Collections Specialist, based Leeds (West Yorkshire)

Farnell, an Avnet company, is a global high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair. We have an exciting opportunity for a Collections Specialist to join our team in Leeds 12 (West Yorkshire). This flexible, hybrid-working role offers a great balance between working from home and the office!

This is a key role within our collections team, focusing on the legal and collections part of managing delinquent debt across EMEA. Given the nature of the role, we are looking for those who excel at problem-solving and love a challenge, whilst maintaining customer focus and building strong relationships with multiple stakeholders. This role involves lots of data, therefore our new team member needs attention to detail and high confidence in using Excel and manipulating data.

What we are looking for:

• An understanding of the stages of insolvency and proof of debt, practices and procedures.
• Ability to establish priorities and manage time to complete work independently.
• Performs semi-routine functions and recognises the need for occasional alternative solutions.
• Strong collaboration skills and ability to work with various stakeholders at different levels of the organisation, both internally and externally.
• ACICM or CICM (preferred but not essential), full training will be given to meet the technical requirements of the role.

What’s in It for You?

• A welcoming, collaborative team environment.
• Open and approachable management culture.
• Tools and opportunities to support career development.
• Pension scheme.
• Health Cash Plan.
• 25 days holiday plus bank holidays (with the option to purchase additional leave).
• Free onsite parking and gym access.
• Flexible remote working.
• Cycle to Work Scheme.
• Recognition and reward schemes.

What will you be doing?

• Reviewing delinquent debt across EMEA.
• Managing pre-legal communication and transfers from Farnell to external collections outsourcing.
• Preparation and submission of legal paperwork to the insolvency practitioner.
• Preparing recommended write-offs monthly.
• Liaising with customers, Farnell and the collections agency to achieve the best outcome.
• Supporting the EMEA finance team with reporting on fraud.
• Supporting and managing key audit activities.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.

Avnet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.