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- Tasks: Assist customers face-to-face and manage orders in a busy warehouse environment.
- Company: Farnell, part of Avnet, is a leading global distributor of technology products and solutions.
- Benefits: Enjoy competitive pay, pension, free parking, and employee support services.
- Why this job: Join a dynamic team where you can grow and make a real impact on customer satisfaction.
- Qualifications: Must have keyboard skills and previous customer service experience; teamwork and attention to detail are essential.
- Other info: Flexible working hours with a positive, supportive work culture.
Farnell
Farnell, an Avnet company, is a global high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair.
Our team in Preston are currently recruiting a Part-Time Trade Counter Assistant (19 hours p/w) to join our busy warehouse team!
Working Hours: Monday / Tuesday 10am – 6pm & Saturday 8am – 12 noon
We are looking for someone who is self motivated and is passionate about customer focus and providing a quality service at all times. It is important that our ideal candidate has a positive “can do” attitude, with a high level of concentrations and attention to detail due to the varied range of products that you will be working with.
What will you be doing in the role:
- Liaising with our customers face to face presenting a high quality image for the organisation at all times.
- Inputting customer orders onto our order processing system.
- Picking goods from our warehouse when necessary
- Work in collaboration with other internal departments and supervisor to gain additional information and support as required.
- To fulfil other ad hoc duties including stocking displays, cleaning facilities (Displays, IT equipment) and returning stock to warehouse.
What key skills do you need in this role?
- Keyboard experience essential.
- Previous experience in a customer-facing environment, face to face or on the telephone essential.
- Motivated by customer service.
- Preference for work in a team environment.
- Ability to work well under pressure and remain flexible to changes in workflow throughout the day.
- Good numeric skills with an eye for detail.
Why Join Our Team?
We offer a competitive salary and benefits package, and the opportunity to be part of a team where you can develop and grow. Other benefits include: Pension, Employee Assistance Support, role located close to busy bus routes and on site free parking.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.
Avnet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center in your region: Americas applicants – hrnow@avnet.com , Asia applicants – hrnow.asia@avnet.com , EMEA applicants – hrnow.EMEA@avnet.eu .
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Trade Counter Assistant, based Preston (Part-Time, 19 Hrs) employer: Avnet
Contact Detail:
Avnet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant, based Preston (Part-Time, 19 Hrs)
✨Tip Number 1
Familiarise yourself with Farnell's product range and services. Understanding the technology products they offer will not only help you in conversations with customers but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in mock scenarios. This will help you feel more confident when interacting with customers face-to-face, showcasing your positive attitude and ability to handle various situations.
✨Tip Number 3
Highlight your teamwork experience during any informal discussions or interviews. Emphasising your ability to collaborate effectively with others will align well with the company's focus on working together to provide quality service.
✨Tip Number 4
Be prepared to discuss how you handle pressure and adapt to changing workflows. Think of specific examples from your past experiences that illustrate your flexibility and attention to detail, as these are key traits for the Trade Counter Assistant role.
We think you need these skills to ace Trade Counter Assistant, based Preston (Part-Time, 19 Hrs)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Trade Counter Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and any previous roles that involved teamwork or working under pressure. Use bullet points for clarity.
Write a Compelling Cover Letter: In your cover letter, express your passion for customer service and your motivation to work in a team environment. Mention specific examples from your past experiences that demonstrate your attention to detail and ability to handle varied tasks.
Proofread Your Application: Before submitting your application, proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Avnet
✨Show Your Customer Service Skills
Since the role requires a strong focus on customer service, be prepared to share examples of how you've successfully handled customer interactions in the past. Highlight your ability to remain calm under pressure and your commitment to providing a quality service.
✨Demonstrate Attention to Detail
Given the varied range of products you'll be working with, it's crucial to showcase your attention to detail. You might want to mention any previous experiences where your meticulousness made a difference, especially in order processing or inventory management.
✨Emphasise Teamwork
This position involves collaboration with other departments, so be ready to discuss your experience working in a team environment. Share specific instances where you contributed to a team goal or supported colleagues to achieve success.
✨Prepare for Flexibility
The job may require you to adapt to changes in workflow throughout the day. Be prepared to discuss how you've managed shifting priorities in previous roles and your approach to staying organised and efficient under changing circumstances.
