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- Tasks: Support the Claims Handling team with administrative tasks and manage claims efficiently.
- Company: Dynamic insurance firm focused on collaboration and growth.
- Benefits: Flexible working, supportive culture, and opportunities for career development.
- Why this job: Join a team that values diversity and offers real impact in the insurance sector.
- Qualifications: Previous admin experience and strong relationship-building skills required.
- Other info: Embrace a collaborative environment with a commitment to inclusion.
The predicted salary is between 30000 - 42000 £ per year.
The Claims Handling Department provides an outsourced managed claims service for leading professional indemnity insurers. The team adjusts claims made against professionals on behalf of insurers, acting under delegated authority levels for pre-litigated matters from first notification of loss to resolution. The department adds value to the firm through referrals and is a key part of the insurance business and strategy. The aim is to grow the team and expand the scope of fixed-fee work by securing new business and strengthening existing client relationships.
Responsibilities
- Provide comprehensive administrative support to the Claims Handling department.
- Open new matters and input data into the claims management system.
- Send acknowledgements, conduct conflict searches, assist with diary management.
- Provide management information (reports) and complete basic administrative tasks accurately and timely (filing, scanning, telephone calls, enquiries).
- Handle financial matters – arrange and process payments, manage billing and accounts queries, record and update financial information.
- Ensure integrity of MI.
- Liaise with insurers and brokers to request full policy information.
- Ensure policies, proposal forms and schedules are properly filed.
- Support creation and maintenance of a claims handling guide for each scheme.
- Manage shared mailboxes.
- Support development of a suitable reporting system for the department.
- Manage files, ensuring compliance with external client SLAs and closing files.
- Produce claims prints for brokers/insureds.
- Understand the department’s SLAs and KPIs and ensure adherence to these standards.
Qualifications
- Previous experience in a similar administrative role.
- Positive, resilient attitude, producing high-quality work under tight timescales.
- Ability to build internal relationships and understand expertise across the firm to deliver excellent client service.
- Commercial, committed, and proactive approach, responding in a timely manner to meet client needs and deadlines.
- Strong client, intermediary and supplier relationship skills, based on trust.
- Committed to supportive, inclusive, and collaborative firm culture.
- Working knowledge of MS Excel (or similar) and experience developing and maintaining databases.
- Accurate data input skills.
- GCSE level education or equivalent with minimum C grade in Maths and English.
Diversity, Equity, Inclusion and Belonging
We are problem-solvers. Whether in front of clients or behind the scenes, we need diverse collaborative thinking. Everyone who applies or works for the firm is treated equitably. We support flexible working and provide assistance during recruitment and throughout your time at RPC.
Claims Handling Administrator in Bristol employer: Avnoticias.mx
Contact Detail:
Avnoticias.mx Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handling Administrator in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their goals. This will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice your responses to common interview questions. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experiences clearly and effectively.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in leaving a positive impression. Plus, it shows your enthusiasm for the role and keeps you on their radar.
We think you need these skills to ace Claims Handling Administrator in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Handling Administrator role. Highlight your previous administrative experience and any relevant skills that match the job description. We want to see how you can add value to our team!
Showcase Your Skills: In your cover letter, showcase your strong client relationship skills and your ability to work under tight timescales. We love a proactive approach, so don’t hesitate to share examples of how you've successfully managed similar tasks in the past.
Be Clear and Concise: When filling out your application, be clear and concise. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate straightforward communication!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Avnoticias.mx
✨Know Your Claims Inside Out
Before the interview, make sure you understand the claims handling process thoroughly. Familiarise yourself with common terms and procedures related to professional indemnity insurance. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Administrative Skills
Be prepared to discuss your previous administrative experience in detail. Highlight specific examples where you've successfully managed data input, handled financial matters, or maintained databases. Use metrics if possible to demonstrate your efficiency and accuracy in past roles.
✨Demonstrate Relationship-Building Abilities
Since the role involves liaising with insurers and brokers, think of examples that showcase your relationship-building skills. Discuss how you've effectively communicated with clients or colleagues in the past, and how you can apply those skills to strengthen existing client relationships in this new role.
✨Emphasise Your Team Spirit
The company values a supportive and collaborative culture, so be ready to talk about your experiences working in teams. Share instances where you've contributed to a positive team environment or helped colleagues achieve their goals, reinforcing your commitment to inclusivity and collaboration.