨Tip Number 4
Demonstrate your willingness to learn by researching digital banking trends and tools. Showing that you're proactive about enhancing your computer literacy will make you stand out as a candidate who is ready to adapt to the role's requirements.
We think you need these skills to ace Building Society Clerk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience and any financial transaction skills. Emphasise your ability to work in a team and your strong organisational skills, as these are key for the Building Society Clerk role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping customers and your commitment to providing excellent service. Mention specific examples from your past experiences that demonstrate your suitability for the role.
Highlight Relevant Skills: In your application, clearly outline your communication skills, numeracy abilities, and any experience with digital systems. This will show the employer that you possess the necessary skills to thrive in this position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role that involves handling financial transactions.
How to prepare for a job interview at Avocet Legal
✨Showcase Your Customer Service Skills
As a Building Society Clerk, your ability to connect with customers is crucial. Prepare examples from your past experiences where you provided excellent customer service, highlighting your friendly and approachable personality.
✨Demonstrate Your Organisational Abilities
This role requires strong organisational skills. Be ready to discuss how you manage multiple tasks effectively, perhaps by sharing specific instances where you successfully juggled various responsibilities in a previous job.
✨Familiarise Yourself with Financial Transactions
Even though full training will be provided, having a basic understanding of financial transactions can set you apart. Brush up on common banking terms and processes to show your enthusiasm for the role.
✨Prepare for Digital Support Questions
Since part of the role involves assisting customers with online platforms, think about any experience you have with digital systems. Be prepared to discuss how you would help someone navigate an online service or resolve a digital query.
