Business Operations Manager (Remote) (Permanent) in London
Business Operations Manager (Remote) (Permanent)

Business Operations Manager (Remote) (Permanent) in London

London Full-Time 60000 - 80000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead autonomous vehicle operations, ensuring safety, performance, and compliance.
  • Company: AV Operations, a pioneer in self-driving technology deployment.
  • Benefits: Remote work, competitive salary, and opportunities for professional growth.
  • Other info: Dynamic role with a focus on innovation and continuous improvement.
  • Why this job: Join a cutting-edge team shaping the future of transport with innovative technology.
  • Qualifications: Proven leadership in operations, strong analytical skills, and familiarity with UK transport regulations.

The predicted salary is between 60000 - 80000 £ per year.

Reporting to: Director of Operations

Employment Type: Full time, permanent

About AV Operations

AV Operations is a specialist autonomous vehicle operations business, established to support the safe, compliant and scalable deployment of self-driving technology within the UK private hire ecosystem. We operate with a safety first mindset, rigorous compliance standards and an uncompromising commitment to customer experience.

At AV Operations, we build teams that take ownership, apply first principles thinking and deliver measurable outcomes in complex, fast moving environments.

Role Summary

Lead and own the end to end autonomous vehicle operations capability, driving fleet safety, availability, performance, compliance and commercial outcomes. This role builds and scales operational excellence across people, process, partners and technology to underpin strategic growth and deliver measurable business results.

  • Own day to day operational delivery to maximise vehicle availability, uptime and service performance.
  • Define and drive operational KPIs, scorecards and performance frameworks that translate strategy into frontline execution.

Fleet & Asset Performance

  • Overall responsibility for fleet readiness, lifecycle management, infrastructure and depot operations.
  • Plan, process and execute vehicle deliveries, commissioning and de-mobilisation.
  • Lead continuous improvement in fleet performance, operational throughput, maintenance quality and safety outcomes.

Safety, Quality & Compliance

  • Embed safety as the first principle: operationalise frameworks that assure regulatory compliance, audit readiness and risk management controls.
  • Custodian for vehicle compliance, including registrations, licensing, inspections and environmental standards compliance.
  • Drive a strong safety culture supported by data, learning loops and corrective action plans.
  • Lead development and implementation of core SOPs and playbooks aligned to best practice, including lean methodologies where appropriate.
  • Hold teams and partners accountable to defined operational standards and performance criteria.

Build, develop and lead high performing operations teams across functions such as fleet readiness, incident response, depot operations and fleet development.

  • Lead stand ups, reviews and forecasting forums that reinforce performance culture.
  • Oversee multi-layered, shift-based teams including field operations, control room / remote operations and incident response functions.

Establish mechanisms for rigorous reporting on key business metrics to inform executive decision making.

  • Own operational scorecards, tracking progress against targets and enabling data led improvements.
  • Champion innovation across operations including adoption of AI and automation tools to improve efficiency and reduce manual workload where appropriate.
  • Work closely with AV technology partners to feed operational insights into product and system improvements, supporting continuous evolution of the AV stack.

Key Metrics

  • Fleet availability, uptime and operational readiness
  • Safety incident rate and compliance performance
  • SLA adherence and partner performance
  • Quality and robustness of operational playbooks

Qualifications

  • Proven senior operations leadership experience in fleet, mobility, transport or regulated logistics environment
  • Strong analytical mindset with high proficiency in operational performance measurement
  • Ability to lead business critical decision making in fast paced, complex environments
  • Experience with lean operational frameworks and performance scorecards
  • Deep familiarity with UK transport safety and compliance regimes
  • Comfortable operating in ambiguity and building new operating models in emerging industries

Business Operations Manager (Remote) (Permanent) in London employer: AVO

AV Operations is an exceptional employer that prioritises safety, compliance, and customer experience in the rapidly evolving field of autonomous vehicle operations. With a strong commitment to employee growth, we foster a culture of ownership and innovation, providing opportunities for team members to lead high-performing operations and drive measurable outcomes. Our remote work environment allows for flexibility while being part of a pioneering industry, making AV Operations a rewarding place to build a meaningful career.
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Contact Detail:

AVO Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Operations Manager (Remote) (Permanent) in London

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend relevant events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its operations. Understand their values and how they align with your experience. This will help you showcase how you can contribute to their mission of safe and compliant autonomous vehicle operations.

✨Tip Number 3

Practice your responses to common interview questions, especially those related to operational excellence and compliance. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at AV Operations.

We think you need these skills to ace Business Operations Manager (Remote) (Permanent) in London

Operational Excellence
Fleet Management
Performance Measurement
Regulatory Compliance
Risk Management
Continuous Improvement
Lean Methodologies
Data Analysis
Team Leadership
Safety Culture Development
SOP Development
AI and Automation Adoption
Stakeholder Engagement
Problem-Solving Skills
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Business Operations Manager. Highlight your experience in fleet management, compliance, and operational excellence. We want to see how your skills align with our mission at AV Operations!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about autonomous vehicle operations and how you can contribute to our safety-first mindset. Keep it engaging and relevant to the job description.

Showcase Your Achievements: When detailing your past roles, focus on measurable outcomes. Did you improve fleet performance or enhance compliance standards? We love numbers and results, so make sure to include them to demonstrate your impact!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at AV Operations!

How to prepare for a job interview at AVO

✨Know Your Operations Inside Out

Make sure you understand the ins and outs of operations management, especially in the context of autonomous vehicles. Familiarise yourself with key performance indicators (KPIs) and compliance standards relevant to the industry. This will help you demonstrate your expertise and show that you're ready to take ownership of the role.

✨Showcase Your Leadership Skills

Prepare examples of how you've built and led high-performing teams in the past. Be ready to discuss your approach to fostering a strong safety culture and driving operational excellence. Highlight any experience you have with lean methodologies and how you've implemented them to improve performance.

✨Be Data-Driven

Since this role involves rigorous reporting and data-led improvements, come prepared with examples of how you've used data to inform decision-making. Discuss specific metrics you've tracked and how they influenced operational outcomes. This will show that you can translate strategy into frontline execution effectively.

✨Embrace Innovation

Demonstrate your understanding of how AI and automation can enhance operational efficiency. Share any experiences where you've championed innovation in your previous roles. This will highlight your forward-thinking mindset and your ability to adapt to emerging technologies in the industry.

Business Operations Manager (Remote) (Permanent) in London
AVO
Location: London

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