Customer Development Representative
Customer Development Representative

Customer Development Representative

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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Avnet

At a Glance

  • Tasks: Engage with customers, understand their needs, and recommend tech solutions.
  • Company: Farnell, a global leader in technology distribution with over 80 years of experience.
  • Benefits: Competitive salary, pension scheme, medical cover, and hybrid working options.
  • Other info: Opportunities for career advancement and a collaborative office culture.
  • Why this job: Join a supportive team and help drive growth in a dynamic tech environment.
  • Qualifications: Strong communication skills and a passion for technology.

The predicted salary is between 28800 - 43200 £ per year.

Farnell, an Avnet company, is a global high‑service distributor of technology products, services and solutions for electronic system design, maintenance and repair.

We are Farnell Global, the fast and reliable distributor of products and technology for electronic and industrial system design, maintenance and repair. From research and design to prototype and production, Farnell helps its customers access the products and services they need 24/7. With more than 80 years of experience and a dedicated, international team of over 3,500 employees, Farnell provides every component its customers need to build the technology of tomorrow.

Farnell Global trades as Farnell in Europe, Newark in North America, and element14 throughout Asia Pacific. It also sells direct to consumers through a network of resellers, and our CPC business in the UK. Farnell Global has been part of the established global technology distributor, Avnet (Nasdaq: AVT), since 2016. Today, this relationship allows the company to support its customers at every stage of the product life cycle, offering a truly unique distribution model, as well as expertise in end‑to‑end delivery and product design.

We’re excited to introduce a brand‑new Customer Development Representative role within our Leeds‑based team. This hybrid position (working 3 days in the office each week) combines inside sales, customer service, and technical understanding to support both new and existing customers. You’ll reach out through a variety of channels — phone, email, and digital platforms — to understand customer needs, recommend solutions, and help drive Farnell’s continued growth. You’ll build trusted relationships, identify new sales opportunities, and support your customers with a value‑led approach that contributes directly to our commercial success.

What’s in it for you? Along with offering a competitive salary package, we also offer:

  • A supportive team environment where everyone really is working toward the same goal.
  • A strong open door policy within management.
  • An environment where you will be given the tools and opportunities to further your career.
  • Pension scheme (matched up to 8%).
  • Simply Health Medical Cover.
  • Hybrid working structure – spend 3 days a week collaborating in our Leeds office, with the flexibility of remote working for the rest.
  • Cycle to work Scheme.

Customer Development Representative employer: Avnet

Farnell is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation within its Leeds-based team. With a strong emphasis on employee growth, competitive benefits including a pension scheme and health cover, and a hybrid working model, Farnell empowers its Customer Development Representatives to thrive while contributing to the company's success in the technology distribution sector.
Avnet

Contact Detail:

Avnet Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Development Representative

✨Tip Number 1

Network like a pro! Reach out to current employees at Farnell on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Customer Development Representative role.

✨Tip Number 2

Prepare for the interview by understanding Farnell's products and services inside out. Show us that you’re not just interested in the role, but also passionate about what we do and how you can contribute to our growth.

✨Tip Number 3

Practice your pitch! You’ll need to communicate effectively with customers, so rehearse how you’d explain our offerings and how they can benefit potential clients. Confidence is key!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Farnell team.

We think you need these skills to ace Customer Development Representative

Customer Service
Inside Sales
Technical Understanding
Communication Skills
Relationship Building
Sales Opportunity Identification
Value-Led Approach
Problem-Solving Skills
Digital Communication
Collaboration
Adaptability
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Customer Development Representative role. Highlight any relevant sales or customer service experience, and don’t forget to mention your technical understanding of electronic products!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about working at Farnell and how you can contribute to our team. Be genuine and let your personality come through.

Showcase Your Communication Skills: As this role involves reaching out to customers via various channels, make sure your written application showcases your communication skills. Keep it clear, concise, and professional while still being friendly!

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to see all the details about the role and our company culture!

How to prepare for a job interview at Avnet

✨Know Your Stuff

Before the interview, make sure you understand Farnell's products and services inside out. Familiarise yourself with their role in electronic system design and how they support customers at every stage of the product life cycle. This knowledge will help you answer questions confidently and show your genuine interest in the company.

✨Showcase Your Communication Skills

As a Customer Development Representative, you'll need to communicate effectively across various channels. During the interview, practice articulating your thoughts clearly and concisely. Use examples from your past experiences where you've successfully engaged with customers or resolved issues to demonstrate your skills.

✨Emphasise Relationship Building

Farnell values building trusted relationships with customers. Be prepared to discuss how you've developed rapport with clients in previous roles. Share specific instances where your approach led to successful outcomes, highlighting your value-led approach that aligns with Farnell’s mission.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools you'll be using, or how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if Farnell is the right fit for you.

Customer Development Representative
Avnet
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