Customer Development Representative in Leeds

Farnell, an Avnet company, is a global high‑service distributor of technology products, services and solutions for electronic system design, maintenance and repair.

We are Farnell Global, the fast and reliable distributor of products and technology for electronic and industrial system design, maintenance and repair. From research and design to prototype and production, Farnell helps its customers access the products and services they need 24/7. With more than 80 years of experience and a dedicated, international team of over 3,500 employees, Farnell provides every component its customers need to build the technology of tomorrow.

We’re excited to introduce a brand‑new Customer Development Representative role within our Leeds‑based team. This hybrid position (working 3 days in the office each week) combines inside sales, customer service, and technical understanding to support both new and existing customers. You’ll reach out through a variety of channels — phone, email, and digital platforms — to understand customer needs, recommend solutions, and help drive Farnell’s continued growth. You’ll build trusted relationships, identify new sales opportunities, and support your customers with a value‑led approach that contributes directly to our commercial success.

What’s in it for you?

• A supportive team environment where everyone really is working toward the same goal.
• A strong open door policy within management.
• An environment where you will be given the tools and opportunities to further your career.
• Pension scheme (matched up to 8%).
• Simply Health Medical Cover.
• Hybrid working structure – spend 3 days a week collaborating in our Leeds office, with the flexibility of remote working for the rest.
• Cycle to work Scheme & Car salary sacrifice scheme.
• Reward schemes.
• A unique opportunity to step into a newly created role, offering scope to shape and influence how it develops.
• Structured training and development to build your commercial, product, and technical expertise.

What will you be doing?

• Use independent judgement and proven sales methodologies to deliver solutions and uncover new opportunities.
• Identify and route potential sales to appropriate stakeholders when necessary.
• Proactively reach out to prospective and existing customers to promote Farnell’s product range, services, and capabilities.
• Respond accurately and efficiently to customer enquiries to support a positive experience.
• Manage sales activity through each stage of the cycle, from first contact to fulfilment.
• Deepen relationships with existing accounts by understanding their markets, pipelines, and timelines.
• Collaborate with product specialists, materials teams, field sales, and suppliers to develop aligned customer strategies.
• Provide customers with up‑to‑date product information, pricing, quotations, and full solution support.
• Coordinate customer requirements relating to inventory, pricing, and delivery schedules.
• Support team and business‑wide initiatives as needed.

What about you?

• You’ll be a great fit if you bring up to 2 years’ experience in sales, customer service, or a similar role.
• Hold a bachelor’s degree or equivalent practical experience.
• Have growing awareness of commercial environments and the sales process.
• Enjoy building relationships and working collaboratively across teams.
• Are self‑motivated, organised, and confident following established processes.
• Thrive in a hybrid environment and enjoy contributing to a positive office culture.
• Are excited by the chance to shape a brand‑new role and make it your own.

If this role sounds like the next role for you, then please apply now, all applications will be considered.