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For Companies At a Glance
- Tasks: Lead autonomous vehicle operations, ensuring safety, performance, and compliance.
- Company: Join a pioneering company at the forefront of self-driving technology.
- Benefits: Competitive salary, career growth, and a chance to shape the future of mobility.
- Other info: Dynamic work environment with opportunities for continuous improvement and innovation.
- Why this job: Be part of an innovative team transforming transportation with cutting-edge technology.
- Qualifications: Experience in operations leadership and a passion for autonomous vehicles.
The predicted salary is between 65000 - 70000 £ per year.
Location: London
Reporting to: Director of Operations
Employment Type: Full time, permanent
Salary: £65,000 - £70,000 per annum
About AV Operations
AV Operations is a specialist autonomous vehicle operations business, established to support the safe, compliant and scalable deployment of self-driving technology within the UK private hire ecosystem. Our focus is on translating cutting edge autonomous capability into real world, regulator ready operations. We operate with a safety first mindset, rigorous compliance standards and an uncompromising commitment to customer experience.
Role Summary
Lead and own the end to end autonomous vehicle operations capability, driving fleet safety, availability, performance, compliance and commercial outcomes. This role builds and scales operational excellence across people, process, partners and technology to underpin strategic growth and deliver measurable business results.
Key Responsibilities
- Operational Strategy & Delivery: Own day to day operational delivery to maximise vehicle availability, uptime and service performance. Define and drive operational KPIs, scorecards and performance frameworks that translate strategy into frontline execution. Own and manage P&L accountability for your function with focus on cost efficiency, target delivery and operational scalability.
- Fleet & Asset Performance: Overall responsibility for fleet readiness, lifecycle management, infrastructure and depot operations. Plan, process and execute vehicle deliveries, commissioning and de-mobilisation. Lead continuous improvement in fleet performance, operational throughput, maintenance quality and safety outcomes.
- Safety, Quality & Compliance: Embed safety as the first principle: operationalise frameworks that assure regulatory compliance, audit readiness and risk management controls. Custodian for vehicle compliance, including registrations, licensing, inspections and environmental standards compliance. Drive a strong safety culture supported by data, learning loops and corrective action plans.
- Operational Frameworks & Playbooks: Lead development and implementation of core SOPs and playbooks aligned to best practice, including lean methodologies where appropriate. Hold teams and partners accountable to defined operational standards and performance criteria.
- Partnerships & Stakeholder Management: Act as the operational owner for strategic technology and service partners, including negotiating SLAs and resolving escalations. Represent operational interests in cross-functional, cross-partner governance forums. Act as the primary escalation point across partners for critical operational issues.
- People Leadership & Capability: Build, develop and lead high performing operations teams across functions such as fleet readiness, incident response, depot operations and fleet development. Design organisation structures and roles that optimise output and accountability. Lead stand ups, reviews and forecasting forums that reinforce performance culture. Oversee multi-layered, shift-based teams including field operations, control room / remote operations and incident response functions.
- Reporting & Insights: Establish mechanisms for rigorous reporting on key business metrics to inform executive decision making. Own operational scorecards, tracking progress against targets and enabling data led improvements. Track and optimise core metrics such as vehicle uptime, trip success rate, downtime, incident rates, response times and charging efficiency.
- Continuous Improvement & Innovation: Champion innovation across operations including adoption of AI and automation tools to improve efficiency and reduce manual workload where appropriate. Work closely with AV technology partners to feed operational insights into product and system improvements, supporting continuous evolution of the AV stack.
Success Measures
- Fleet availability, uptime and operational readiness
- Safety incident rate and compliance performance
- Operational cost efficiency vs budget
- SLA adherence and partner performance
- Quality and robustness of operational playbooks
- Team engagement and capability uplift
Skills & Experience
- Essential: Proven senior operations leadership experience in fleet, mobility, transport or regulated logistics environment. Track record of managing P&L and driving cost efficiencies. Strong analytical mindset with high proficiency in operational performance measurement. Ability to lead business critical decision making in fast paced, complex environments.
- Desirable: Experience with lean operational frameworks and performance scorecards. Experience with AI/automation tools in operational contexts. Background in autonomous or advanced vehicle related operations. Deep familiarity with UK transport safety and compliance regimes.
Leadership Profile
- Strategic but hands on operator
- Strong communicator able to simplify complexity and lead through influence
- Outcome and accountability driven
- Collaborative cross functional partner
- Comfortable operating in ambiguity and building new operating models in emerging industries
- Resilient and calm under pressure, with the ability to lead through high-stakes, real-time operational challenges
Autonomous Vehicle Operations Manager in London employer: AVO
Contact Detail:
AVO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Autonomous Vehicle Operations Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the autonomous vehicle industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in operations management, especially in fleet or transport. When you get the chance to chat with potential employers, share specific examples of how you've driven performance and compliance.
✨Tip Number 3
Be ready for the interview! Research the company and its partners, like Uber, and understand their operational challenges. Prepare to discuss how you can contribute to their goals, especially around safety and efficiency in autonomous vehicle operations.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills. Plus, applying directly shows your enthusiasm and commitment to joining our team at AV Operations. Don’t miss out on the chance to be part of the future of mobility!
We think you need these skills to ace Autonomous Vehicle Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Operations Manager. Highlight your experience in fleet management, compliance, and operational strategy. We want to see how your skills align with our focus on safety and performance.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about autonomous vehicle operations and how you can contribute to our mission. Keep it concise but impactful, showing us your personality and drive.
Showcase Your Achievements: When detailing your experience, focus on measurable outcomes. Did you improve fleet availability or reduce incident rates? We love numbers that tell a story, so make sure to include them in your application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join the StudySmarter team!
How to prepare for a job interview at AVO
✨Know Your Stuff
Make sure you understand the ins and outs of autonomous vehicle operations. Brush up on the latest trends in self-driving technology, compliance standards, and safety protocols. Being able to discuss these topics confidently will show that you're not just interested in the role but also knowledgeable about the industry.
✨Showcase Your Leadership Skills
This role is all about leading teams and driving operational excellence. Prepare examples from your past experiences where you've successfully managed teams, improved processes, or tackled complex problems. Highlight your ability to balance strategic thinking with hands-on execution.
✨Be Data-Driven
Since the job involves managing P&L and operational KPIs, be ready to discuss how you've used data to inform decision-making in previous roles. Bring specific metrics or outcomes that demonstrate your analytical mindset and ability to drive cost efficiencies.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that test your problem-solving skills in real-time situations. Think about potential challenges in fleet management or compliance issues and how you would address them. This will showcase your ability to think on your feet and lead through ambiguity.