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- Tasks: Oversee warehouse operations, monitor systems, and coordinate responses to ensure smooth functioning.
- Company: Farnell, a global leader in electronic components with a modern distribution centre.
- Benefits: Competitive pay, 25 days holiday, flexible working, and health cover.
- Other info: Join a collaborative team with opportunities for growth and development.
- Why this job: Be the heartbeat of our operations and drive continuous improvement in a dynamic environment.
- Qualifications: 2+ years in warehouse control or operations coordination, strong communication skills.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Location: UK1 Distribution Centre, Leeds
About Farnell
Farnell, an Avnet company, is a global distributor of electronic components, products and solutions, supporting engineers and businesses around the world. From our UK1 Distribution Centre in Leeds, we operate a high‑volume, semi‑automated warehouse environment that plays a critical role in delivering outstanding service to our customers. Safety, reliability and continuous improvement sit at the heart of everything we do.
Job Summary
As a Control Room Supervisor, you will act as the operational nerve centre of our UK1 distribution facility. You will support safe, efficient and compliant warehouse operations by monitoring the Warehouse Management System (WMS) and associated automation and IT systems, coordinating responses to faults and disruptions, and acting as the central point of communication between warehouse teams, maintenance, IT and key stakeholders. By maintaining real‑time oversight, accurate logs and insightful reporting, you’ll play a pivotal role in minimising downtime, protecting service levels and driving proactive problem‑solving across the operation.
What’s In It For You
- A key role within a large, modern semi‑automated distribution centre
- Exposure to warehouse automation, WMS, IT and engineering interfaces
- Opportunity to influence operational performance, reliability and continuous improvement
- A collaborative working environment with clear processes and structured escalation
- Competitive pay and benefits, plus development opportunities within Farnell and the wider Avnet group
- Pension scheme
- Simply Health Medical Cover
- 25 days holiday plus bank holidays with option to buy additional holiday
- FREE Onsite Parking
- Flexible home working
- Cycle to work Scheme & Car salary sacrifice scheme
- Reward schemes
What Will You Be Doing
- Monitoring the WMS and warehouse automation systems (such as conveyors, sortation, scanners, printers, RF devices, interfaces and alarms) to detect faults, performance issues and exceptions, taking first‑line action in line with SOPs
- Acting as the main coordination hub between operations, maintenance, engineering, IT, vendors and other support teams to resolve issues quickly and minimise impact on throughput
- Logging, categorising, prioritising and tracking incidents, faults and service requests using agreed systems, ensuring accurate, time‑stamped records from identification through to resolution
- Coordinating attendance and tasking of engineering and IT support, including safe access, lock‑off/isolation processes and system recovery steps
- Escalating issues in line with agreed escalation paths and SLAs, providing clear impact assessments (safety, service, orders at risk) and ensuring effective shift handovers
- Producing and sharing routine and ad‑hoc reports covering downtime, fault trends, throughput constraints, backlog and SLA risk
- Maintaining real‑time awareness of workload, system constraints and planned maintenance, communicating priorities and agreed workarounds to keep operations moving
- Ensuring compliance with safety, security and data integrity requirements during incidents and recoveries
- Driving proactive problem‑solving by identifying repeat issues, supporting root cause analysis and recommending improvements to reduce rework and downtime
What About You
- You’ll typically have 2+ years’ experience in a warehouse control room, operations coordination, WMS support, automation monitoring or another fast‑paced, time‑critical environment
- Comfortable working with incident/ticket management systems and producing clear operational reports
- Calm and decisive under pressure, with strong judgement and the ability to balance safety, service and throughput
- Highly organised with excellent attention to detail — accuracy of information really matters in this role
- Confident communicator who can build strong relationships across warehouse operations, IT, engineering and transport
- Flexible to work a rotating shift pattern fully on‑site, providing consistent control room coverage and high‑quality handovers
Control Room Supervisor in Leeds employer: Avnet
Contact Detail:
Avnet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Control Room Supervisor in Leeds
✨Tip Number 1
Network like a pro! Reach out to current employees at Farnell on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Control Room Supervisor role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of WMS and warehouse automation systems. Be ready to discuss how you've handled incidents in the past and how you can contribute to minimising downtime.
✨Tip Number 3
Showcase your problem-solving skills! Think of examples where you've identified issues and implemented improvements. Farnell loves proactive thinkers who can drive continuous improvement.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Farnell team and contributing to their success.
We think you need these skills to ace Control Room Supervisor in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in warehouse operations and control room environments. We want to see how your skills align with the role of Control Room Supervisor, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Farnell. Share specific examples of how you've tackled challenges in fast-paced environments and how you can contribute to our continuous improvement efforts.
Showcase Your Communication Skills: As a Control Room Supervisor, communication is key. In your application, highlight experiences where you’ve successfully coordinated between teams or resolved issues under pressure. We love seeing strong communicators who can build relationships across departments!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the details you need to submit your application smoothly. Let’s get you on board!
How to prepare for a job interview at Avnet
✨Know Your Systems
Familiarise yourself with the Warehouse Management System (WMS) and any automation tools mentioned in the job description. Be ready to discuss how you've used similar systems in past roles, as this will show your technical competence and readiness for the Control Room Supervisor position.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've handled faults or disruptions in a fast-paced environment. Highlight your ability to stay calm under pressure and your approach to resolving issues quickly while maintaining safety and service levels.
✨Communication is Key
Since you'll be the main point of contact between various teams, practice articulating your thoughts clearly. Think of scenarios where you successfully communicated complex information to different stakeholders and how that improved operations.
✨Show Your Organisational Skills
Bring examples of how you've managed multiple tasks or incidents simultaneously. Discuss your methods for logging and tracking issues, as well as how you ensure accurate records are maintained, which is crucial for this role.