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- Tasks: Lead autonomous vehicle operations, ensuring safety, compliance, and performance.
- Company: AV Operations, a pioneer in self-driving technology deployment.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with a focus on innovation and continuous improvement.
- Why this job: Join a cutting-edge team shaping the future of transport with innovative technology.
- Qualifications: Proven leadership in operations, strong analytical skills, and familiarity with UK transport regulations.
The predicted salary is between 60000 - 80000 £ per year.
Reporting to: Director of Operations
Employment Type: Full time, permanent
About AV Operations
AV Operations is a specialist autonomous vehicle operations business, established to support the safe, compliant and scalable deployment of self-driving technology within the UK private hire ecosystem. We operate with a safety first mindset, rigorous compliance standards and an uncompromising commitment to customer experience.
At AV Operations, we build teams that take ownership, apply first principles thinking and deliver measurable outcomes in complex, fast moving environments.
Role Summary
- Lead and own the end to end autonomous vehicle operations capability, driving fleet safety, availability, performance, compliance and commercial outcomes.
- This role builds and scales operational excellence across people, process, partners and technology to underpin strategic growth and deliver measurable business results.
- Own day to day operational delivery to maximise vehicle availability, uptime and service performance.
- Define and drive operational KPIs, scorecards and performance frameworks that translate strategy into frontline execution.
Fleet & Asset Performance
- Overall responsibility for fleet readiness, lifecycle management, infrastructure and depot operations.
- Plan, process and execute vehicle deliveries, commissioning and de-mobilisation.
- Lead continuous improvement in fleet performance, operational throughput, maintenance quality and safety outcomes.
Safety, Quality & Compliance
- Embed safety as the first principle: operationalise frameworks that assure regulatory compliance, audit readiness and risk management controls.
- Custodian for vehicle compliance, including registrations, licensing, inspections and environmental standards compliance.
- Drive a strong safety culture supported by data, learning loops and corrective action plans.
- Lead development and implementation of core SOPs and playbooks aligned to best practice, including lean methodologies where appropriate.
- Hold teams and partners accountable to defined operational standards and performance criteria.
Build, develop and lead high performing operations teams across functions such as fleet readiness, incident response, depot operations and fleet development.
Lead stand ups, reviews and forecasting forums that reinforce performance culture.
Oversee multi-layered, shift-based teams including field operations, control room / remote operations and incident response functions.
Establish mechanisms for rigorous reporting on key business metrics to inform executive decision making.
Own operational scorecards, tracking progress against targets and enabling data led improvements.
Champion innovation across operations including adoption of AI and automation tools to improve efficiency and reduce manual workload where appropriate.
Work closely with AV technology partners to feed operational insights into product and system improvements, supporting continuous evolution of the AV stack.
Key Metrics
- Fleet availability, uptime and operational readiness
- Safety incident rate and compliance performance
- SLA adherence and partner performance
- Quality and robustness of operational playbooks
Qualifications
- Proven senior operations leadership experience in fleet, mobility, transport or regulated logistics environment
- Strong analytical mindset with high proficiency in operational performance measurement
- Ability to lead business critical decision making in fast paced, complex environments
- Experience with lean operational frameworks and performance scorecards
- Deep familiarity with UK transport safety and compliance regimes
- Comfortable operating in ambiguity and building new operating models in emerging industries
Business Operations Manager - Remote Working in London employer: AVO
Contact Detail:
AVO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Manager - Remote Working in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend relevant events, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their values and how they align with your experience. This will help you showcase how you can contribute to their mission of safe and compliant autonomous vehicle operations.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to operational excellence and compliance. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at AV Operations.
We think you need these skills to ace Business Operations Manager - Remote Working in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Operations Manager role. Highlight your experience in fleet management, compliance, and operational excellence. We want to see how your skills align with our mission at AV Operations!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about autonomous vehicle operations and how you can contribute to our safety-first mindset. Let us know what makes you the perfect fit for our team.
Showcase Your Analytical Skills: Since this role requires a strong analytical mindset, be sure to include examples of how you've used data to drive performance improvements in past roles. We love seeing candidates who can turn numbers into actionable insights!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at AV Operations!
How to prepare for a job interview at AVO
✨Know Your Operations Inside Out
Before the interview, dive deep into the specifics of operations management, especially in the context of autonomous vehicles. Familiarise yourself with key performance indicators (KPIs) and compliance standards relevant to the industry. This will not only show your enthusiasm but also your readiness to take ownership of the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading high-performing teams. Think about times when you’ve driven operational excellence or implemented lean methodologies. Be ready to discuss how you’ve fostered a strong safety culture and ensured compliance in previous roles.
✨Demonstrate Analytical Thinking
Since the role requires a strong analytical mindset, come prepared with examples of how you've used data to drive improvements in operational performance. Discuss specific metrics you’ve tracked and how they informed your decision-making process. This will illustrate your ability to operate in fast-paced environments.
✨Embrace Innovation and Technology
Be ready to talk about your experience with AI and automation tools in operations. Share insights on how you’ve championed innovation in past roles and how you envision leveraging technology to enhance fleet performance and efficiency at AV Operations.