Credit Controller, based Stevenage

We are Avnet, a Fortune 500 company and one of the world's largest technology solution providers. Avnet has a presence in more than 70 countries, providing customers with access to the most comprehensive portfolio of electronic components in the industry. Our customers span a wide range of industries including aerospace, automotive, and medical.

We are looking for a motivated and experienced Credit Controller to join our team at Avnet, working from our Stevenage offices. This is a great opportunity to join a dynamic and fast-paced global business, working with the latest technology and leading companies in the industry. You will be working as part of a team of 8, under the leadership and guidance of two managers who have been with the business for over 20 years. A real opportunity to learn and grow is on offer.

Hybrid Role – 3 days in Office / 2 working from home. Initially, you will be required to work full time in the office to complete training.

What’s in it for you:

• A supportive team environment where everyone is working toward the same goal.
• A strong open door policy within management.
• An environment where you will be given the tools and opportunities to further your career.
• Pension scheme (enhanced and matched up to 8%).
• Health Care Scheme (Simply Health).
• 25 days holiday plus bank holidays with the option to buy additional holiday.
• Free onsite parking.
• Flexible home working.
• Cycle to work scheme.
• Reward schemes.

Job Summary:

Minimises financial risk to the company by investigating and evaluating new and existing customers' creditworthiness and analysing credit risk. This role works closely with our Sales and Customer service departments to ensure that sales and cash receipts are maximised and mitigates bad debts through the proactive use of your skills and the functionality of SAP. Researches and resolves billing disputes in a timely manner. Recommends and/or implements credit extensions, revocations, or collections referrals.

You will be expected to consider each business issue from the viewpoint of the customer and their partnership with Avnet, and provide the best course of action to ensure both parties can meet their desired targets in an acceptable time frame.

What will you be doing:

• Responsible for cash collection on a ledger for customers for local and export accounts.
• Researches and verifies credit data on customers to establish or update lines of credit.
• Assesses, recommends, and/or approves credit limits using credit agencies for new and existing accounts within Avnet’s SLAs.
• Investigates and resolves customer invoice disputes to facilitate payment from, or issuance of, credit to customers.
• Works closely with the Sales teams to close down disputes in a timely manner.
• Reviews customer accounts for aging of unpaid balances and pending orders, solicits payments on overdue accounts, places delinquent accounts on ‘hold’ status until payment arrangements are secured, determines payment plans/schedules.
• Follows up on payment arrangements and recommends transfer of outstanding customer accounts to collection agencies.
• Maintains a variety of files and records associated with delinquent accounts, incomplete files, and credit risks.
• Maintains and updates electronic and/or hard copy files in a timely and accurate manner.
• Applying and retaining credit insurance for your specific customers.
• Other duties as assigned.
• Ensure all targets are achieved in line with management directives and goals.

Job Level Specifications:

Acquired and applies working knowledge of the organization, job, practices, and procedures to be proficient in all aspects of the job. Performs functions semi-routine in nature and recognises the need for occasional alternative solutions. Work is performed independently, with minimal supervision. Able to establish priorities and manage time to complete work. Collaboration with other departments or teams will be required to perform the role. Impact of decisions may affect the department. Errors may result in loss of time, resources, and/or customer satisfaction. Flexible approach to multi-tasking and the ability to manage end-to-end duties of a Credit Controller.

What about you:

• Several years’ experience in a credit control environment.
• Proven knowledge of SAP would be advantageous.
• Proven computer literacy with Microsoft Office and Excel software.
• Possess strong critical thinking, analytical, and sound decision-making skills.
• The ability to analyse financial statements, including the balance sheet and profit and loss accounts.
• The ability to work in a team as well as individually.
• Excellent written and verbal communication skills.
• Good knowledge of credit insurance.
• Experience of working with multi-currency accounts.

Education and Certification(s):

MICM or accountancy qualification would be desirable.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills. Avnet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.