At a Glance
- Tasks: Assist customers with product queries and ensure exceptional service at our trade counter.
- Company: CPC, a leading distributor in electrical and electronics products, part of AVNET Inc.
- Benefits: Supportive team, pension scheme, health care, 25 days holiday, and free onsite parking.
- Other info: Join a dynamic team where no two days are the same and career growth is encouraged.
- Why this job: Make a real impact while growing your skills in a friendly, fast-paced environment.
- Qualifications: Strong communication skills and a passion for helping people; customer-facing experience is a plus.
The predicted salary is between 20000 - 25000 £ per year.
Farnell, an Avnet company, is a global high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair. Are you someone who loves helping people, thrives in a hands‑on environment, and enjoys solving problems on the spot? At CPC Preston, our trade and sales counters are a buzzing hub where no two days are the same — from supporting engineers and DIY enthusiasts to getting vital products into customers’ hands fast. If you’re looking for a role where you can make a real impact, grow your skills, and be part of a friendly, down‑to‑earth team, this could be the perfect next step for you.
Founded in 1967, CPC has earned its place as one of the UK's leading distributors of electrical, electronics and related products. Working closely with businesses, tradespeople, installers, consumers and Makers and Educators, the CPC team is constantly striving to deliver only the best when it comes to product quality, value and customer service. Recognised as an industry leader in electrical installation products, tools, components and professional audio-visual equipment, CPC is part of AVNET Inc, the Fortune 500 global technology distribution powerhouse. Offering a stable and friendly environment with a fantastic culture and ‘family-feel,’ if you’re looking for long-term position that can make a tangible difference to business performance and customer experience, then please apply.
Office located in Preston – The role is a full on site based role. Working 19 hours per week, Thursday & Friday 10am-6pm, Saturday 8am-12pm.
What’s in it for you:
- A supportive team environment where everyone really is working toward the same goal.
- A strong open-door policy within management.
- An environment where you will be given the tools and opportunities to further your career.
- Pension scheme (enhanced pension matched up to 8%).
- Health Care Scheme (Simply Health).
- 25 days holiday plus bank holidays with option to buy additional holiday.
- FREE Onsite Parking.
- Cycle to work Scheme.
Job Summary
As a Sales Counter Assistant, you’ll be the face of CPC — supporting customers with product queries, processing orders, resolving issues, and ensuring everyone who visits our trade counter receives exceptional service. If you enjoy helping people, staying organised, and working in a fast‑paced environment, this is a great opportunity to build your skills within a supportive team.
What will you be doing?
- Respond to customer enquiries — in person, by phone, and via email.
- Process orders, returns, invoicing, and stock queries.
- Expedite urgent orders and keep customers updated on progress.
- Support the sales team with quotes, reporting, and backlog management.
- Resolve customer claims and complaints fairly and professionally.
- Maintain accurate electronic and paper records.
- Identify opportunities to improve processes and customer experience.
- Perform other duties that support the smooth running of the sales counter.
About you
We’re looking for someone who:
- Has strong communication and customer‑service skills.
- Can multitask and work confidently in a fast-paced environment.
- Has basic computer, email, and phone skills.
- Enjoys problem‑solving and takes pride in getting things right.
- Works well as part of a small, supportive team.
- Has some customer-facing experience (helpful but not essential).
- Holds a high school diploma or equivalent.
If you are interested in this position, then please Apply Now!
Sales Counter Assistant in Rishton employer: Avnet United Kingdom
Farnell, an Avnet company, is an exceptional employer that fosters a collaborative and supportive work culture in Leeds, where innovation thrives. Employees benefit from a competitive salary package, flexible hybrid working options, and a strong focus on personal and professional growth, including access to training and development opportunities. With a commitment to employee well-being, including a pension scheme, health plans, and onsite amenities, Farnell stands out as a rewarding place to build a meaningful career in technology.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Counter Assistant in Rishton
✨Leverage Local Networking Events
Get yourself to local meetups and networking events in the sales and business development world. Connecting with fellow sales enthusiasts can lead to potential leads for part-time roles—plus, you’ll get to showcase your passion right off the bat!
✨Showcase Your Expertise on Social Media
Don’t underestimate the power of platforms like LinkedIn to demonstrate your knowledge in sales. Post articles, share insights, or engage with industry-related content. This visibility can catch the eye of companies like Avnet United Kingdom looking to hire part-time talent.
✨Utilise Job Boards Specific to Sales
Make sure you're scouring job boards that are known for sales positions, like SalesGravy or We Work Remotely. These platforms often list part-time opportunities that aren’t found elsewhere—so keep your eyes peeled!
✨Direct Outreach to Companies
Don’t wait for the listings to come to you—reach out directly to businesses that excite you, like Avnet United Kingdom. Send them a friendly message expressing your interest in part-time opportunities, demonstrating that you’re proactive and eager to join their team.
We think you need these skills to ace Sales Counter Assistant in Rishton
Some tips for your application 🫡
Show Off Your Sales Skills:For a role in sales and business development, we want to see your knack for hitting targets and closing deals. Highlight any previous experience in sales, whether it’s a part-time gig or a student project. Share specific achievements, such as exceeding sales goals or engaging with clients. This is your chance to shine!
Make Your CV Customer-Focused:Your CV should speak volumes about your ability to connect with customers and build relationships. Include any relevant experience in sales strategies, customer account management, or even retail positions. Put those soft skills front and centre; we love to see great communication and negotiation skills that can make a difference in our team!
Tailor Your Cover Letter:When writing your cover letter, we want to feel your passion for sales! Share why you're excited about the part-time opportunity at Avnet United Kingdom and how you can contribute to our growth. Don’t forget to mention what you aim to learn while working with us – it’ll show your eagerness to grow and make a splash in the sales world!
References Matter!:Don’t forget to gather solid references who can vouch for your sales abilities. This can be from a previous employer or a mentor in a related field. Including these will seriously add weight to your application, showing us that others believe in your potential just as much as you do. Let’s make your application one to remember!
How to prepare for a job interview at Avnet United Kingdom
✨Showcase Your People Skills
In sales and business development, it’s all about connecting with people. Be ready to discuss your experience in building relationships and closing deals. Bring examples of how you've successfully navigated tricky conversations or turned a 'no' into a 'yes' – this is your chance to shine!
✨Research Avnet United Kingdom’s Products and Customers
Dig deep into what Avnet United Kingdom sells and who their customers are. Show them you’re genuinely interested! Be prepared to discuss how your skills and experiences can help improve their current strategies or solve problems they’re facing. Tailor your insights to reflect their market position.
✨Prepare for Role-Playing Scenarios
Interviewers for part-time sales roles often like to throw in some role-playing to see how you handle real-life sales scenarios. Practice by simulating a pitch for Avnet United Kingdom’s product or service, or prepare for objections you might encounter. It’ll help you think on your feet and show off your sales prowess!
✨Flexibility and Availability is Key
In a part-time role, your availability can be a big factor. Be clear about your schedule during the interview, and express your enthusiasm for flexible shifts. Demonstrating that you can adapt and commit to their needs will position you as a reliable candidate that they can count on!
